Mike Perry

Principal Consultant at Tech Advisors Consulting, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Denver Metropolitan Area, US

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Alan Case, MBA, MSEE

Mike is an extremely intelligent, high-energy, focused, engineer and manager. Of all my team, Mike was the guy who never gave me pause over his ability to take charge of any task that arose in his Development and Test Group. He is a self-starter who never missed a deadline or a detail, and whose leadership skills were unsurpassed. I recommend Mike without reservation, and I would welcome the chance to work with him again.

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Credentials

  • ITIL Foundation
    -

Experience

  • Tech Advisors Consulting, LLC
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Principal Consultant
      • Apr 2019 - Present

      Conducting research and presenting strategic vision by driving AI into enterprise operations. Specifically focusing in on Systems Integration and Testing environments that support DevOps and Continuous Integration/Testing/Delivery arenas. In addition, researching opportunities to implement test data management and operation practices that incorporate cloud and virtualization techniques leading to faster application release times and more secure data through masking techniques. Conducting research and presenting strategic vision by driving AI into enterprise operations. Specifically focusing in on Systems Integration and Testing environments that support DevOps and Continuous Integration/Testing/Delivery arenas. In addition, researching opportunities to implement test data management and operation practices that incorporate cloud and virtualization techniques leading to faster application release times and more secure data through masking techniques.

  • Excelacom
    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Systems Integration and Testing Consultant
      • Jul 2018 - Apr 2019

      Provided professional services that help teams with the pursuit of strategic change through innovation: • Conducted due diligence and market analysis of software vendors using Artificial Intelligence (AI) and Machine Learning (ML) for systems integration and testing.• Led analysis to enhance test planning, regression and overall test coverage by reducing test execution and maintenance windows.• Created and presented to Charter Communications leadership strategic change opportunities (e.g., “Testing with AI", core process improvements (upstream agnostic), and capacity modeling).Defined core test process that incorporates both tactical and strategic feeds allowing for organizational efficiencies while promoting incremental changes for continual process improvements.• Defined a capacity model for test teams that support inconsistent software deliveries.• Wireless/WiFi Test Lead at Charter Communications, mostly consolidation projects (authentication, captive portal, device caching, etc…)• Created Unified Testing Agreements for MSO/Cable Public WiFi Access.• Used mobile lab while testing for cross-browser and cross-device (IOS, Android) scenarios.• Used JIRA for defect tracking and management.• Downloaded production router data using Linux scripts and Scope to feed comparisons of customer changes from the deployed baseline.• Conducted offshore team coordination.• Participated in daily defect meetings.• Created weekly program status for leadership.• Built cross organizational relationships (BRM): Product, Software Delivery, Software Engineering, Technology Services, Lab, IT Operations, etc.

  • Level 3 Communications
    • Telecommunications
    • 700 & Above Employee
    • Global IT Operations Leader
      • Nov 2014 - Oct 2017

      Provided incident management, problem management, application performance management, vendor management (on/off shore), and data warehousing leadership:• Led global enterprise application support team that provided service leadership to business operations for all critical applications in the company. • Realized a reduction of 50% in Mean Time to Resolution (MTTR) over 1 year period.• Owned, facilitated, and implemented Global SLA standards.• Achieved a sustained 95% Service Level Agreement (SLA) Compliance across all teams and priorities of Tier 2/3 incidents.• On-boarded 30 new enterprise applications over 2 year period; sought new applications improve customer productivity and satisfaction of IT services.• Implemented proactive approach through Application Performance Management (APM) solution greatly increasing awareness and reducing reaction time of outages and impairments.• Actively sought out key business partners and to align on service objectives.• Built team responsible for stability, reliability, and performance of 136 business critical applications.• Eliminated 6000+ incidents over 3 years by correlating incidents to root causes and working with appropriate teams to resolve. • Invoked Business Relationship Management (BRM) techniques and actively sought out business partners to align with on enhancements and service goals.• Performed personnel management on direct reports including one-on-ones, writing reviews, conducting reviews, determining compensation rewards, evaluating productivity metrics, etc.• Facilitated global incident/outage (24X7) bridges attended by IT and business staff, briefed executives on ongoing status and root causes.• Conducted and managed Statement of Works (SOW) for multiple vendors consisting of over 100 on-shore and off-shore contractors.• Negotiated price-per-incident and other tier structures with vendor organizations.• Graduated year long exclusive executive prep leadership program (ELP) - 2016

  • tw telecom
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Systems Integration and Test Leader
      • Apr 1999 - Oct 2014

