Experience

Netevia

• United States
• Financial Services
• 1 - 100 Employee

• Independent Sales Representative

  • Apr 2023 - Present

  Merchant Services•POS Systems• Sales Solutions•Processing Solutions•Software Services•Prospecting • B2B Sales • WordPress • Sales• Cold Calling/ Email Merchant Services•POS Systems• Sales Solutions•Processing Solutions•Software Services•Prospecting • B2B Sales • WordPress • Sales• Cold Calling/ Email



CourseCareers

• United States
• E-Learning Providers
• 700 & Above Employee

• SDR/ BDR intern

  • Jan 2023 - Apr 2023

  Sales Basics •Sales terminology •Organizational structure• Ideal Customer Profile • Buyer Persona Sales Process • Sale Cycle • Prospecting • Sales Cadence • Sale Mythodology. Sales Technology • CRM • Sales Engagement • Sales Data Sales Skills • Research Steps • Outreach • Cold Email • Discovery Quailification Skill : Customer Relationship Management (CRM) , Customer Outreach, ICP, Prospect Research. Sales Basics •Sales terminology •Organizational structure• Ideal Customer Profile • Buyer Persona Sales Process • Sale Cycle • Prospecting • Sales Cadence • Sale Mythodology. Sales Technology • CRM • Sales Engagement • Sales Data Sales Skills • Research Steps • Outreach • Cold Email • Discovery Quailification Skill : Customer Relationship Management (CRM) , Customer Outreach, ICP, Prospect Research.



DHL Global Forwarding

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Air and Ocean Import Agent

  • May 2022 - Mar 2023

  • Developed strong communication and interpersonal skills working with clients and stakeholders. • Responsible for ensuring that shipments are delivered on time and within budget, while maintaining a high level of customer satisfaction. •Effective communication with clients. • Collaboration with various team internally to successfully coordinate shipments. •Finding creative solutions to complex problems that arise during the shipping process. • Quick, critical analytical thinking skills. •Ability to adapt quickly to changing circumstances. • Working efficiently in a team environment, or independently. Show less



St. Leonards Ministries

• Chicago, Illinois, United States

• Electrican

  • Sep 2019 - May 2021

  • Communication with clients, colleagues, and contractors. • Demonstrating proficient problem solving skills and troubleshooting ability. • Ability to understand technical details to effectively communicate to clients. Handling of customer complaints with exceptional customer service. • Completing projects ahead of schedule and under budget. • Communication with clients, colleagues, and contractors. • Demonstrating proficient problem solving skills and troubleshooting ability. • Ability to understand technical details to effectively communicate to clients. Handling of customer complaints with exceptional customer service. • Completing projects ahead of schedule and under budget.



Elbert's Electric

• Chicago, Illinois, United States

• Electrician

  • Jul 2010 - Apr 2021

  Working independently and in collaborative effort to accomplish accomplish installing, maintaining, and repairing electrical systems. Troubleshooting electrical problems and providing advice to clients on how to improve electrical systems. Thorough knowledge of electrical systems and safety protocols, as well as a strong understanding of local and national electrical codes and regulations. Highly skilled at interpersonal communication with clients. Working collaboratively with other professionals, such as architects, engineers, and construction workers, to ensure that projects are completed safely and efficiently. Show less



ComEd

• United States
• Utilities
• 700 & Above Employee

• Sales/ Electrican

  • Apr 2013 - Jun 2015

  Developed and executed prospecting strategies to identify potential customers, primarily small business owners, for ComEd's energy efficiency solutions. Educated customers on the benefits of upgrading their lighting systems through ballast conversions to increase efficiency and save on energy costs. Conducted sales presentations and demonstrated technical knowledge to gain customers' trust and close deals. Retrofitting and installation of T12 to T8 conversion systems. After a successful install, business relationships with owners often formed to ensure customer satisfaction and referral customers. Show less



St. Bernard Hospital

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• EKG Technician

  • Oct 2006 - Aug 2011

  • Correspondence with patients and health care professionals, handling sensitive information, and working in a fast paced environment. • Explain medical procedures and test results with patients, which require strong communication and persuasive skills. • Swift handling of patients complaints while working to resolve any issues. • Demonstrated the ability to build strong relationships, and provide excellent customer service. • Improved patient satisfaction rate and outcomes by 30% between 2006-2011 Show less



PITNEY BOWES MANAGEMENT SVCS

• United States

• Customer Service Manager

  • May 2000 - Mar 2003

  • Management of five customer service representatives. • Expense management within budget and client billing. • All production of photocopies, laminations, and miscellaneous sales booklets for company sales teams presentations. • Management of five customer service representatives. • Expense management within budget and client billing. • All production of photocopies, laminations, and miscellaneous sales booklets for company sales teams presentations.