Mike Thomas

Director of Sales and Marketing at Accuserv
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Contact Information
us****@****om
(386) 825-5501
Location
Louisville Metropolitan Area

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Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Director of Sales and Marketing
      • Nov 2021 - Present

      Accuserv is a top national supplier of lighting, electrical switchgear, HVAC, plumbing, flooring, ceiling systems, and restroom accessories on a national account basis to multiple industries, including restaurants, financial services, healthcare, retail, hospitality, and commercial construction. Our team specializes in lighting design, project management services, fulfillment, and buying strategy development to provide exceptional value and service to our customer's endeavors. Our wide array of manufacturer relationships and product knowledge offer numerous options, special pricing, and a nationwide delivery and support system tailored to our customer's needs. Show less

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Vice President of Client Relations
      • Jun 2020 - Oct 2021

      Champion organizational culture focused on client satisfaction to grow revenue and customer base among eCommerce & subscription box businesses for boutique 3PL fulfillment provider dedicated to simple, fair pricing and friendly service. ►Drove sales from start-up to $3.5M in year 1 and on-track for 40% growth in year 2 by building strong business model, go-to-market and customer service strategies, branding, marketing, supplier agreements, and industry partner relationships. ►Meet with decision makers to understand logistics needs, gather requirements, and deliver engaging value propositions demonstrating company capacity for reverse logistics (retail eCommerce), full-service customized fulfillment (B2B & B2C), organic food fulfillment / cold storage, etc. leveraging solid technology backbone. ►Assist in developing customer onboarding process, cost-effective packaging, and efficient pick-and-pack policies. ►Identify multiple cost-reduction opportunities, securing 18% savings by negotiating continental US carrier rates and 14.7% by partnering with international shipping company. ►Improve customer experiences while generating additional leads by contracting with returns processing company with innovative software solutions and physical network of drop-off locations. Show less

    • Packaging and Containers Manufacturing
    • 400 - 500 Employee
    • Industrial Packaging Consultant
      • Dec 2016 - Jun 2020

      Established strategies, objectives, and action plans based on customer needs and industry to provide comprehensive, well-received solutions fortifying relationships growth at full-service packaging products and automation company offering equipment, hardware, software, and service throughout 50 North American locations. ►Increased sales by 53% in 2017, 35% in 2018, and 32% in 2019 by persistently prospecting for, qualifying, and closing new accounts while broadening presence within existing accounts through regular business reviews. ►Opened 28 new customers by promoting new products / services, implementing sales promotion programs, and establishing account-specific call cycles, resulting in 84% of revenue growth. ►Provided expert guidance and built trust through deep knowledge of customer needs and company offerings, resulting in quota outperformance and near 100% new business close rate for “real” budgeted projects. ►Evaluated customer needs from all angles (packaging, storage, inventory management, etc.) and helped develop replenishment schedules to ensure products were on-hand when needed. ►Worked cross-functionally to support execution and continuous improvement of quality policies and procedures, increasing customer satisfaction. Show less

    • Managing Partner
      • Feb 2015 - Jun 2020

      We assist people looking to sell residential real estate quickly. Specializing in estate liquidation, stopping foreclosure and homes in need of updates. • Responsible for asset management, proactive risk management on all properties and identifying ways to increase property value. • Assist with bookkeeping, receipts management, invoice management, cash flow management, financial statements preparation (income statements, P/L statements, etc.) and eventual tax document preparation to hand off to accountants. • Negotiate directly with Realtors, Selling Agents and Private Owners on multiple creative financing deals. • Negotiate with Private Lenders on several promissory notes to supply short term capital for property acquisition. • Conduct financial analysis of all properties acquired: cash flow analysis, expenses analysis, etc. Show less

    • Director of Sales
      • Jul 2010 - Feb 2015

      Drew on comprehensive understanding of complex business processes and bullet-proof technology solutions to solve real-world problems for clients of enterprise information technology consulting firm.►Nurtured world-class team by recruiting, hiring, and training top performers and preparing individuals for promotions and additional leadership responsibilities through coaching, mentoring, and performance reviews.►Provided visionary leadership to consistently outperform quotas through transparent goals and processes, steadfast team support, and proactive problem solving to overcome pressing business challenges.►Catapulted revenue by 145% through business process reengineering, enabling market share expansion and customer retention while balancing various priorities across day-to-day operations, personnel management, vendor relations, data analysis, and reporting.►Increased average bill rate by 12% to attain rate 65% higher than competitors without losing customers through meticulous oversight of multi-million-dollar, mission-critical application development / integration projects, including proposal creation, contract negotiation, project plan and scope development, and solution delivery. Show less

    • Sales Program Manager
      • Dec 2007 - Jul 2010

      Expanded Microsoft Reseller program while fostering relationships with key hardware / software distributors to increase customer access to solid technology, improving competitive advantage and bottom line.►Identified critical business problems and prepared winning presentations to market highly successful business solutions aligned with client needs, regularly beating quotas despite charging 2X typical consulting rate.►Secured multi-million-dollar project against IBM, E&Y, and other industry behemoths by focusing exclusively on business problems, aligning with personalities, and addressing specific business needs. ►Authored plans of action and presented solution to technical and executive stakeholders to secure new business, providing ongoing consulting throughout development phase to ensure complete customer satisfaction.►Developed training materials to encourage professional development of Sales Reps. Show less

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