Mike Hedlund

Principal Consultant at INRY
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Contact Information
us****@****om
(386) 825-5501
Location
US
Skills

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Credentials

  • Certified Implementation Specialist - Customer Service Management
    ServiceNow
    Mar, 2018
    - Nov, 2024
  • Certified Implementation Specialist - Human Resources
    ServiceNow
    Mar, 2018
    - Nov, 2024
  • Certified Implementation Specialist
    ServiceNow
    Oct, 2017
    - Nov, 2024
  • BMC Remedy 7.5 Certified Administrator
    -
  • Certified Implementation Specialist
    ServiceNow
  • Certified ServiceNow System Administrator
    ServiceNow
  • ITIL Foundation Certificate in IT Service Management
    EXIN

Experience

  • INRY
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Principal Consultant
      • Jan 2023 - Present

    • Lead Consultant
      • Nov 2017 - Present

  • Maryville Consulting Group
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Software Engineer
      • Jul 2013 - Nov 2017

  • Prime Therapeutics
    • Insurance
    • 700 & Above Employee
    • ServiceNow Developer \ Administrator
      • Mar 2013 - Jun 2013

  • Ecolab
    • United States
    • Chemical Manufacturing
    • 700 & Above Employee
    • ServiceNow Administrator \ Developer
      • Apr 2012 - Jan 2013

    • Infrastructure Analyst \ BMC Remedy Administrator
      • Sep 2010 - Jan 2013

    • Sr. Service Desk Specialist \ EMEC Operations
      • Apr 2008 - Sep 2010

      Emergency Monitoring of Critical Production Systems

  • TEKsystems
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sr. Service Desk Specialist
      • 2008 - 2009

  • Cruxicon
    • Blaine, MN
    • Technical Analyst
      • Oct 2006 - Apr 2008

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