Experience

Tennessee Community Services Agency

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Director of Programs

  • Aug 2005 - Present

  Director of Programs Oversight, supervision and direction of all programs performed by the Agency. Responsibilities included interviewing, hiring, and training employees, planning workloads, assigning responsibilities, and directing work; appraising performance, rewarding and disciplining employees; addressed complaints and resolved problems. Programs included were transportation services, providing oversight to individuals with developmental disabilities, Cover Tennessee Health Insurance… Show more Director of Programs Oversight, supervision and direction of all programs performed by the Agency. Responsibilities included interviewing, hiring, and training employees, planning workloads, assigning responsibilities, and directing work; appraising performance, rewarding and disciplining employees; addressed complaints and resolved problems. Programs included were transportation services, providing oversight to individuals with developmental disabilities, Cover Tennessee Health Insurance Plans outreach and enrollment, financial oversight for the anti-drug coalitions and assessing homes and families for safety, permanency and well being of children place in resource homes for the state. Show less



Southwest Community Services Agency

• Program Coordinator/Family Crisis Intervention Team Supervisor

  • Jul 2004 - Aug 2005

  Responsibilities included interviewing, hiring, and training employees, planning workloads, teaching time management skills, assigning caseloads, and directing work; appraising performance, rewarding and disciplining employees; addressed complaints and resolved problems. Program was for families that were experiencing crisis and at least one child was at imminent risk of being removed from the home. Goals of program included keeping families intact and provide necessary skills and intervention… Show more Responsibilities included interviewing, hiring, and training employees, planning workloads, teaching time management skills, assigning caseloads, and directing work; appraising performance, rewarding and disciplining employees; addressed complaints and resolved problems. Program was for families that were experiencing crisis and at least one child was at imminent risk of being removed from the home. Goals of program included keeping families intact and provide necessary skills and intervention to accomplish this goal.

• Program Coordinator/Training Coordinator

  • Nov 2002 - Jul 2004

  Identified, developed and provided ongoing training to staff at Southwest Community Services Agency. Trained all new case managers' skills to successfully provide intervention services to families that adhered to policy and procedures of agency. Training incorporated increasing coping skills, time management, how to stabilize a crisis and strategies to increase family functioning were also taught. Responsible for developing an integrated in home family based strengths treatment approach… Show more Identified, developed and provided ongoing training to staff at Southwest Community Services Agency. Trained all new case managers' skills to successfully provide intervention services to families that adhered to policy and procedures of agency. Training incorporated increasing coping skills, time management, how to stabilize a crisis and strategies to increase family functioning were also taught. Responsible for developing an integrated in home family based strengths treatment approach. Assessed community needs to determine changes in training needs of staff.



Behavioral Health Initiatives, Inc

• Crisis Dispatch

  • Mar 2002 - Nov 2002

  Answer Crisis line for West Tennessee residents that were a risk of harm to themselves or others. Assessed current situation and dispatched appropriate services to address need.

• Reunion Program Director

  • Apr 2000 - Nov 2002

  Reunion is intensive wrap-around case management and treatment services for high-risk youth. Responsible for setting and maintaining policy and procedures; developing an integrated treatment approach; including family, individual, group, adventure, community service, and drug testing components. Conduct weekly case consults for team and ensure documentation of reports to state are completed and submitted. Responsibilities include interviewing, hiring… Show more Reunion is intensive wrap-around case management and treatment services for high-risk youth. Responsible for setting and maintaining policy and procedures; developing an integrated treatment approach; including family, individual, group, adventure, community service, and drug testing components. Conduct weekly case consults for team and ensure documentation of reports to state are completed and submitted. Responsibilities include interviewing, hiring and training employees; appraising performance, rewarding and disciplining employees. Other office responsibilities include teaching CPR/Standard First Aid, answering Crisis Dispatch, providing Competency Training and Supervising the intensive case management program.



BHI contracted my services

• Clinical Therapist

  • Oct 2001 - Feb 2002

  Provided clinical therapy services to a caseload for Professional Counseling services.



