Experience

Solar Software Solutions

• United States
• Information Technology & Services
• 1 - 100 Employee

• Consultant

  • Jan 2021 - Present

  Provide Eclipse Support and Training Provide Eclipse Support and Training



Central Supply Company

• Indiana, United States

• Eclipse Operations Manager

  • Sep 2018 - Jan 2021



Crescent Electric Supply Company

• United States
• Wholesale
• 700 & Above Employee

• ERP Sr. Support Analyst

  • Dec 2014 - Sep 2018



Rexel USA

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Eclipse System Administration Analyst

  • Dec 2011 - Aug 2014



The Reynolds Company

• United States
• Wholesale
• 200 - 300 Employee

• Help Desk Technician

  • Jan 2011 - Dec 2011

  Key Results: Fielding/closing internal IT support tickets Windows PC, Thin Client, and Terminal Server troubleshooting Network printer installation and support Software configuration and troubleshooting Network troubleshooting ShoreTel phone system troubleshooting Manage system monitoring tools Key Results: Fielding/closing internal IT support tickets Windows PC, Thin Client, and Terminal Server troubleshooting Network printer installation and support Software configuration and troubleshooting Network troubleshooting ShoreTel phone system troubleshooting Manage system monitoring tools



LS King Consulting

• Support Consultant

  • Mar 2010 - Jan 2011

  Key Results: Provided Linux technical support UniVerse programming modifications Provide hardware technical support SHIMS software support Key Results: Provided Linux technical support UniVerse programming modifications Provide hardware technical support SHIMS software support



The Portland Group

• Systems Manager

  • Aug 1997 - Jul 2009

  Key Results: Managed new Eclipse computer system Managed migration to new Eclipse computer system Developed Standard Operation Procedures for Eclipse computer system Managed Eclipse migration training programs for all employees Maintained Eclipse training programs for all employees Managed 300+ user 14-branch SHIMS wholesale distribution computer system Managed installation of company-wide network Managed computer system hardware components Maintained IBM computer system including hardware diagnostics, AIX administration, disk replacements Show less



NxTrend Technology

• Software Development

• Techincal Support Team Leader

  • Aug 1995 - Aug 1997

  Team leader for technical support department Team leader for technical support department