Experience

American Freight Furniture, Mattress, Appliance

• United States
• Furniture and Home Furnishings Manufacturing
• 500 - 600 Employee

• Territory Vice President

  • Jun 2020 - Present



Sears Outlet Stores, LLC

• United States
• Retail
• 200 - 300 Employee

• Divisional Vice President Outlet Field

  • Nov 2019 - Jun 2020



Sears Hometown & Outlet Stores

• Hoffman Estates, Il

• Region Director of Sales & Operations

  • Jun 2013 - Nov 2019

  •Responsible for profit and loss and day to day operations of 50 retail stores with annual revenue of over $170M. •Lead a team of 4 district managers, 50 store managers, 5 Distribution managers, 57 assistant managers and over 500 associates. •Control logistics and product repair in 8 distribution and repair centers that supply the entire inventory for the 50 retail stores in the region. •Finished number one on company scorecard the last 8 months measuring sales, profit, customer service and 5 other performance metrics. •Improved the profitability and productivity in the 8 distribution and repair facilities by identifying process breakdowns and putting standards in place to improve productivity and associate morale. •Responsible for opening 8 new stores, 1 apparel processing center and a gas repair center in the last 12 months. •Recruit and develop top talent by offering mentorship program within the region that provides a clear roadmap to success and growth. Show less



Sears

• United States
• Retail
• 700 & Above Employee

• District Manager

  • Jun 2012 - Jun 2013

  •Managed district that produced annual revenue of over $160M.•Responsible for over $1M in annual payroll.•Mentor and trainer for new District Managers.•Directly responsible for 13 stores, 60 salary managers and over 1000 associates.

• Region Director of Selling Services

  • Feb 2011 - Jun 2012

  •Responsible for over $1.4B in store revenue in the Midwest Region consisting of over 500 salaried managers and over 15,000 associates.•Responsible for all field operations in the Midwest Region consisting of 13 districts and 132 stores.•Builds district manager knowledge and application of processes that support both a selling culture and operational excellence.•Aggressively identifies regional/local grass roots sales opportunities and mobilizes the team to action.•Drives embedment of the monthly coaching process and supports sales force effectiveness.•Monitors operational reporting and develops action plans for opportunity areas.•Identifies management knowledge and skills gaps and directs the Region Trainers in addressing.•Works with store process team to streamline confusing or complex processes.•Ensures consistent execution of operational processes.•Partners with District Managers and Region VP to develop action plans to improve outliers in processes and compliance. Show less

• Director of Core and Compliance

  • Feb 2009 - Feb 2011

  •Responsible for all core processes and store compliance for 6 districts and 65 stores.•Integral part in development of new strategies and initiatives for the company.•Large financial responsibility for specified portion of the region.•Inspection of over 155 operational processes upon each store visit.•Shared responsibility for over $1B in sales, 300 salary managers and over 6500 associates.•Ranked number one in 2010 in overall performance.

• Director of Operation and Merchandising

  • Apr 2008 - Feb 2009

  •Responsible for all field operations in the Midwest Region consisting of 14 Districts and 112 Stores.•Responsible for budgeting and controlling expenses in the region with over $10M in payroll.•Shared responsibility of $1B in sales, 500 salary managers and over 15,000 associates.•Partners with District Managers and Regional VP to develop action plans to improve outliers in processes and compliance.•Responsible for presentation and merchandising standards in the region.

• Director of Stores

  • Jun 2005 - Apr 2008

  •Managed district that produced annual revenue of over $100M.•Responsible for over $1M in annual payroll.•Mentor and trainer for new District Managers.•Directly responsible for 8 stores, 65 salary managers and over 1000 associates.•Number one scorecard in the company 2007 and Number two in 2006.•Number one in the Region for protection agreement sales 2005, 2006 and 2007. (Top 3 nationally).•Number one in the Region accessory sales. (Top 3 nationally).•Three years of steady sales increases when company trend was down. (Top 3 nationally). Show less

• Store Manager

  • Feb 2003 - Jun 2005

  •Four wall accountability for over $25M in revenue.•Managed 8 salaried managers and over 150 associates.•District/Region leader in sales, customer service and financial metrics.•Number one in the District for protection agreement sales.

• District Brand Central Manager

  • Feb 2000 - Feb 2003

  •Responsible for over $250M in revenue for 18 stores.•Responsible for training and performance of over 300 associates.•Responsible for over $100M in inventory.•Monitored customer service, store presentation, staffing and miscellaneous income.

• Store Manager

  • Jun 1997 - Feb 2000

  •Four wall accountability for over $15M in revenue.•Managed 7 salaried managers and over 100 associates.•Responsible for over $1M in annual payroll.•Number one in the district protection agreement sales, credit and customer service.•Number one in the district for sales and profit to plan.•Number one performing store in the nation for 1999 and 2000.•Best “My Opinion Counts Survey” in the district.