Camelot Care Centers, Inc

• Program Director

  • Dec 1998 - Apr 2000

  Directed the daily operations to ensure the clinical integrity of the Center's program components by performing the following duties and overseeing business functions of the program; such as budgeting and fiscal management, performed external marketing and referral development activities on a regular basis. Ensured proper staffing patterns were in place for quality service delivery. Made certain that staff training was ongoing and fell within Camelot's policies … Show more Directed the daily operations to ensure the clinical integrity of the Center's program components by performing the following duties and overseeing business functions of the program; such as budgeting and fiscal management, performed external marketing and referral development activities on a regular basis. Ensured proper staffing patterns were in place for quality service delivery. Made certain that staff training was ongoing and fell within Camelot's policies and procedures. Assessed community needs to determine increases or changes in services to children and families. Responsibilities included interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressed complaints and resolved problems. Show less



Program of Health Service Initiatives, Inc

• Supervisor/Team Leader

  • Oct 1995 - Dec 1998

  Develop the family history for all children placed in DCS Juvenile Justice custody in Madison County to help understand and determine the child's needs. Develop a plan of how to meet these needs, to develop a Plan of Care and make recommendations for type of treatment facility that can best meet the child's needs. Supervise team of 4 staff and develop goals and objectives to help youth maximize performance Assist Program Director with team teaching, leadership and… Show more Develop the family history for all children placed in DCS Juvenile Justice custody in Madison County to help understand and determine the child's needs. Develop a plan of how to meet these needs, to develop a Plan of Care and make recommendations for type of treatment facility that can best meet the child's needs. Supervise team of 4 staff and develop goals and objectives to help youth maximize performance Assist Program Director with team teaching, leadership and mentoring. Ensure all documentation is written and filed properly. Lead case consultation, group counseling sessions, and adventure based activities. Develop and maintain positive work climate and overall team effort. Provide family counseling services to a caseload of 12 DCS youth in Madison County. Provide in-home, family based services to address and implement each family's specific needs and goals.

• Senior Counselor

  • Sep 1994 - Oct 1995

  Provided family counseling services to a caseload of 12 DYD youth in Madison County. Provided in-home, family based services. Assisted Program Director with Team teaching, leadership, and mentoring. During intervention, assessed and prioritized family strengths, and develop a family or community team to help child when he returned home. Applied cognitive behavioral methods to develop problem- solving skills among all members of the family to more effectively… Show more Provided family counseling services to a caseload of 12 DYD youth in Madison County. Provided in-home, family based services. Assisted Program Director with Team teaching, leadership, and mentoring. During intervention, assessed and prioritized family strengths, and develop a family or community team to help child when he returned home. Applied cognitive behavioral methods to develop problem- solving skills among all members of the family to more effectively manage crisis situations. Offered family counseling, taught communication skills, decision-making skills, self-esteem building, assisted family members in establishing and maintaining relationships with each other and addressed each family's specific needs and goals. Also, lead group counseling sessions and directed adventure based activities.



Quinco Youth Shelter

• Weekend Supervisor

  • Dec 1993 - Oct 1994

  Responsible for management of shelter, supervision of psychiatric technicians, adolescents, and patient care. During weekends, structured resident's schedules and activities, doing ongoing problem solving with residents and staff, and directed crisis prevention intervention. Ensured crisis were handled appropriately, and all documentation completed. Developed and maintained positive work climate and overall team effort. Communicated effectively with all levels of… Show more Responsible for management of shelter, supervision of psychiatric technicians, adolescents, and patient care. During weekends, structured resident's schedules and activities, doing ongoing problem solving with residents and staff, and directed crisis prevention intervention. Ensured crisis were handled appropriately, and all documentation completed. Developed and maintained positive work climate and overall team effort. Communicated effectively with all levels of agency personnel, patients, families, visitors, and staff to coordinate activities, exchanged information, provided technical/professional advice, and secured cooperation in providing patient care on a continuous basis. Show less



Tennessee Home Ties of Health Service Initiatives, Inc

• Family Preservation Specialist

  • Apr 1992 - Sep 1994

  Provided services to families with at least one child at imminent risk of being removed from the home. During intervention, assessed and prioritized family strengths and problems causing a child to be at risk. Applied cognitive behavioral methods to develop problem-solving skills among all members of the family to more effectively manage crisis situations. Offered family counseling, taught communication skills, decision making skills, self -esteem building, home maintenance skills, assisted… Show more Provided services to families with at least one child at imminent risk of being removed from the home. During intervention, assessed and prioritized family strengths and problems causing a child to be at risk. Applied cognitive behavioral methods to develop problem-solving skills among all members of the family to more effectively manage crisis situations. Offered family counseling, taught communication skills, decision making skills, self -esteem building, home maintenance skills, assisted family members in establishing and maintaining relationships with each other, and addressed each family’s specific needs and goals. Show less