Experience

Pyramid International HQ Leicester

• United Kingdom
• Manufacturing
• 1 - 100 Employee

• Director of Systems

  • Feb 2023 - Present

  Actively investigating and reviewing the processes and procedures within the business, to improve overall productivity and efficiency. Seek improvements in all areas to present positive changes throughout the business with a key focus on improving profitability

• Head of B2C & Digital Trading

  • Apr 2021 - Feb 2023

  Total Account Management of entire Amazon strategy from purchase order acceptance to goods leaving the door, generating revenue in excess of £2m per year and drastically reducing costs/chargebacks. Management of 1P and 3P sales channels on Amazon covering 1000s of product lines.Identify key products, services, channels and use data to devise innovative sales and marketing plans to enable growth and increases sales revenue across B2C accounts.Management and oversight of all B2C operations for own platforms, third party marketplaces and B2B Wholesale fulfilment within a D2C setting. Responsible for 10+ members of staff within a growing team of various levels of management responsibilitiesImplement marketing strategies across a variety of different platforms/channels to increase revenue and operation performance. Direct successful SEO and link-building campaigns to increase website's credibility and drive traffic, alongside launching into new marketplaces.Established relationships with key decision-makers and grow wholesale D2C accounts supporting the wider business with technical and logistics operations.Negotiate, prepare and sign contracts with various B2C marketplaces both physical and online. Participate and actively engaged in strategy meetings with other shareholders within the business and wider.Work and implement technological advances to improve UX, CX and operational performance, ensuring that operations are performing at the highest levels of industry standards.

• Event Manager

  • Feb 2017 - Apr 2021

  Manage and implement over 400 individual events throughout a calendar year, over a 100 different site locations throughout the UK. Work with a variety of stakeholders including Universities, Students' Unions, Event Agencies and International License Holders. Curating and managing an extensive catalogue of products, designed bespoke for the target market that each event caters for. Management of staff throughout the year and an extensive network of temporary staff at peak times.Oversight of logistic and implementation of all event design, build and materials. Management of overall profit and loss of the department, resource planning and buying from a variety of sources throughout the UK



De Montfort Students'​ Union

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Student Projects Coordinator

  • Aug 2016 - Feb 2017

  Responsible for all student projects at De Montfort SU including; Peer Mentoring Programme, Volunteer Brokerage, supporting student-led projects and ad hoc projects throughout the year. Supporting and supervising around 50 volunteer mentors, who in term help and support the transition of first year students to University. This project helps around 200 first years settle into university life, whilst providing excellent skills and opportunities for mentors. Responsibility for the online volunteering system which provides 100s of opportunities for students at DMU. Liaising with voluntary organisations in the city to provide more opportunities for student volunteers.

• Website Coordinator (Secondment)

  • Jul 2016 - Sep 2016

  3 month secondment to implement changes and develop web based offerings. Including the redesign of www.demontfortsu.com to reflect a new brand within the organisation. Establish a new clear and cohesive site structure, implement new technological ways of working using digital content across the organisation. Create and implement a microsite for 2016 Freshers and beyond at www.demontfortsu.com/freshfest

• Peer Mentoring Coordinator

  • Nov 2015 - Aug 2016


Keele University Students' Union (KeeleSU)
• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee
• Student Activities & Representation Coordinator

  • Jun 2015 - Nov 2015


The Union MMU

• President

  • Jul 2014 - Jun 2015

  Leading and Representing the Students Union at Manchester Metropolitan University, comprising of over 38,000 Students, 4,000 active volunteers, 80 staff members and a budget over over £1.8million. The role of President creates and shapes the political direction that The Union, leads the five other sabbatical officers and works to create positive change for all members of the University.I have gained many transferable skills in this role including leadership, management, team working, communication, finance and governance.

• Student Activities Officer

  • Jul 2013 - Jun 2014

  Key responsibilities included• Show leadership and co-ordinate an extensive strategy for furthering student involvement in numerous areas (Sports, Societies and Volunteering);• To lead and promote student development in relation to social, cultural, educational, religious or political activities in Manchester;• Be al lead role in the development of partnerships both within the University and with other organisations to further develop Students and add value to their student experience in Manchester;