Mike V.

Business Support Manager / Planner at West Coast Quartz Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Hayward, California, United States, US

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Bio

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Experience

    • Business Support Manager / Planner
      • Nov 2020 - Present

      •Helping resolve various external and internal problems and assisting the corresponding dept. •Communicating necessary information between Sales and Planning. •Supporting Sales with in person customer visits throughout the country. •Coordinating travel plans between Sales and Business Support staff. •Troubleshooting quality issues and creating methods of resolving them. •Troubleshooting process errors and system errors in a timely manner. •Hosting weekly conference calls with Business Support and Sales staff. Show less

    • United States
    • Furniture
    • 200 - 300 Employee
    • Account Coordinator
      • Oct 2018 - Mar 2020

      •Managed small to medium sized projects including delivery, installation, and punch resolution. •Managed various on-site issues from the installations team and ensured the project flowed as smoothly as possible. •Ensured projected ship dates and project schedule requirements were monitored. •Reviewed orders for accuracy prior to being sent to manufacturers. •Worked with manufacturers and internal project teams to reconcile discrepancies. •Coordinated delivery and installation dates with vendors, operations, and clients. •Created and edited customer quotes, proposals, and other customer facing documents. Show less

    • United States
    • Armed Forces
    • 1 - 100 Employee
    • Squad Leader/Transportation and Logistics
      • Feb 2012 - Feb 2020

      •MOS: 88H Cargo Specialist; 88M Qualified •Responsible for the welfare of 5 lower enlisted soldiers in my squad. •Maintained and operated the RT-240 container handler. •Maintained and operated the 10k Atlas forklift. •Maintained and operated Humvees and heavy wheeled vehicles. •MOS: 88H Cargo Specialist; 88M Qualified •Responsible for the welfare of 5 lower enlisted soldiers in my squad. •Maintained and operated the RT-240 container handler. •Maintained and operated the 10k Atlas forklift. •Maintained and operated Humvees and heavy wheeled vehicles.

    • China
    • Human Resources Services
    • 1 - 100 Employee
    • Account Manager
      • Jun 2013 - Feb 2018

      •Managed a group of 12 high volume accounts throughout the US. •Exceeded sales goals year after year; Q4 2017 estimated at $2.9 million in sales. •Provided top notch customer support and technical support to agents, contractors, and specifiers. •Worked with engineers to troubleshoot various electrical/mechanical issues. •Helped to design linear light fixture configurations using proprietary software. •Worked with architectural documents to catalog, inventory, and quote products. •Worked with lighting agents to meet local, state, and federal codes. Show less

Education

  • Keller Graduate School of Management of DeVry University
    Business Administration and Management, General

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