Mike Kelly
Senior Operations Manager at Realtime Results LLC- Claim this Profile
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Bio
Frank Leiter
Mike is an excellent Marketing Director and communicator and is able to create the marketing tools necessary to support his sales efforts. He is excellent at building and training direct sales teams and telemarketers. His results are very goal oriented and have been very successful at generasting sales gains for the companies he has been associated. He is the best marketing executive I have had the pleasure to work with in my 35 years in the business.
Frank Leiter
Mike is an excellent Marketing Director and communicator and is able to create the marketing tools necessary to support his sales efforts. He is excellent at building and training direct sales teams and telemarketers. His results are very goal oriented and have been very successful at generasting sales gains for the companies he has been associated. He is the best marketing executive I have had the pleasure to work with in my 35 years in the business.
Frank Leiter
Mike is an excellent Marketing Director and communicator and is able to create the marketing tools necessary to support his sales efforts. He is excellent at building and training direct sales teams and telemarketers. His results are very goal oriented and have been very successful at generasting sales gains for the companies he has been associated. He is the best marketing executive I have had the pleasure to work with in my 35 years in the business.
Frank Leiter
Mike is an excellent Marketing Director and communicator and is able to create the marketing tools necessary to support his sales efforts. He is excellent at building and training direct sales teams and telemarketers. His results are very goal oriented and have been very successful at generasting sales gains for the companies he has been associated. He is the best marketing executive I have had the pleasure to work with in my 35 years in the business.
Experience
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Realtime Results
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United States
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Business Consulting and Services
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1 - 100 Employee
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Senior Operations Manager
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Jul 2014 - Present
Currently manage twelve collection projects in Texas, Ohio and West Virginia. Specialties: After contract signing, the execution/set-up and coordination of all assigned collections projects. Which includes, project manage each location to maintain transparency to client operations. Manage all field assignment of leads and subsequent routing to technicians in pre-disconnect, hot-tap and CPE recovery locations. Monitor all field employee performance, coach and direct supervisors. Document field processes and manage daily work flow to complete in client billing systems. Interview, hire and direct training for disconnect technicians, retention specialists and CPE recovery representatives. Provide leadership, knowledge and expertise to field supervisors, disconnect techs., retention specialists, CPE recovery reps. and CC Supervisors and leads. Show less
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Advanced Communications International
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Greater Nashville Area, TN
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Sales and Marketing Director
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Mar 2003 - Jul 2014
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Charter Communications
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United States
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Telecommunications
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700 & Above Employee
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Regional Director of Marketing
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Aug 1999 - Mar 2003
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Liberty Global
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United Kingdom
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Telecommunications
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700 & Above Employee
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Managing Director of Sales & Distribution
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Jul 1995 - Jun 1998
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Director of Sales and Marketing
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1995 - 1997
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General Sales Manager
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1986 - 1995
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