Experience

KRC Research
• United States
• Market Research
• 1 - 100 Employee
• Field Director

  • Oct 2022 - Present

Schlesinger Group
• United States
• Market Research
• 300 - 400 Employee
• VP

  • Apr 2019 - Jun 2020


M3 Global Research

• United States
• Market Research
• 200 - 300 Employee

• Global Director

  • Sep 2012 - Dec 2018

  • Built, trained and developed bidding teams in the US and the UK • Built, coached and developed a large team of Account Managers • Created and monitored pricing to include USD/GBP/EURO for both our teams in the US and UK. • Built and maintained relationships with agencies, negotiated volume discounts, as well as rebate programs • Continually creating tools, and processes documentation to ensure consistency, accuracy, and timely delivery • Developed a solutions team: Show less



UGAM Rsearch Solutions

• India
• Biotechnology

• Global Bidding, Procurement and Operations Manager

  • Mar 2009 - Sep 2012

  • Built and developed a bidding team • Managed domestic and international projects • Trained project managers for quality, productivity and cultural expectations. • Built and maintained relationships with agencies and negotiated multi-country and volume discounts • Continually creating tools, processes and documentation to ensure consistency, accuracy, and timely turnarounds. • Built and developed a bidding team • Managed domestic and international projects • Trained project managers for quality, productivity and cultural expectations. • Built and maintained relationships with agencies and negotiated multi-country and volume discounts • Continually creating tools, processes and documentation to ensure consistency, accuracy, and timely turnarounds.



Harris Interactive

• United Kingdom
• Market Research
• 100 - 200 Employee

• International Budgeting Manager

  • Jan 2007 - Mar 2009

  • Trained, mentored and fostered a team of 12 bidding members. • Developed and maintained trusting, lasting relationships with agencies worldwide. Negotiated volume discounts ensuring best pricing, methodologies and feasibility• Provided consultation with internal clients to understand, guide and educate them to enable seamless project delivery• Received an award for consistent high scores on the internal Customer Satisfaction Surveys, as well as difficult internal clients.

• Sr. International Project Manager

  • Feb 2005 - Jan 2007

  • Assumed full responsibility for projects, acting as a single point of contact to inform and guide the team from initiation to final data delivery. Managed large and complex multi-country projects requiring multiple methodologies with specific client requirements. • Trained and mentored junior staff members.• Received accolades from management and clients for providing value-add consultation, troubleshooting and proactively addressing obstacles.

• Call Center Supervisor

  • Aug 2001 - Feb 2005

   Trained, mentored and monitored call center interviewers. Tested and briefed projects prior to their field start.



Gordon S Black Corporation

• Operations Supervisor

  • Jun 1999 - Aug 2001

  Developed Client specific training documentation, supervised and trained staff for various customer solutions projects. Developed Client specific training documentation, supervised and trained staff for various customer solutions projects.