Experience

MEI Group
• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• Asset Recover Manager

  • Oct 2021 - Present

MEI Finance
• United States
• Financial Services
• 1 - 100 Employee
• Director of Operations

  • Oct 2021 - Present


Automaxx

• Canada
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Operations Manager

  • May 2007 - Oct 2021

  General Operations Manager Responsible for maintaining day-to-day operations. Handling of customer issues, including but not limited to: escalated service issues, sales concerns, irate customers, trade outs and potential legal issues. Responsible for BBB, online reviews and OCCC complaints. Oversee all service operations. Working with outside company approved vendors (service shops, body shops, tow drivers, etc.), including repair estimate approvals, and body shops estimates. Handling and negotiations of outside shop bailouts, potential mechanics liens, and impounds. Controlling business expenses and all service related invoicing. Maintaining inventory control by ensuring distribution of cars to the lots, to include managing detail team and porters. Buyer Responsible for evaluation, selection and purchasing of the company’s inventory. Sales Manager Responsible for managing of sales location, including recruiting, hiring, training and development of team, and employee relations. Oversaw and managed sales team, secretaries and porters. Handling of customer issues, customer qualifications, and underwriting. Motivated sales team to produce resulting in highest performance and sales in the company. Show less



National Tire & Battery

• Motor Vehicle Manufacturing
• 400 - 500 Employee

• Store Manager

  • Dec 1997 - Sep 2005

  Directed the daily sales and operations of numerous high volume tire stores in Fort Worth and surrounding areas. Steadily increased revenues through strong focus on customer service, demanding associate development, commercial business improvements and teamwork. Directed the daily sales and operations of numerous high volume tire stores in Fort Worth and surrounding areas. Steadily increased revenues through strong focus on customer service, demanding associate development, commercial business improvements and teamwork.



Witt Plastics

• United States
• Plastics Manufacturing
• 1 - 100 Employee

• Quality & Training Coordinator

  • Jan 1991 - Jul 1997

  Custom sheet extrusion plastic in which I oversaw and developed training material for all employees. Document control manager and certified internal auditor for ISO 9000. Facilitated and controlled the production flow of external sales orders. Ensured the Quality and delivery of all production. Maintained all maintenance of extrusion equipment to ensure excellent quality standards. Would perform Plant Manager duties when needed Custom sheet extrusion plastic in which I oversaw and developed training material for all employees. Document control manager and certified internal auditor for ISO 9000. Facilitated and controlled the production flow of external sales orders. Ensured the Quality and delivery of all production. Maintained all maintenance of extrusion equipment to ensure excellent quality standards. Would perform Plant Manager duties when needed