Experience

LIAFS - Long Island Adolescent and Family Services

• United States
• Individual and Family Services
• 1 - 100 Employee

• Care Manager

  • May 2022 - Present

  • Obtains required enrollment consents from the individual or legal guardian.• Completes initial and ongoing needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s most appropriate level of care coordination. • Responsible for the overall management of the child’s Individualized Plan of Care. Through the creation of an Individual Plan of Care the Care Manager is able to : Coordinate the child’s provision of services.• Support adherence to treatment recommendations• Monitor and evaluate a child’s needs, including prevention, wellness, medical, behavioral health treatment, care transition, and social and community services where appropriate.• Meets documentation requirements in a timely and accurate manner by effectively utilizing designated Care Coordinator Portal (Medicaid Analytics Performance Portal; MAPP) and GSI Health.• Maintains required contact with child and their families and conducts face -to-face support team and/or family meetings as required. • Functions as an advocate for the child within the agency and with external service providers.• Promotes wellness and prevention by linking the child with resources and services based on their individual needs and preferences.• Effectively communicates and shares information with the child and their families, state/county and other caregivers with appropriate consideration for language, literacy and cultural preferences.• Participates in care planning meetings/conferences as an interdisciplinary team member to effectively provide/coordinate comprehensive and holistic care.• Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services.• In the event of hospital admissions, actively engages in the discharge planning process ensuring that the patient has all recommended post discharge services in place prior to discharge.



Care Design New York

• United States
• Individual and Family Services
• 200 - 300 Employee

• Care Manager

  • Feb 2022 - Present

  •Responsible for all care management duties and providing comprehensive care coordination, including monitoring the Participant’s Life Plans according to everyone’s unique needs and circumstances.•Responsible for scheduling, leading and actively collaborating with the Participant and IDT to conduct meetings and assessments ensuring the development of a comprehensive Life Plan that reflects the person’s needs and desired life goals.•Utilizing planning tools such as I AM, Council of Quality and Leadership, Personal Outcome Measure, the Coordinated Assessment System, Developmental Disability Profile, the Level of Care, the Comprehensive Emergency Plan, Environmental Assessment, and Care Giver Adequacy Assessment.•Implement, update, and monitor Life Plan(s) and facilitate individualized Life Plan reviews and approval processes at a minimum of every six months or when a trigger event occurs.•Ensure integration of all needed and preferred supports and services (i.e., medical, behavioral, social, habilitation, dental, psychosocial, and community-based, and facility-based long-term supports and services, etc.).•Communicate with IDT, physicians, and other providers at regular intervals to monitor and update Life Plan(s) and to advocate for participant needs and preferences.•Provide education to participants, caregivers, circles of support, IDTs, and other stakeholders.•Maintain participant Life Plan and health risk assessment information in a secure system and meet all confidentiality requirements.•Conduct in-person visits per OPWDD requirements.•Flexibility in work schedule is required, with some evening and, or weekend hours as needed.•Promote CDNY’s mission and values.•Utilize a person-centered approach supporting an individual’s preferences and desires to promote reaching their highest level of independence.•Maintain ongoing contact with the critical people in a participant’s life, as appropriate.



SOUTH RICHMOND HILL RECOVERY LLC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Substance Abuse Counselor

  • Jun 2019 - Oct 2022

  • Meeting with clients to evaluate their health and substance problem• Identifying issues and create goals and treatment plans• Teaching clients coping mechanisms• Helping clients find jobs or reestablish their career• Leading group therapy sessions• Providing updates and progress reports to courts• Referring clients to support groups• Setting up aftercare plans• Meeting with family members and provide guidance and support. • Meeting with clients to evaluate their health and substance problem• Identifying issues and create goals and treatment plans• Teaching clients coping mechanisms• Helping clients find jobs or reestablish their career• Leading group therapy sessions• Providing updates and progress reports to courts• Referring clients to support groups• Setting up aftercare plans• Meeting with family members and provide guidance and support.



Interfaith Medical Center

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Transitional Care Manager DSRIP

  • May 2016 - Dec 2021

  Provide interdisciplinary and patient centered care post discharge to reduce preventable readmissions to the hospital. Acts as the primary liaison between the patient and external programs and services to which the patient is encouraged to attend. Responsible for implementing the comprehensive care plan for each patient as determined by the multidisciplinary treatment team. Ensures that the patient is connected to prevention and treatment services, and also ensures that the patient adheres to the established plan of care.

• Health Information Management Clerk

  • Feb 2012 - May 2016

  To ensure that all chart requests are processed as requested.Search Master Patient Index for verification for date of service and type of service and all other pertinent information when needed. Carefully analyze medical records of inpatient and outpatients for accuracy, timeliness and completeness as stated in J.C.A.H.O. Performs continuous quality improvement functions on assigned primary numbers such as correcting misfiles, retrieving out guides. Release information to authorized parties using established policies and procedures to adhere to Federal, State and Regulatory requirements. Observes confidentiality and safeguards all patient-related information.

