Experience

FundApps

• United Kingdom
• Software Development
• 100 - 200 Employee

• Staff Engineer

  • Jan 2023 - Present

• Infrastructure Engineer

  • Jul 2021 - Jan 2023



Ostmodern

• United Kingdom
• Design
• 1 - 100 Employee

• Infrastructure Lead

  • Mar 2019 - Jul 2021

• Infrastructure Engineer

  • Mar 2018 - Mar 2019



Catalyst IT Europe Limited

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• DevOps Engineer

  • Mar 2017 - Mar 2018

  Building AWS Infrastructure to host E-learning platforms using Terraform Building AWS Infrastructure to host E-learning platforms using Terraform



CHROMA SPORTS LIMITED

• DevOps Engineer

  • Sep 2016 - Mar 2017

  Azure based live scoring platform for a sports fantasy league (eredevisie.nl) alongside other projects utilising Terraform, Elastibeanstalk and Docker Azure based live scoring platform for a sports fantasy league (eredevisie.nl) alongside other projects utilising Terraform, Elastibeanstalk and Docker



Kainos

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Webops Engineer

  • Aug 2015 - Aug 2016

  UK Government consulting UK Government consulting



BetVictor

• Gibraltar
• Gambling Facilities and Casinos
• 100 - 200 Employee

• Senior Devops Engineer

  • Jan 2015 - Jun 2015

  built an automated, self-service Development environment which allowed developers to build and tear down their environment as required. This project used Foreman, Cfengine, freeIPA (LDAP), Git, Jenkins, Check_MK and Graylog built an automated, self-service Development environment which allowed developers to build and tear down their environment as required. This project used Foreman, Cfengine, freeIPA (LDAP), Git, Jenkins, Check_MK and Graylog



Hogarth

• United Kingdom
• Advertising Services
• 700 & Above Employee

• Senior Devops Engineer

  • Aug 2014 - Dec 2014

  Maintaining Service Availabilty for advertising campaign implementation and distribution tools, building and maintaining production and pre-production environments, advising business and software development teams on operational issues. Maintaining Service Availabilty for advertising campaign implementation and distribution tools, building and maintaining production and pre-production environments, advising business and software development teams on operational issues.



BBC News

• United Kingdom
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Senior Operations Engineer (24x7)

  • Jan 2014 - Aug 2014

  Senior Operations Engineer responsible for Incident management, technical escalation point, staff training, documentation and maintaining communication and relationships with other business sectors. Recent development of my technical skills have focused on AWS and Splunk.

• Operations Engineer (24x7)

  • Sep 2012 - Jan 2014

  I currently work as part of the 24x7 Operations team at the BBC supporting their online presence. I specialise in maintaining service availability for Audio and Video streaming products for live and on-demand content in a rapidly changing agile environment.I take a proactive approach to incident and problem management putting particular impetus on improving support processes for legacy applications and services. This has been something I've been able to do very quickly by combining troubleshooting and analysis skills with keen engagement with developers, product experts and stakeholders.My duties involve:* Monitoring live environments* Analysing and triaging incidents, raising problems where appropriate* Developing operational tools to improve mean time to resolution, feeding back information to monitoring and development teams to improve processes and tools* Maintaining technical documentation* Delivering training to other engineers to maintain a consistent standard of support* Engaging with development teams and Service management to transist new products to the live environment* Engaging with 3rd party suppliers to analyse faults and prevent recurrence



The Telemarketing Company

• United Kingdom
• Marketing Services
• 100 - 200 Employee

• DBA & Infrastructure Support Assistant

  • Sep 2008 - Sep 2012

  Initially my role at TTMC entailed importing, exporting and de-duplicating data into one of two legacy platforms as well as providing desktop support across the businesses 200-seat call-centre. After making the decision to attend university my knowledge expanded vastly and with it my experience and responsibilities became more technically demanding. My responsibilities at time of leaving ranged from troubleshooting network equipment, AD administration re-designing and developing software to support our ICT estate auditing system, asset tracking and backup management. I also provided support to the rest of the team in migrating our legacy systems to a VMware based solution and migrating legacy database systems to SQL Server 2008.

• Telemarketer

  • Jan 2008 - Sep 2008

  Working as part of a small team on behalf of a large UK based HP, Microsoft and VMware consultant my duties involved telemarketing for targetted lead generation and event attendance campaigns. Our clients target sector was extremely competetive and as such relied heavily on strong interpersonal skills as well as good product knowledge across both public and private sectors.



Gamesuite

• Brighton, United Kingdom

• Network Engineer

  • Oct 2004 - Jun 2008

  Gamesuite was a small internet cafe and gaming centre where I cut my teeth in IT and computing by implementing and maintaining a centralised games license distribution system using smartlaunch. My duties entailed designing business reports using Crystal Reports, ensuring inappropriate web content was inaccesssible by our members, writing software update scripts, deploying system images to client PC's using symantec ghost and running regular backups on the cafe's single server. My job here was initially full time however due to the unprofitable nature of the business this became a part time role.