Mike Hersey

Senior Information Technology Analyst at Remi IT Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
US
Skills

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Bio

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Experience

  • Remi IT Solutions
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Information Technology Analyst
      • Jun 2022 - Present
  • Garden Wonders Cannabis
    • United States
    • Retail
    • Dispensary Technician
      • Nov 2021 - Present
  • Anchor Auto Group
    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Operations Manager/IT Supervisor
      • Mar 2017 - Oct 2020

      • Developed SOPs for Sales and Service Departments; assess COVID19 impacts and manage dealership response • SME for all IT-related needs including website development, firewall management, cybersecurity policy, etc. • Organize and host new vehicle orientations and technology classes with audiences of 50+ customers • Write, direct, and perform in Web and TV-based informational, tutorial, and advertisement video segments • Administer sales, product, and advanced technology training to 14+ member sales team • Provide dealership-wide customer and employee assistance as SME of in-vehicle technology and safety systems

  • Anchor Subaru
    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Sales Consultant
      • Apr 2014 - Oct 2020
  • RBS Citizens Financial Group
    • Incident Manager
      • Dec 2013 - Apr 2014

    • Senior Incident Analyst
      • Apr 2013 - Dec 2013

  • RBS Citizens
    • United States
    • IT Operations Analyst
      • Aug 2010 - Apr 2013

Education

  • New England Institute of Technology
    Associate of Science (A.S.), Electronics Engineering Technology
    2009 - 2011
  • University of Rhode Island
    Electrical and Electronics Engineering
    2011 - 2012

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