Mike Hebert
Director of Technical Services at ITS Group, Inc.- Claim this Profile
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Bio
Jennifer Gumpert, PMP
ITS was in place as an IT Contractor prior to my start with Southeastern Guide Dogs but we "hit it off" from the word go. Mike is an articulate and well-educated Consultant capable of providing clear solutions in laymen language to even the least savvy computer user. Mike followed through on his commitments and smartly managed our expectations. He entertained the discussion of creative solutions and, though he well emphasized his personal recommendations, would also execute client recommendations with similiar fervor and, when the occasion warranted it, admitted when the solution was a sound long-term solution (even if he wasn't the one to recommend it). I would recommend Mike and ITS to anyone who requires Managed IT services with personalized attention and great spirit.
Jennifer Gumpert, PMP
ITS was in place as an IT Contractor prior to my start with Southeastern Guide Dogs but we "hit it off" from the word go. Mike is an articulate and well-educated Consultant capable of providing clear solutions in laymen language to even the least savvy computer user. Mike followed through on his commitments and smartly managed our expectations. He entertained the discussion of creative solutions and, though he well emphasized his personal recommendations, would also execute client recommendations with similiar fervor and, when the occasion warranted it, admitted when the solution was a sound long-term solution (even if he wasn't the one to recommend it). I would recommend Mike and ITS to anyone who requires Managed IT services with personalized attention and great spirit.
Jennifer Gumpert, PMP
ITS was in place as an IT Contractor prior to my start with Southeastern Guide Dogs but we "hit it off" from the word go. Mike is an articulate and well-educated Consultant capable of providing clear solutions in laymen language to even the least savvy computer user. Mike followed through on his commitments and smartly managed our expectations. He entertained the discussion of creative solutions and, though he well emphasized his personal recommendations, would also execute client recommendations with similiar fervor and, when the occasion warranted it, admitted when the solution was a sound long-term solution (even if he wasn't the one to recommend it). I would recommend Mike and ITS to anyone who requires Managed IT services with personalized attention and great spirit.
Jennifer Gumpert, PMP
ITS was in place as an IT Contractor prior to my start with Southeastern Guide Dogs but we "hit it off" from the word go. Mike is an articulate and well-educated Consultant capable of providing clear solutions in laymen language to even the least savvy computer user. Mike followed through on his commitments and smartly managed our expectations. He entertained the discussion of creative solutions and, though he well emphasized his personal recommendations, would also execute client recommendations with similiar fervor and, when the occasion warranted it, admitted when the solution was a sound long-term solution (even if he wasn't the one to recommend it). I would recommend Mike and ITS to anyone who requires Managed IT services with personalized attention and great spirit.
Credentials
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Kaseya Certified Administrator
KaseyaAug, 2011- Oct, 2024
Experience
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ITS Group, Inc.
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United States
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Computer Networking Products
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1 - 100 Employee
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Director of Technical Services
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Apr 2005 - Present
Developed Managed Services platform and implemented revolutionary maintenance and support program for clients. Deployed advanced multi-site networks for a wide range of businesses including non-profit, government, educational and SMB. Developed Managed Services platform and implemented revolutionary maintenance and support program for clients. Deployed advanced multi-site networks for a wide range of businesses including non-profit, government, educational and SMB.
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