Mike Walker

SUNY Online Help Desk Manager at State University of New York - System
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Contact Information
us****@****om
(386) 825-5501
Location
US
Skills

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Bio

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Credentials

  • SUNY Online Summit Speaker
    The State University of New York
    Apr, 2021
    - Oct, 2024
  • SUNY Online Summit 2020
    Open SUNY
    Apr, 2020
    - Oct, 2024
  • Open SUNY Summit 2019 Speaker
    Open SUNY
    May, 2019
    - Oct, 2024
  • Open SUNY Center for Online Teaching Excellence Summit 2016
    The State University of New York
    Mar, 2016
    - Oct, 2024
  • Open SUNY Center for Online Teaching Excellence Badging Workshop 2016
    The State University of New York
    Feb, 2016
    - Oct, 2024
  • Open SUNY Center for Online Teaching Excellence Summit 2015
    The State University of New York
    Apr, 2015
    - Oct, 2024
  • Open SUNY Center for Online Teaching Excellence Badging Workshop 2015
    The State University of New York
    Feb, 2015
    - Oct, 2024

Experience

  • State University of New York - System
    • Higher Education
    • 1 - 100 Employee
    • SUNY Online Help Desk Manager
      • Feb 2006 - Present

  • National Grid
    • United Kingdom
    • Utilities
    • 700 & Above Employee
    • Customer Service Supervisor
      • Apr 2004 - Jan 2006

  • Sutherland
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Service Manager/Program Supervisor
      • Aug 1998 - Sep 2002

Education

  • Syracuse University
    Bachelor of Arts, Economics- major, Political Science-minor
    1983 - 1988
  • Learning Tree International
    Certificate, ITIL v3 Foundation and v3 Intermediate Service Operation
    2009 - 2009
  • The Institute for Paralegal Training - Philadelphia
    Certificate, Corporate Finance and Business Law
    1988 - 1989

Community

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