Mike Gibson

Customer Support Representative at Cognosante
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Contact Information
us****@****om
(386) 825-5501
Location
Mayville, North Dakota, United States, US
Skills

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Bio

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Credentials

  • Comptia Security +
    Todd Thibodeaux
    Dec, 2010
    - Nov, 2024

Experience

  • Cognosante
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Support Representative
      • Aug 2014 - Present

      Support CMS system for the Affordable Care Act Support CMS system for the Affordable Care Act

  • VMC
    • United States
    • Information Technology & Services
    • 500 - 600 Employee
    • Support Technician
      • Mar 2011 - Aug 2014

      I have support many of the Office products for people around the world. I currently support SharePoint Online 2010 and 2013. Perform phone support and remote assistance I have support many of the Office products for people around the world. I currently support SharePoint Online 2010 and 2013. Perform phone support and remote assistance

  • Keystone Computer Solutions
    • Grand Forks Air Force Base
    • Support Technician
      • May 2010 - Mar 2011

      Performed phone customer support, face-to-face support, & remote connection customer support Maintained the inventory database of all of the computer equipment Performed phone customer support, face-to-face support, & remote connection customer support Maintained the inventory database of all of the computer equipment

  • Altru Health System
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Intern - Support Technician
      • Dec 2009 - May 2010

      Solved hardware, software, and networking issues for internal users Set up and imaged PCs Performed phone customer support, face-to-face support, & remote connection customer support Solved hardware, software, and networking issues for internal users Set up and imaged PCs Performed phone customer support, face-to-face support, & remote connection customer support

Education

  • Mayville State University
    Computer and Information Sciences, General
    2008 - 2010

Community

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