Mike Gross

Senior Category Sales Manager at James Martin Vanities
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Contact Information
us****@****om
(386) 825-5501
Location
Cass County, Michigan, United States, US
Languages
  • English -

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Bio

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Experience

    • United States
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Senior Category Sales Manager
      • Oct 2016 - Present

      Manage major wholesale plumbing accounts, builder accounts and Kitchen & Bath accounts throughout the United States and Canada. Train all sales staff on product knowledge and program selling offered by James Martin. Manage major wholesale plumbing accounts, builder accounts and Kitchen & Bath accounts throughout the United States and Canada. Train all sales staff on product knowledge and program selling offered by James Martin.

    • New Business Sales Executive
      • Dec 2014 - Oct 2016

      As a top 3PL logistics company with the services of a 4PL/lead logistics provider, Cerasis leverages proprietary web-based transportation management software, the Cerasis Rater™, developed from the ground up by our dedicated technology team. Cerasis continually develops the Rater™ always looking to improve the freight shipment and logistics processes as well as to match the needs of our customer base. Not at the mercy of an outsourced TMS software provider, Cerasis never passes on the costs of any change to the Cerasis Rater™ down to our customers nor do our customers have to wait months or even years for continued logistics process improvements or needs. In addition to this powerful, customer-centric freight management software, Cerasis offers full support to our customers, their inbound vendors, and ultimately our customers' customers, through dedicated and integrated transportation management services to include: freight payment, consolidated invoicing for multiple shipments, complete claims processing, a full truckload freight broker for spot quotes or larger freight volumes, multi-location accounting visibility, carrier visibility, and a dedicated customer service representative who you may call at any time for support during the freight shipment and logistics process. Holistically managing the entire freight and logistics process, Cerasis provides supply chain visibility empowering Manufacturing and Distribution executives to manage risk and liability and make business decisions to grow the business, all while scaling and not having to add additional resources as the business grows and ships more LTL freight. Show less

    • VP Sales & Operations
      • Aug 2008 - Dec 2014

      Develop strategies for securing new business for fleet and brokerage department. Maintain close communication with central operations for marketing and sales needs within network. Cold call on new business, set appointments to visit and present options to provide transportation service. Develop and implement various resources for marketing team to establish cold calls. Track progress of each call giving a weekly sales report to upper management. Provide managerial oversight for sales team. Collaborate with dispatch team to provide excellence in customer service and promote relations. Report and tracking of monthly/quarterly budgetary goals and accomplishments. Managerial oversight for employees including coaching and counseling on goals, sales techniques, lead management and time management. Show less

    • Director of sales and Marketing (Midwest)
      • Jun 2007 - Aug 2008

      Develop strategies for securing new business for transportation fleet and brokerage department.Maintain close communication with central operations for marketing and sales needs within networkDevelop and implement various resources for marketing team to establish cold callsTrack progress of each call giving a weekly sales report to upper management Accomplishments:Marketing team demonstrated growth of sales by 15% in First & Second quarter 2008§Customer base experienced growth of 10% in 2008Revenue growth obtained through the initiation of standardized practices for sales team of 10%. Show less

    • Recruiting Manager
      • Jan 2005 - Jun 2007

      Develop annual budget for advertising Report and tracking of monthly/quarterly budgetary goals and accomplishments Managerial oversight for seven employees including coaching and counseling on goals, sales techniques, lead management and time managementEvaluate weekly/monthly/quarterly cost per hires.Implemented new software to streamline the overall recruiting process which helped to reduce the amount of time per approved applicationDevelop and evaluate ad campaigns and added new tracking information to determine the effectiveness of every form of advertising. This helped to reduce the amount of non-producing adsCommunicate with Safety Department on required recruiting qualifications Ensure DQ information updated within systemCommunicate with central operations on areas of need throughout distribution lanes to assist with recruiting and retention of driversCommunicate with Sales on the development of new freight lanes for hiring purposesAccomplishments:Decreased our cost per hire by 25%.§ Implementation of “Best Hiring” practices helped reduce turnover by 15% in 2005 and another 15% in 2007.Stream lining the recruiting process decreased our overall time spent on applications by 35% from date of application to hire date. Show less

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Salesman
      • May 2002 - Jan 2005

      Responsibilities: Sales of new and used vehicles to new and existing customers. Maintained accurate records and provided reports and updates to leadership. Accomplishments: Top Producer in sales and customer satisfaction in 2002, 2003 and 2004. Responsibilities: Sales of new and used vehicles to new and existing customers. Maintained accurate records and provided reports and updates to leadership. Accomplishments: Top Producer in sales and customer satisfaction in 2002, 2003 and 2004.

    • Owner/President
      • Jan 1994 - May 2002

      Responsibilities: Management of operations for fleet of 12 units: pre-plan, dispatch and overall communications Established customer service with new customers, negotiated rates, set fuel surcharges, and determine traffic lanes, along with various other overall duties Oversight and implementation in recruitment for company drivers Provided training and orientation, or new employees, including safety, logs, personnel policies and freight securement§ Administration and oversight of billing, accounts receivable, and past due accounts. Established and maintained business records and files§ Implemented and provided oversight for scheduling and repairs on equipment Oversight for compliance maintained and effectively managed all DOT compliance files to ensure quality and compliance according to DOT rules. Accomplishments: Received a “Satisfactory” rating through a DOT Audit in 2000. Initiated Boss Trucking, Inc and incorporated Refrigerated Operations Show less

    • Owner/President
      • Apr 1997 - Dec 2001

      Operations -- managed day to day operations for a fleet of 40 -50 units. Pre-plan, dispatch and overall communications. Customer Service -- established new customers, negotiate rates, set fuel surcharges, and determine traffic lanes, ECT. Logistics – Managed the brokerage department in day to day operations. Recruiting – Managed placement to hire Company Driver and Owner Operators when needed. Training and Orientation – Conducted training and orientation for new hires, including safety, logs, personnel policies and freight securement. Re-trained existing drivers on areas of improvement. Billing and Collections – Administered the billing of all invoices and called on all past due accounts. Maintenance established and maintained all files and set up all scheduling of repairs on equipment. Compliance effectively managed all DOT compliance files to ensure quality and compliance according to DOT rules .Accomplishments: Increased sales in excess of 8 Million/Year Show less

    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Driver
      • Apr 1993 - Apr 1997

      Driver, Local Tanks, OTR Flatbed/Step Deck, Located loads for 4 trucks. Driver, Local Tanks, OTR Flatbed/Step Deck, Located loads for 4 trucks.

    • United States
    • Law Enforcement
    • 1 - 100 Employee
    • Salesman
      • Jan 1992 - Dec 1992

      Phones sales to Law Enforcement Agencies Phones sales to Law Enforcement Agencies

    • Industrial Machinery Manufacturing
    • Supervisor
      • Jan 1987 - Dec 1991

      Responsible for hiring, training and performance of 20 sales reps. Received many awards for top sales and performance. Responsible for hiring, training and performance of 20 sales reps. Received many awards for top sales and performance.

Education

  • Western Iowa Tech Community College
    Associate's degree, Computer Science
    1985 - 1987
  • Western Iowa Tech Community College
    Associate's Degree in Computer Science, Computer Programming
    1985 - 1987

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