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5.0

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Torrell Arnold

Mike is simply an outstanding person to work with! He is knowledgeable, thoughtful and a valuable asset to any team. Mike has fantastic communication and employee relationship building skills. His ability to organize, schedule and train associates is impeccably structured and thorough. Mike shines in building employees knowledge base, confidence and sales skills. I learned so much from Mike and am very grateful that we have had the opportunity to work together! Anyone who is lucky enough to work with him will soon appreciate his ability to quickly adapt, connect and engage! Mike is a true team leader.

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Experience

    • United States
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Administration and Human Resources Manager
      • Mar 2022 - Present

    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Crew - Section Lead
      • Nov 2017 - Mar 2022

      Lead and/or back-up for every "dry good" section in the store.Manage incoming and existing inventoryReceive and process daily shipmentsMerchandising and display creationNew hire trainingSafety team member Lead and/or back-up for every "dry good" section in the store.Manage incoming and existing inventoryReceive and process daily shipmentsMerchandising and display creationNew hire trainingSafety team member

    • United States
    • Retail
    • 1 - 100 Employee
    • Communications and Training Manager
      • Mar 2015 - Feb 2017

      Manager for all staffing responsibilities including recruiting, interviewing, hiring, orientation, training and scheduling for 30+ employees. Created and implemented a 90 day training process for new Sales Associates. Manage entire staff’s online training curriculum. Schedule and conduct regular employee evaluations. Communicate with manufacturer representatives to organize in-store visits for employee training. Write weekly employee newsletter. Organize team building events. Resolve employee conflicts.

    • District Manager
      • Jul 2012 - Mar 2015

      Inbound sales representative responsible for $295k yearly quota. Assist small businesses in creating a high quality, customized payroll solution. Assist customer in transition from sale/set-up stage into implementation process. Probe for and refer out additional business opportunities including 401k, Workers Compensation, and Health Insurance. Generate new customer base through aggressive referral program. Inbound sales representative responsible for $295k yearly quota. Assist small businesses in creating a high quality, customized payroll solution. Assist customer in transition from sale/set-up stage into implementation process. Probe for and refer out additional business opportunities including 401k, Workers Compensation, and Health Insurance. Generate new customer base through aggressive referral program.

    • Marketing and Technology Manager.
      • Jan 2011 - Jul 2012

    • Shift Manager
      • Mar 2008 - Dec 2010

Education

  • Rochester Institute of Technology
    Bachelor of Applied Arts and Science, Concentrations in Management, Entrepreneurship, and Computer Graphics
    2002 - 2008
  • Caledonia-Mumford Central High School
    Regents with High Honors
    1999 - 2002

Community

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