Mike Thompson
Chief Operating Officer at Leasingoptions.co.uk (Leasing Options)- Claim this Profile
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Bio
Becky Roberts
Mike is one of those people that you can only dream of working with. Mike lives and breathes everything he says. Before I ever worked with him - my husband said he had met a sales person who had gone above and beyond for him - delivered everything he had asked for and more - as well as giving a surprise for my little boy. Chris said he has had the ultimate experience of first class customer service and was buzzing. Skip forward a year on - and as I’m sat in a meeting talking about the value in customer experience - re-telling my husband’s story and how I fully understand Leasing Options’ commitment of offering the ultimate customer service - Mike turns to me and says -
Chris Longbottom
From meeting Mike years ago while (not) looking for a new vehicle (but happily) ending up with one and seeing first hand the customer care levels Mike displays - through to seeing him now in his role as COO where he keeps those levels of personal care but his professionalism shines through at each and every touch point on behalf of his work and charity relationships - I’m proud to be able to recommend Mike to anyone looking for a new vehicle.
Becky Roberts
Mike is one of those people that you can only dream of working with. Mike lives and breathes everything he says. Before I ever worked with him - my husband said he had met a sales person who had gone above and beyond for him - delivered everything he had asked for and more - as well as giving a surprise for my little boy. Chris said he has had the ultimate experience of first class customer service and was buzzing. Skip forward a year on - and as I’m sat in a meeting talking about the value in customer experience - re-telling my husband’s story and how I fully understand Leasing Options’ commitment of offering the ultimate customer service - Mike turns to me and says -
Chris Longbottom
From meeting Mike years ago while (not) looking for a new vehicle (but happily) ending up with one and seeing first hand the customer care levels Mike displays - through to seeing him now in his role as COO where he keeps those levels of personal care but his professionalism shines through at each and every touch point on behalf of his work and charity relationships - I’m proud to be able to recommend Mike to anyone looking for a new vehicle.
Becky Roberts
Mike is one of those people that you can only dream of working with. Mike lives and breathes everything he says. Before I ever worked with him - my husband said he had met a sales person who had gone above and beyond for him - delivered everything he had asked for and more - as well as giving a surprise for my little boy. Chris said he has had the ultimate experience of first class customer service and was buzzing. Skip forward a year on - and as I’m sat in a meeting talking about the value in customer experience - re-telling my husband’s story and how I fully understand Leasing Options’ commitment of offering the ultimate customer service - Mike turns to me and says -
Chris Longbottom
From meeting Mike years ago while (not) looking for a new vehicle (but happily) ending up with one and seeing first hand the customer care levels Mike displays - through to seeing him now in his role as COO where he keeps those levels of personal care but his professionalism shines through at each and every touch point on behalf of his work and charity relationships - I’m proud to be able to recommend Mike to anyone looking for a new vehicle.
Becky Roberts
Mike is one of those people that you can only dream of working with. Mike lives and breathes everything he says. Before I ever worked with him - my husband said he had met a sales person who had gone above and beyond for him - delivered everything he had asked for and more - as well as giving a surprise for my little boy. Chris said he has had the ultimate experience of first class customer service and was buzzing. Skip forward a year on - and as I’m sat in a meeting talking about the value in customer experience - re-telling my husband’s story and how I fully understand Leasing Options’ commitment of offering the ultimate customer service - Mike turns to me and says -
Chris Longbottom
From meeting Mike years ago while (not) looking for a new vehicle (but happily) ending up with one and seeing first hand the customer care levels Mike displays - through to seeing him now in his role as COO where he keeps those levels of personal care but his professionalism shines through at each and every touch point on behalf of his work and charity relationships - I’m proud to be able to recommend Mike to anyone looking for a new vehicle.
Experience
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Leasingoptions.co.uk (Leasing Options)
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United Kingdom
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Chief Operating Officer
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oct. 2021 - - aujourd’hui
To plan, direct, and oversee Leasing Options operational policies, rules, initiatives, and goals. To ensure the business execute long-term and short-term plans and directives by implementing judgement, vision, management, and leadership. Full responsibility for ensuring the achievement and sustained growth of bottom line revenue.
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Sales and Marketing Director
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avr. 2018 - oct. 2021
Leading the business in sales, marketing, systems enhancement, mentoring and training. Driving our team to achieve impressive results with our partners, whilst maintaining consistently high customer service.
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Brand Manager
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avr. 2015 - mars 2018
Looking at all areas of the business to develop and improve. Developing Social Media,Process, New Profit Streams, New Products, enhancing existing offerings. Creating a Brand Identity and DNA through coaching, training and the correct recruitment.Main focus on;-*Directprofit streams *Customer Satisfaction*Staff recruitment +retention*Brand Development
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Toyota (GB) plc
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United Kingdom
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Motor Vehicle Manufacturing
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300 - 400 Employee
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GSM
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août 2014 - mars 2015
Same role in a new site!Moved across for a new challenge in my home town!RRG bolton The original RRG Toyota site Same role in a new site!Moved across for a new challenge in my home town!RRG bolton The original RRG Toyota site
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General Sales Manager
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janv. 2009 - août 2014
Managing and leading all areas of a sales team and sales department at Toyota Salford Quays, Manchester.From customer service, marketing, social media and retention to fleet sales, turnover and Direct profit; responsible for all.Head office of RRG Toyota group. At the time the largest Toyota group in Europe and part of Marubeni auto-investments
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Transaction Manager/Business Manager
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août 2006 - janv. 2009
Taking full responsibility for departmental budgets and managing the F+I part of the sales business. Working with the Sales Manager at Toyota dealership
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Senior Sales Executive
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août 2001 - août 2006
High performing sales exec, with constant high achievement every year. Then also assistant business manager for 12months.
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Education
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1998 - 2001
Lancaster University
Bachelor of Arts (B.A.), Human Geography -
1996 - 1998
South Bolton Sixth Form college
English Language, English Lit, Physical Education, General Studies, Human Geography, Human Geography
Community
