Territory Manager

• Mar 2015 - Present

Inside Sales

• Jun 2013 - Aug 2014

● Performed sales and customer services in a retail setting. Servicing an average of over 500 will call customers a month, selling an extremely wide variety of welding supplies. ● Exceeded monthly sales goals and met our target operating profit Margins. Monthly hard good sales often surpassed $100,000.00 ● Recommended the appropriate equipment to the customer, selling at target margins and upselling high margin accessories. ● Called on customers in the field providing information and sales of hard goods and gases to help ease the means of the customers’ production and costs. Provided technical support, advised on welding procedures and technique. Helped troubleshooting machine and gas issues on customer sites to help minimize any production loss. ● Supported territory managers, by inputting customer orders, providing customer information and providing pricing and technical information on welding machines, gasses and related equipment. Show less

Inside Sales

• Oct 2011 - Apr 2013

• Performed customer service activities within a retail store environment, selling product to walk-in customers and proactively calling preferred and retail customers with a product focus on gases, welding equipment, rentals and supplies. o Increased delivery based gas sales by 80% in 2012 through building repeat customers through strong knowledge of products and excellent customer service. o Increased in store customer sales by over 100%. • Provided excellent customer service including receiving and entering of telephone orders, answering questions, resolving challenges and tracing of order status or product shipments. • Supported territory managers, by fielding customer orders and providing technical information on welding equipment and welding processes. • Evaluated and recommended appropriate product, equipment, and/or programs with 'add-on' sales of gases and high margin hard goods accessories. • Completed Miller Power Sources and Process training as well as Tig Welding process training. • Conducted product demonstrations for customers. • Sold product at minimum discount to achieve target margins. Show less

Welder

• Jan 2008 - Mar 2010

• Performed sheet metal fabrication and fitting, steel fabrication, structural bracing and repair. Large scale sheet metal repair and painting. • AWS certified in Shielded Metal Arc Welding. Proficient in Gas Metal Arc Welding on steel and aluminum, Flux Core Arc Welding, Gas Tungsten arc welding on steel and aluminum, Oxy-fuel cutting, Plasma cutting, Press Brake operation, Blueprint reading and all metalworking hand tools. • Conducted equipment and facilities maintenance, repair and modification. Proficient in all aspects of building maintenance and repair, hydraulic, electrical and HVAC troubleshooting and repair. Extensive experience operating mid to large scale lifts. • Maintaining strict performance, quality and production standards. Show less

Independent Business Owner

• May 2004 - Jan 2008

• Retail service sub-contractor for several national retail installation companies. • Responsible for the successful installation of over $6,000,000 worth of new retail display systems for companies such as Bank of America, Sony, Wal-Mart, and Phillip Morris, within a territory encompassing all of Southern California. • Extensive experience in carpentry, cabinetry, plumbing, electrical, system networking, metal fabrication and welding. • Experience in team management, sales, invoicing, scheduling and logistics as well as working with corporate managers to insure that all systems are installed to both corporate and individual standards. • Worked with General Contractors on construction sites to maintain schedules and construction standards. ● Successfully sold my services to major retail services providers, by means of professional presentation, 100% follow through and competitive pricing. Show less