Experience

Team Ford Lincoln

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Warranty Parts

  • Mar 2023 - Present



Team Ford Lincoln

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Service Advisor

  • Sep 2016 - Oct 2022



AAA Washington

• United States
• Consumer Services
• 300 - 400 Employee

• Dispatch Operations Manager

  • Oct 2012 - Jul 2016

  Responsible for all dispatch operations, financials, budgeting, relating to roadside service for over 1 million members covering the State of Washington and Northern Idaho •Develop 2 direct report supervisors for advancement •Oversee 29 hourly employees working 24x7. •Fostered and maintained relationships with over 200 service provider companies Responsible for all dispatch operations, financials, budgeting, relating to roadside service for over 1 million members covering the State of Washington and Northern Idaho •Develop 2 direct report supervisors for advancement •Oversee 29 hourly employees working 24x7. •Fostered and maintained relationships with over 200 service provider companies



LOWES HOME IMPROVEMENT

• Redmond, Oregon, United States

• Receiver

  • May 2011 - Oct 2012

  Receiving of all special order sales, lumber, concrete, plants, and common carrier/LTL shipments •Utilization of power equipment including forklifts, reach lifts, order pickers to accomplish tasks •Informal Leading and training of receiving employees •Maintenance and organization of receiving department Receiving of all special order sales, lumber, concrete, plants, and common carrier/LTL shipments •Utilization of power equipment including forklifts, reach lifts, order pickers to accomplish tasks •Informal Leading and training of receiving employees •Maintenance and organization of receiving department



United Fence Contractors

• Redmond, Oregon, United States

• Branch Manager

  • Jul 2005 - Sep 2009

  • Responsible for all operations, financials, sales, marketing, purchasing, H/R, shop manufacturing and field installations • Streamlined processes and procedures to increase efficiency in a declining economy • Developed and implemented new revenue streams including decks, Multiyear, short term rental fence contracts (golf tournaments) and expanding on Custom Gates & Automation • Implemented advertising and utilized professional associations • Developed direct report employees for advancement Show less



Dearborn Classics

• Bend, Oregon, United States

• General Manager

  • Dec 1998 - Jul 2005

  • Managed day to day operations including sales team, warehouse, shipping and receiving • Designed warehouse/call center expansion project • Facilitated annual customer appreciation car shows • Attended and represented at out of state car shows focusing on customer and vendor relations. • Sourced new product and vendors. (parts for 57' - 79" Ford & Mercury) • Developed direct report employees for advancement • Wrote copy for catalog • Provided new product training to Call Center employees • Analyzed and Negotiated common carrier contracts Show less



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Dispatch Supervisor

  • Jan 1995 - Oct 1998

  Managed and directed up to 108 employees, and 55 routes encompassing over 25,000 square miles•Responsible for logistics, route development, holiday planning, peak season employee cross training, customer service and cost reduction•Dispatched on call and Saturday air•Maintained air package and customer service during UPS/IBT strike•Directly involved in recovery of 117,000 packages from train derailment in Chemult wilderness area

• Distribution Supervisor

  • Jan 1993 - Jan 1995

  Directed 23 direct report employees (including 2 supervisors) in multiple operations including unload, loading, and address corrections. •Responsible to ensure cost effectiveness and customer requirements under extremely tight timeframes

• Driver

  • Sep 1992 - Dec 1992

  Provided package delivery and customer service

• Sort supervisor

  • Jan 1990 - Sep 1992

  4 direct report employees•Directed unload and sort operations, cleaning and fueling of package cars, address corrections, and parking for next day’s operation

• Local sort

  • Jul 1989 - Jan 1990

  Unloaded incoming package cars and reloaded for shipment to hub under time constraints for operational



U.S Postal Service

• Bend, OR

• Temp help

  • Jan 1989 - Jul 1989

  6 month temporary assignment sorting mail, unloading rural carriers. 6 month temporary assignment sorting mail, unloading rural carriers.



U.S. Army

• Multiple

• Diesel Mechanic

  • Oct 1984 - Oct 1988

  Diesel mechanic, mobile maintenance and repair vehicle operator Diesel mechanic, mobile maintenance and repair vehicle operator