Experience

Pacific Edge Rock Climbing Gym

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• General Manager & Chief of Staff

  • Jan 2013 - Present

  Oversee the holistic development and functioning of the organization. Manage day to day facility operation. Co-manage a staff of up to 40 employees. Responsible for recruiting, screening, selecting, training and evaluating all staff. Develop training materials, policies, procedures and a culture to create a safe, knowledgeable and community focused staff. Direct oversight of the climbing school program, youth program, yoga and fitness classes, outdoor guiding program, front desk and general customer service. Supervise the janitorial and maintenance crew. Plan and facilitate monthly staff meetings and annual staff celebrations. Host, promote and implement membership community events such as theme nights and annual member appreciation parties. Collaborate with multiple nonprofits, schools, and community organizations to enhance rock climbing accessibility for those with limited access. Institute policies and training that promote diversity, justice, equity and inclusion including, but not limited to - gender inclusive locker room policy, affinity group climbing clubs, special events such as PRIDE and more. Sought and received Monterey Green Business certification. Collaborate with local non-profit and host annual large scale fundraisers.Professional Affiliation - American Mountain Guide Association(AMGA)Single Pitch Instructor 2016 - Pres.Presentation: AMGA Diversity, Equity and Inclusion: Difficult Conversations, October 2020



Homeless Services Center

• Day Services Manager & Volunteer Coordinator

  • Feb 2012 - Jan 2013

  Daytime Essential Services Program Manager – Coordinated the provision of emergency services for homeless persons in Santa Cruz including food service, campus security, mail services, and hygiene facilities. Responsible for supervision of 12 employees including 7 direct reports. Developed a system of addressing inappropriate client behavior while seeking developmental solutions and opportunities for growth. Created systems to administer a 10,000-dollar Homeward Bound grant program to reconnect clients with stable housed living situations outside of the Santa Cruz area. Responsible for submitting weekly program order. Developed and maintained positive professional working relationships with clients, board members, community members, stakeholders and other homeless service providers. Volunteer Coordinator - Developed and coordinated a comprehensive volunteer program serving multiple shelters and four distinct programs within the agency. Recruited and trained volunteers. Developed community partnerships to further the mission. Represented agency to outside community through recruitment, outreach and educational activities and opportunities. Coordinated the first ever Alternative Spring Break consisting of nearly sixty volunteers netting over 1400 hours of service in one week while engaging with and learning about issues associated with homelessness.



University of California, Santa Cruz

• United States
• Higher Education
• 700 & Above Employee

• College Programs Coordinator

  • Jan 2008 - Feb 2012

  Coordinated out of classroom educational, social and developmental activities for students and residents of College Eight. Coordinated annual commencement ceremony including logistics, program development, advisement of senior committee and budget oversight. Developed and implemented annual college orientation program. Selected, hired and trained 15 annual volunteer orientation leaders. Coordinated annual Sustainability Project netting over 700 hours of service annually. Collaboratively redesigned college student staff selection and training process. Co-instructed annual student life leadership course. Supervised a student programming staff of up to 12 student employees and one temporary professional Assistant College Programs Coordinator. Advised College Eight Senate. Oversaw two programming/staffing budgets totaling nearly 50,000 dollars. Developed, maintained and strengthened many professional relationships and collaboration efforts with various offices to support the development of educational and social programs for students.Committee Work:Landfill Waste Reduction Working GroupStudent Affairs Diversity Action Committee & Facilitator



Humboldt State Univerity

• Coordinator of Clubs, Activities & New Student Programs

  • Oct 2006 - Aug 2007

  Supervised the Assistant Coordinator of Clubs, Activities and New Student Programs, a professional staff member responsible for day-to-day operation of the Clubs and Activities Office. Developed and facilitated 2007 Student Life staff retreat. Advised the development of annual leadership conference and supervise two student coordinators. Co-advised HSU student government (AS). Co-planned and facilitated annual HOP and AS retreats. Serve as lead instructor for two orientation-training courses. Coordinated and developed various educational programming sessions during HSU orientation. Advised two student directors of the Humboldt Orientation Program (HOP). Served on various campus committees and grant allocation boards. Compiled and produced Fall 2007 parent newsletter.

• Course Instructor

  • Jul 2005 - Aug 2007

  INSTRUCTOR, “Orientation Training” 1/06-05/07Humboldt State University, Leadership Studies INSTRUCTOR, “Advanced Orientation Training” 1/06-05/07Humboldt State University, Leadership Studies INSTRUCTOR OF RECORD, “Directed Field Study” 1/06-05/07Humboldt State University, Leadership Studies INSTRUCTOR OF RECORD, “HSU Leadership Conference” 9/05-12/06Humboldt State University, Leadership Studies LECTURER, “Principles of Leadership” 9/06-12/06Humboldt State University, Leadership Studies CO-INSTRUCTOR, “Science Foundations: Freshmen Seminar” 9/06-12/06Humboldt State University

• Clubs & Activities Coordinator

  • Jul 2005 - Oct 2006

  Directed the compressive operation of the Clubs and Activities office serving over 180 student organizations. Supervised and developed a professional office coordinator, graduate student assistant and four student staff members. Managed multiple budgets and grant funds. Implemented procedural changes to make office services more accessible and equitable. Assessed and mitigated risk for student organization events, functions, and university approved travel. Co-advised Associated Students(AS) general and executive council. Co-developed and facilitated biannual leadership retreat. Supervised student coordinator on the development of annual leadership conference. Created a “Clubs Scholarship” to make conference more accessible for student leaders. Served as instructor of record for conference course credit. Infused diversity and social justice awareness into all aspects of student training and program orientation implementation.

• Residential Life Coordinator

  • Jul 2003 - Jun 2005

  Managed two separate living communities housing up to 450 residents. Supervised, trained, and developed a staff of up to eight living group advisors and one assistant coordinator. Served as primary judicial officer for two separate living communities by investigating cases, holding administrative hearings, and developing creative educational sanctions. Tracked and maintained records for area educational programming and staff development budget. Advised student leadership organizations to promote social justice, environmental responsibility, service, social and educational programming, and leadership development. Created an ongoing service-learning project netting over 250 service hours for residents with local native population. Coordinated special projects including resident Welcome & Move-in Day and emergency simulation training. Assumed 24-hour rotational duty coverage to ensure resident safety, proper facility use, maintenance, and emergency response.



University of Rhode Island

• Higher Education
• 700 & Above Employee

• Enrollement Services Graduate Counselor

  • Sep 2000 - May 2002

  Counseled students/families in matters of federal, state, institutional, and private financial assistance. Verified, corrected, and tracked federal student aid applications. Counseled distressed students/parents. Advised students on registration and billing.

• Additional Teaching Experience

  • Sep 2001 - Dec 2001

  CO-INSTRUCTOR, “Leadership for Activism & Social Change” 9/01-12/01University of Rhode Island INSTRUCTOR, “URI 101: Transitions & Transformations” 9/01-12/01University of Rhode Island