Mike Mullins, CIRS-A/D

Chief Quality Assurance & Compliance Officer at Ride Connection, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -

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Credentials

  • CIRS-A/D
    Alliance of Information & Referral Systems (AIRS)
    Jun, 2013
    - Oct, 2024
  • Certified Intake & Referal Specialist - Aging
    Alliance of Intake & Referal Systems
    Jun, 2013
    - Oct, 2024

Experience

  • Ride Connection, Inc.
    • United States
    • Shuttles and Special Needs Transportation Services
    • 1 - 100 Employee
    • Chief Quality Assurance & Compliance Officer
      • Nov 2019 - Present

    • RideWise Supervisor
      • Aug 2004 - Present

      Oversee all day-to-day operations of the RideWise travel training and mobility support program.

    • Mobility Director
      • Jul 2016 - Nov 2019

      The Mobility Director manages all aspects of service delivery and planning of the RideWise and Travel Options Counselor programs, ensuring service delivery is customer driven, safe, accessible for all, reliable and efficient. The Mobility Director serves as the primary quality control resource for problem identification, resolution, loss reporting and continuous improvements of service to customers.

    • Mobility Manager
      • Feb 2012 - Nov 2019

      The Mobility Manager’s primary responsibility is to ensure that all transportation options in the community are made available to individual customers by providing support and encouragement of a family of services philosophy;• focusing on the movement of people instead of vehicles,• looking at each customer’s needs and the discrete travel needs of individual customers,• focusing on the entire trip, not just the portion of the trip on one mode or another, including public transit options.

  • Clackamas Regional Center TMA
    • Director
      • 2001 - 2003

      Oversight and program management of a Transportation Management Association located in the unincorporated area of northern Clackamas County, OR. Oversight and program management of a Transportation Management Association located in the unincorporated area of northern Clackamas County, OR.

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