      Led multiple teams in the Systems Integration & Test, Trouble Management, and Application Support spaces:• Championed systems integration and end-to-end testing for quote-to-cash business flows• Utilized HP Quality Center for test set coverage and progress metrics• Drove investment/strategies (using HP Functional Tester) for regression test automation• Versed in numerous SDLC models; agile, JAD, RAD, TDD, waterfall, etc.• Transitioned team into initial thrust towards agile testing principles• Championed best practices for test environment management • Conducted requirements-to-test case analysis• Created test strategies, test plans, and test cases for all levels of test coverage• Conducted test execution and test reporting for all levels of test coverage• Planned load/scale testing using HP LoadRunner• Conducted data migration planning for inventory systems• Conducted Statement of Work (SOW) creation and compliance management• Provided after-hours Tier 2/3 application support• Provided on/off-shore vendor management• Incorporated Business Relationship Management (BRM) in all aspects of support• Owned communications with operational stakeholders, technical staff, and customers• Fostered Innovation through tools and process improvement

  • Lockheed Martin
    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Software Test Team Lead
      • Mar 1997 - Apr 1999

      Led team and provided software test and systems integration services on complex strategic ground control systems:• Held TS/SCI Poly Clearance• Led Test Team responsible for up to 20 system test and integration team members. This included leadership for developing high quality test plans and test cases that formally verified software requirements specifications, engineering change summaries, and discrepancy reports had been implemented correctly. • Created over 50 test cases validating ground control mission planning and system administration requirements for space-based strategic intelligence system.• Executed over 150 test cases in FQT secured test lab environment.• Worked with lab and test personnel to ensure test preparation was set up to support all unit, functional, integration, regression, load, stress, and other test executions.• Logged over 200 defects in Rational/Continuus defect tracking system.• Analyzed/updated system requirements for the Systems Engineering Database (SEDB).• Conducted data validation using Unix/Linux command line and SQL in test databases.• Led effort to progress corporate and test organizations to SEI/CMM Level III.

  • National Systems & Research Co. (NSR/PRC)
    • Principle Systems Engineer and Test Lead
      • Dec 1986 - Mar 1997

      Led software development and test activities for USMC tactical applications at MCTSSA, Camp Pendleton, CA. Led testing activities for an integrated state-wide court management system:• Held TS/SCI Clearance.• Led software test engineering team for an intelligence project at the Marine Corps Tactical Software Support Activity (MCTSSA) at Camp Pendleton, CA. • Planned and executed in SCIF lab over 1000 tests (IAW MIL-STD) including, external interface/Link-xx/TADIL, functional, performance, user-interface, stress, endurance, regression, COTS (Delorme Map), and negative testing of situation map application.• Authored the Test and Evaluation Master Plan (TEMP) and performed as Test Coordinator during project testing. • Created and/or reviewed System/Segment Design Documents, Software Development Plans, Software Requirements Specifications, Software Design Documents, Software Test Plans, Software Test Descriptions, and Software Test Reports. • Conducted research, analysis, and execution on automated test tools (SQA Robot, Mercury Interactive) and code structure analysis tools (McCabe’s Battlemap).• Participated in review of Program Performance system requirements for Preliminary and Critical Design Reviews and Test Readiness Reviews (PDR/CDR/TRR) and testability.• Created, updated, and executed over 250 test cases on C4I System at US Navy Integrated Combat Systems Support Facility (ICSTF) in San Diego, including data simulation tools. Validating compliance with Terrier/Aegis Combat System contractual requirements (IAW MIL-DOD) during Formal Qualification Testing (FQT).• Authored System/Segment Design Specification (SSDS) for Combat Systems Telemetry Data Reduction application and led development, testing, and operational range exercises.

  • US Navy
    • United States
    • Armed Forces
    • 700 & Above Employee
    • Fire Control Technician - Missiles
      • Oct 1977 - Aug 1986

      • Held Secret Clearance• Conducted repair and operational testing of onboard (USS Halsey CG-23) Terrier/Aegis Combat Systems. Assigned to Naval Weapons Station, Seal Beach, and worked with General Dynamics on the testing and certification of Terrier and Aegis Standard Missiles. • Held Secret Clearance• Conducted repair and operational testing of onboard (USS Halsey CG-23) Terrier/Aegis Combat Systems. Assigned to Naval Weapons Station, Seal Beach, and worked with General Dynamics on the testing and certification of Terrier and Aegis Standard Missiles.

Education

  • National University
    BS, Computer Science
    -
  • Gavilan College
    AS, Electronics Technology
    -

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