Experience

Southwest Airlines Pilots Association

• United States
• Aviation & Aerospace
• 1 - 100 Employee

• Communications Committee Chairman

  • Dec 2022 - Present

  Responsible for strategic communications and content development to support the negotiations, advocacy, and mobilization for the 10,000 pilots of the Southwest Airlines Pilots Association.

• Chairman Communications Committee

  • Dec 2022 - Dec 2022

• Contract Administration - Representation and Discipline

  • Jan 2020 - Dec 2022

  I specialize in member representation and investigations that encompass discipline issues with the management and employee relations departments of Southwest Airlines on behalf of our membership. I Interview and document events that lead to investigative meetings with Chief Pilots or Employee Relations, as well as investigating and negotiating with management personnel on behalf of our pilot members. I help members navigate the grievance process, up to and including the System Board of Adjustment (SBOA), which is equivalent to that member's day in court to plead their case.

• Vice President

  • Jul 2015 - Dec 2019

  I was tasked with oversight and execution of Board direction for committees, special programs and engagement for the professional pilots of Southwest Airlines. I helped boost poor unity rankings and a failing mission to one of the most effective and highest approval ratings that the organization had in it's history during my terms in office.I consolidated and organized programs and committees that directly impacted pilots with mental/emotional health, addiction, peer conflict and family issues. I also worked with chairmen throughout the organization in the development of training processes and curriculum to raise the levels of service provided to our membership. Along with serving pilots and their families, I spent a great deal of time working with Domicile Representatives in negotiating outcomes in discipline and conflict for member interactions with management pilots and employee relations. In short, my tenure as Vice President was entirely about solving human problems and conflict, both with memberhsip, and internally.



MRH Performance, LLC.

• Founder | Chief Performance Officer

  • Aug 2007 - Present

  FounderPerformance and Leadership ConsultingLeading my solopreneur effort to help business owners and team leaders to better align their people with the organizational mission and unlock higher performance. My roles include:- Public speaking on conflict, performance, mission, leadership, and executive topics.- Facilitator for workshops on developing organizing principles, clarifying mission statements, aligning workforces with those principles, and handling accountability for organizations.- I have done extensive work in conflict management topics, from handling difficult labor investigations and conflicts, to actual safety and self protection strategies for professionals. - Charitable work for the community in working with child and adult targets of bullying and abuse.As a founder, I am driven to grow awareness and abilities to craft meaningful workplaces for my fellow humans, so that they can bring out the best that each team member has to offer, and the best service to our communities.



Southwest Airlines

• Airlines and Aviation
• 700 & Above Employee

• Captain, Boeing 737

  • Sep 2000 - Present

  Dallas based Captain on the Boeing 737 Dallas based Captain on the Boeing 737



Bounce Forward LLC

• Owner, Partner

  • May 2012 - Jan 2015

  Chief Operating Officer -- Development of curriculum for school and family participation in counter/anti bullying effort.- Public Presentation of Training Concepts - Speaking and coaching engagements to support counterbullying efforts.- Organization of Training Events- Creation, design, and delivery of training events for NoBullyFear applications.- Implementation Strategies- Personal coaching and support for custom applications of bullying programs on demand. Chief Operating Officer -- Development of curriculum for school and family participation in counter/anti bullying effort.- Public Presentation of Training Concepts - Speaking and coaching engagements to support counterbullying efforts.- Organization of Training Events- Creation, design, and delivery of training events for NoBullyFear applications.- Implementation Strategies- Personal coaching and support for custom applications of bullying programs on demand.



Continental Express

• Airlines and Aviation
• 1 - 100 Employee

• Captain, CRM Facilitator

  • Jan 1997 - Sep 2000

  Line pilot, Crew Resource Management Facilitator.Flew domestic and international line operations as Captain on ATR 42, ATR 72, EMB 135, EMB 145 Aircraft.Instructor | Facilitator - I worked with a team of line pilots and flight attendants to build and present both new-hire, and recurrent CRM training programs from 1998-2000. CRM, or Crew Resource Management, was the safety of flight course presented to all crews engaged in air transport for many years. Interpersonal skills, leadership, conflict resolution, and safety of flight were the core tenets of the CRM curriculum.