Mike Joyce

Sales Support Specialist at Golden Cannoli
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Credentials

  • Certified Sales Development Rep
    memoryBlue
    Jul, 2022
    - Sep, 2024

Experience

    • United States
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Sales Support Specialist
      • Dec 2022 - Present

      Golden Cannoli is a second-generation family-owned cannoli factory based in Chelsea, MA. Our family is the leading national manufacturer of authentic cannoli shells, cannoli chips and pastry fillings. We are proud to have been supplying bakeries, restaurants, supermarkets and distributors with delicious products since 1970. The Golden Cannoli story started when cousins, Angelo and Frank, made the first cannoli in the back room of their bakery in Arlington, MA. Today, each cannoli is still handmade using this original recipe and the finest ingredients. Our crispy, golden shells are unparalleled in taste and quality. All Golden Cannoli products are trans-fat free, with no artificial preservatives, no artificial flavors or colors, and made with premium ingredients. Each of our products is also certified kosher by the Rabbinical Council of New England. Products are offered in wholesale or retail packaging and private labeling is available upon request.

    • United States
    • Software Development
    • 100 - 200 Employee
    • Sales Development Representative
      • Jun 2022 - Nov 2022

      memoryBlue is a sales development consulting firm headquartered outside of Washington, D.C, with offices in Austin, TX, Boston, MA, Denver, CO, Seattle, WA, and San Jose, CA. Since 2002, over 2,000 high-tech clients have trusted us to fuel their growth. Industry royalty – AWS, Couchbase, Splunk, Symantec, McAfee, Box – and a host of startups rely on memoryBlue's top sales talent to secure new revenue opportunities, further qualify inbound leads, and scale existing sales teams to grow their business faster. The memoryBlue “Try + Hire” offering gives high-tech clients the option to hire their sales consultants at any time during an engagement. This powerful model reduces client risk while it attracts top talent to a proven launching pad for future high-tech sales leaders. These leaders now permeate every facet of the high-tech marketplace and feed the memoryBlue Alumni Network of over 575+ high-tech sales professionals. In addition to the core sales development offering, memoryBlue helps high-tech clients build skills for in-house sales reps through our signature memoryBlue Academy sales training program and assists clients in filling open sales roles through our Direct Hire talent sourcing and recruiting service.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Business Development Specialist
      • Jun 2022 - Nov 2022

      8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.

    • United States
    • Chemical Manufacturing
    • 700 & Above Employee
    • Sales Associate
      • Jun 2021 - Aug 2021

      Leveraged sales funnel to generate leads and prospect customers. Interacted with customers to provide solutions to problems with quality service. Also responsible for cash handling and balancing the drawer. Leveraged sales funnel to generate leads and prospect customers. Interacted with customers to provide solutions to problems with quality service. Also responsible for cash handling and balancing the drawer.

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Warehouse Assistant
      • Jun 2018 - Aug 2021

      Pick orders for customers out of inventory from various lots. Go to the airport for inventory pickups. Deliver to various locations of dessert places in Boston. Operate heavy machinery in the warehouse such as forklifts, rider jacks, and hand jacks to load and unload Tractor Trailers. Interface with customers, and truck drivers. Pick orders for customers out of inventory from various lots. Go to the airport for inventory pickups. Deliver to various locations of dessert places in Boston. Operate heavy machinery in the warehouse such as forklifts, rider jacks, and hand jacks to load and unload Tractor Trailers. Interface with customers, and truck drivers.

    • Egypt
    • Restaurants
    • 1 - 100 Employee
    • Entrepreneur
      • Nov 2017 - Sep 2018

      Started a YouTube channel with over 75,000 total views. Sold T-shirts and sweatshirts through social media. Produced recruitment videos for college athlete prospects. As well as managed social media accounts for AAU Basketball Program. Started a YouTube channel with over 75,000 total views. Sold T-shirts and sweatshirts through social media. Produced recruitment videos for college athlete prospects. As well as managed social media accounts for AAU Basketball Program.

    • Employee
      • Jun 2016 - Aug 2016

      Opened and closed course, batting cages, and arcade. Worked register and resolved problems with ball machines, arcade games, and disruptive customers on the course. Opened and closed course, batting cages, and arcade. Worked register and resolved problems with ball machines, arcade games, and disruptive customers on the course.

    • Security Assistant
      • Jun 2016 - Aug 2016

      Assisted customers with purchases and carried things out to their cars. Assisted in the set up and break down of estate sales. Resolved customer conflicts and made sure nobody stole merchandise. Assisted customers with purchases and carried things out to their cars. Assisted in the set up and break down of estate sales. Resolved customer conflicts and made sure nobody stole merchandise.

Education

  • Bryant University
    Bachelor of Business Administration - BBA, Project Management
    2018 - 2022
  • Austin Preparatory School
    2012 - 2018

Community

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