Experience

PromptCare

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Appian Developer

  • Oct 2023 - Present



IEM

• United States
• Business Consulting and Services
• 700 & Above Employee

• Appian Developer

  • Jul 2022 - Aug 2023

  Design and implement new features and improvements to existing features on the Appian platform. Manage availability, scalability, and efficiency of Appian by engineering reliability into software and systems. Respond to and resolve emergent problems; write software and build automation to prevent problem recurrence. Work closely with team to ensure completion of key tasks including code baselining, version control, peer reviews, software testing, bug fixes and… Show more Design and implement new features and improvements to existing features on the Appian platform. Manage availability, scalability, and efficiency of Appian by engineering reliability into software and systems. Respond to and resolve emergent problems; write software and build automation to prevent problem recurrence. Work closely with team to ensure completion of key tasks including code baselining, version control, peer reviews, software testing, bug fixes and deployments. Work within the Agile framework including participating in User Story grooming sessions, Sprint Planning meeting, and retrospectives. Show less



Homepoint

• United States
• Financial Services
• 700 & Above Employee

• Appian Developer

  • Nov 2021 - Jul 2022

  Remote Design, development, test and implementation of process-centric and case management solutions based on Appian software. Partner with small agile team throughout the entire life cycle of projects to define, design, build and implement business process-based solutions. Design and implement metrics to optimize and manage business processes following initial implementations. Collaborate with Product and Process Owners to challenge business stakeholders to creatively automate… Show more Design, development, test and implementation of process-centric and case management solutions based on Appian software. Partner with small agile team throughout the entire life cycle of projects to define, design, build and implement business process-based solutions. Design and implement metrics to optimize and manage business processes following initial implementations. Collaborate with Product and Process Owners to challenge business stakeholders to creatively automate processes with new solutions and approaches. Leverage standard process improvement tools to ensure delivery of solutions meeting business needs and addressing all root cause issues. Design and build new data models to support application needs. Facilitate requirements discovery and grooming sessions with business subject matter experts to document user stories with agreed upon acceptance criteria. Actively participate in all Agile Scrum ceremonies. Complete peer review and quality testing of team members completed tasks. Operate within a governance framework to ensure appropriate change management processes are met. Provide support for all applications in production by reviewing incoming issues, performing triage, and recommending paths to resolution. Show less



Rocket Mortgage

• United States
• Financial Services
• 700 & Above Employee

• Application Engineer

  • Apr 2019 - Nov 2021

  Detroit, Michigan, United States Collaborated with technical team and stakeholders to ensure requirements are gathered through interviews and process mapping to translate into technical specifications. Resolved technical issues across numerous business areas with multiple stakeholders. Researched business and technical processes to ensure delivery of technical enhancements will be effective. Designed, developed, tested, and implemented application changes for our operations platform. Configured… Show more Collaborated with technical team and stakeholders to ensure requirements are gathered through interviews and process mapping to translate into technical specifications. Resolved technical issues across numerous business areas with multiple stakeholders. Researched business and technical processes to ensure delivery of technical enhancements will be effective. Designed, developed, tested, and implemented application changes for our operations platform. Configured multiuser system to make functionality more efficient. Worked closely with Quality Engineer to help design and develop automation testing scripts with C# framework. Actively participated in design reviews to develop test implications. Communicated changes to stakeholders. Analyzed data after technical enhancements to ensure changes continue to be impactful. Created test plans and test application changes within system. Created workflow’s with Business Process Models (BPM); Camunda and Signavio. Updated Product Owner on progression of tasks and when tasks can be expected in production. Supported rollout of software deployments and assist with any follow-up work or technical issues post go-live dates.

• Business Analyst

  • Apr 2018 - Apr 2019

  Detroit, Michigan, United States Requirements gathering with business where I would create write-ups with technical specifications. System analysis and testing. Communicated weekly updates to business on technology changes during projects. Daily meetings with Scrum Master and team to provide updates to projects being worked on. Worked with business to create process flows and would suggest appropriate technology changes. Worked closely with data analytic team to make the best decision for… Show more Requirements gathering with business where I would create write-ups with technical specifications. System analysis and testing. Communicated weekly updates to business on technology changes during projects. Daily meetings with Scrum Master and team to provide updates to projects being worked on. Worked with business to create process flows and would suggest appropriate technology changes. Worked closely with data analytic team to make the best decision for business process improvements. Conducted user validations with end users to show technology changes. Verified code moved up into production once tested in lower environments.

• Executive Purchase Specialist

  • Aug 2014 - Apr 2018



Department of the Navy Office of Civilian Human Resources (OCHR)

• United States
• Human Resources Services
• 300 - 400 Employee

• Administrative Specialist

  • Nov 2012 - Aug 2014



Northpoint Foot & Ankle Center

• United States
• Medical Practices

• Medical Assistant

  • Apr 2011 - Nov 2012

  Berkeley, Michigan



United States Marine Corps

• United States
• Armed Forces
• 700 & Above Employee

• Military Personnel Administrative Specialist

  • Sep 2006 - Jun 2010

  North Carolina, United States