Experience

Road Scholar

• United States
• Travel Arrangements
• 300 - 400 Employee

• Travel Service Coordinator

  • Apr 2022 - Present

  As a travel Services Coordinator, my role responsibilities are centered around travel data management using industry GDS systems to ensure flights are communicated between passengers and back end systems. As a travel Services Coordinator, my role responsibilities are centered around travel data management using industry GDS systems to ensure flights are communicated between passengers and back end systems.



Caffè Nero

• United Kingdom
• Hospitality
• 700 & Above Employee

• Assistant Store Manager

  • Jul 2021 - Present

  Established an exclusive, secondary location to serve 5,000+ Wayfair Employees while managing operations and 16 direct reports at the primary location Established an exclusive, secondary location to serve 5,000+ Wayfair Employees while managing operations and 16 direct reports at the primary location



Whole Foods Market

• United States
• Retail
• 700 & Above Employee

• Store Team Leader

  • Dec 2014 - Jun 2021

  Opened the flagship store and served on a multidisciplinary leadership team to retain $1M weekly store revenue, surpassing regional’s benchmark and End-Of-Year goal by 25% Opened the flagship store and served on a multidisciplinary leadership team to retain $1M weekly store revenue, surpassing regional’s benchmark and End-Of-Year goal by 25%



Starbucks

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Jun 2010 - Oct 2013

  Initiated peer coaching and training programs for new team members based in hospitality and customer service, directly impacting store sales and team satisfaction Initiated peer coaching and training programs for new team members based in hospitality and customer service, directly impacting store sales and team satisfaction



Homewatch CareGivers

• Wisconsin, United States

• Program Manager

  • Aug 2007 - May 2010

  Revitalized priorities back to regulation adherence and quality of care in this facility for the disabled, creating a streamlined, positive impact for six clients and 12 staff members Revitalized priorities back to regulation adherence and quality of care in this facility for the disabled, creating a streamlined, positive impact for six clients and 12 staff members