• Ward Clerk

  • Apr 2011 - Feb 2012

  Provides the clerical support for the patient care area. Ensures that the unit is provided with adequate tools and the necessary resources. Communicates appropriately with other disciplines in order to assist in the delivery of optimum care. Maintains neat and orderly Bulletin Board. Assesses the need for stationary, lab and central supplies’ and orders supplies as needed; maintains adequate inventory on patient care area. Participates in unit meetings. Organizes charts for admission, discharge and transfer. Reviews and updates for accuracy and completeness of hospital forms in the patients charts. Schedules patients for special tests and clinical visits. Maintains orderly and up-to-date addressograph plates, charts, and desk files. Sorts mail daily and deliver mail to the appropriate person/discipline. Prepares records or reports such as dietary changes and daily admissions and discharges. Conveys Telephone messages timely and accurately. Notifies appropriate departments of admission, discharges and transfers. Documents timely in hospital clinical system patient admission, transfer, and discharge status. Updates all discharges and transfers from patient roster and dates same. Removes all discharges, transfers from board after checking with charge nurse. Notifies Charge Nurse of identified (or potential) problems. Assists in the maintenance of equipment, camisole restraints. Adheres to Hospital Policy and Procedures. Reports any inappropriate, unusual patient behaviors to charge nurse. Generates a report on equipment needing repair. Faxes orders and other requests to other services department. Keeps treatment room (supply area) and storage room clean and organized. Assists in visiting hours by checking visitor’s packages (Inpatient psychiatric units only). Makes sure all patient rights and legal status forms are in the chart. Ensures that all patients are provided with Identification and Alert Bands.

• Substance Abuse Counselor

  • Sep 2001 - Apr 2011

  To provide a broad range of counseling services to all clients / patients currently in or referred to the M.I.C.A. (Mentally Ill Chemical Abuse) program / P.H.P. Partial Hospitalization Program.Provide individual counseling to the clients on his / her caseload. Provides group counseling to the clients in the program / unit. Provides case management services by assisting clients to obtain needed benefits such as S.S.I., Medicaid, food stamps, home relief, appropriate housing, etc. Acts as an advocate and mediator in assisting the client in their contact with various service agencies and the courts, where appropriate. Makes referrals on behalf of the client for vocational training, occupational and educational assistance, day treatment programs, drug programs, and other appropriate programs. Participates in discussion of case reviews and planning strategies with other members of the interdisciplinary team to assist in the formulation of client treatment plans. Evaluates the progress of clients in the program / unit. Conducts screenings / intakes / interviewing of new applicants, under supervision. Interprets admission criteria and determines eligibility.



New Horizon Counseling Center

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Quality Assurance

  • Dec 2016 - Nov 2017

  Perform concurrent review of mental health service records based on care standards and using audit methodologies and tools.Confirm case notes are timely and reflect adequate time to reach goals outlined in the treatment plan.Provides objective assessment of important aspects of patient care through ongoing chart review with pre-established criteria.Reviews member's treatment and progress in accord with state and OMH regulations and keeping with accepted community standards. Supports the agencies continuous survey readiness program to maintain compliance with regulatory standards.Conducts quality management studies through data collection, data input and report development.



CAMBA

• United States
• Non-profit Organizations
• 700 & Above Employee

• Per Diem Shift Supervisor

  • Dec 2011 - May 2013

  Administer constructive discipline to direct reporting staff, as needed. Communicate effectively with clients, direct reporting staff, peers and supervisor. Conduct Quality Assurance and regulatory compliance. Coordinate the day-to-day work of residence staff to ensure client success. Coordinate/conduct nightly rounds to monitor the facility. Investigate all complaints and/or incidents. Maintain professional relationships with clients and client confidentiality. Monitor client's safety and ensure safety policies and procedures are practiced daily. Respond to emergencies in an appropriate and professional manner. Review all documentation related to client's progress for accuracy, completeness, and clarity.



Comprehensive Habilitation Services

• United States
• Hospitals and Health Care

• Site Coordinator / Site Supervisor

  • Jun 2000 - Sep 2001

  Provide quality habilitative services to consumers in their group homes/day habilitation facility. Plan, organize and directs the administrative and operation activities of the therapists, who provide services to persons of all ages. Plans, develops and monitors services to ensure quality. Responsible for developing a caseload of consumers to therapists, for required services. Perform on-site visits to conduct quality assurance studies as needed. Participates in quarterly Quality Improvement meetings, and conduct medical chart reviews. Assist with recruitment of therapists. Act as a liaison with Site Administrators to address current program issues and development of future programs. Prepares quarterly and annual evaluations for therapists and physicians for re-certification of services. Collaborate with Physicians to facilitate proper diagnosis of individuals that require treatment..



Personal Touch Home Care

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Ongoing Care Coordinator

  • Jan 2000 - Jun 2000

  Provide Comprehensive assistance to assigned clients and their family members via home visit, phone contact and community intervention as well as monitoring Individual Family Service Plans and ongoing skilled services. Case Coordination refers to all aspect of Early Intervention Program and Service Provision including therapy staffing and monitoring ongoing services. Also facilitating the client's transition to Committee Pre-School Special Education Services or other related programs/services needed by the client and family as the child ages out of Early Intervention Programs.



HeartShare Human Services of New York

• United States
• Non-profit Organizations
• 400 - 500 Employee

• Case Manager/Service Coordinator

  • Jun 1998 - Nov 1999

  Timely Follow-up from the initial assignment of the caseMonitor ongoing services for all services approved in a ISPAssist families in identifying available evaluation and service providersInsure timelines of paperwork submission and implementation of NYS and County RegulationsInform families of advocacy servicesCoordinate with medical and health providersConduct home visits and reviews in the office or in the fieldDocuments all activity on a daily basis and meet the unit requirementSubmits all SC notes in a timely manner with accuracy of informationAttend monthly SC notes in a timely manner with accuracy of informationAttend monthly SC Supervision meetings for training and development