National Operations Manager

• Feb 2021 - Present

Greentree Support Team Leader

• Sep 2018 - Feb 2021

Production Operations Engineer

• Nov 2016 - Feb 2021

MYOB purchased Greentree August 2016. My responsibilities are primarily the migration of all Greentree systems to MYOB's internal infrastructure platform. This includes the all aspects the development and testing environments including AD, Exchange, confluence, Windows servers and cloud services. I also provide technical consultation to the MYOB Greentree support team for any JADE or platform based issues.

IT and Technology Platforms Product Manager

• Dec 2011 - Oct 2016

Greentree is a developer of ERP/CRM business software with sites based in NZ, Australia, UK and the USA. My responsibilities take in everything platform related from the cloud to tablet devices and everything in between. Primarily researching and investigating platform related issues and new developments, transferring this knowledge to the development team and on to the Greentree partner network. Partner engagement is a key part of this role.I have also had responsibility for the internal and cloud based IT infrastructure of Greentree’s New Zealand and globally based teams.AchievementsInvestigating and specifying cloud hosting guidelines for Greentree sites.Implementation of Greentree’s internal Amazon Cloud testing and development systems.Project management of JADE 7 upgrade for Greentree Software.Technical education of Greentree partner network.Virtualisation of internal servers.

Contractor

• Jan 2011 - Dec 2011

Project management and implementation of streaming video solutions including the first live stream service from Purewa, Auckland's largest funeral home via Oneroom. Implementation of a video conference service into Auckland Council was also achieved via Powow. Project management and implementation of streaming video solutions including the first live stream service from Purewa, Auckland's largest funeral home via Oneroom. Implementation of a video conference service into Auckland Council was also achieved via Powow.

IT Manager

• Aug 2010 - Feb 2011

SIMTICS creates interactive, web-based simulations to provide live practical classes for the medical industry. My role here was to manage the infrastructure to support a complex environment which included video and 3D graphics teams as well as the sales and marketing functions. The company was in it's startup period which also creates it's own set of unique challenges which I enjoy. SIMTICS creates interactive, web-based simulations to provide live practical classes for the medical industry. My role here was to manage the infrastructure to support a complex environment which included video and 3D graphics teams as well as the sales and marketing functions. The company was in it's startup period which also creates it's own set of unique challenges which I enjoy.

IT Manager

• Oct 2004 - Sep 2010

My role at Adstream involved all aspects of IT management including hardware/software specification implementation and integration, management of a small data centre, SAP Business one support, Staff management and budgeting. Adstream itself is a multinational company which develops graphic and video proofing and delivery systems dealing with most of New Zealand’s biggest newspapers and advertising agencies. This has consolidated my graphics and design system support skills. The other side of business provides web based digital asset management systems where my responsibilities are to provide support, management and security for the large server and data stores.

Owner

• Apr 2001 - Sep 2004

Blueday was an IT services company providing IT Management and support services to several companies on a project and adhoc basis. Achievements• Multiple 2000/2003 server specifications, installations and ongoing administration• Exchange installs and administration• Remote site connections via VPN’s• Remote management of 2003 SBS server in Melbourne• Technical training to end users• Web site development• Conversion of paper based training materials to HTML• Multiple Network installations including ADSL routers, firewalls and switches • Project management of all the above• Full helpdesk support for MS Office products from 97 to 2003 and windows operating systems 98 to XP

IT Manager

• Feb 1997 - Jun 2000

When I joined Ferring I was given responsibility for what was a basic File and print sharing network with 27 local users, from this base I developed a modern information system supporting 85 users. Achievements• Installation of NT server 4.0, Exchange server 5.0 including a Frame relay link to our Swedish Office using TCP/IP• Project management and specification of new accounting system Great Plains Dynamics using SQL 6.5 • Project management, purchase and setup of IT infrastructure for a 40 user mobile sales force including Laptop distribution to 40 remote users with dial up networking, contact recording systems, DNS/DHCP and Intranet services• Project management of an office relocation • New IP based telephone Specification• Planning and budgeting • Staff Management of 1 programmer and 1 administrator• Provided company helpdesk for MS Office products and IT equipment

Technical Manager

• Dec 1990 - Sep 1992

After completing travel in Europe I was employed as a technical support representative, but was promoted to technical manager after a short period. The office in London was a sales and marketing subsidiary of a US graphics software developer similar to Adobe. Achievements• Provided an excellent level service for the Help Desk which supported the company’s entire graphics software range in the UK and Ireland• Beta testing of Micrografx and other software• Tested compatibility of hardware with company products including the first digital cameras and colour printers• Promoted to Technical/MIS Manager(sole charge role)• Managed a small Novell Network• Maintenance of the internal and external mail systems covering the USA and Europe• Supported MS Office Products• Evaluation and installation of PC software and hardware.