Experience

Motion Picture Industry Pension & Health Plans

• United States
• Movies, Videos, and Sound
• 100 - 200 Employee

• Aerial Systems Administrator/Analyst

  • Aug 2021 - Present

  • Continual evaluation of new features to determine their viability and compatibility • Customization of the application. • Performing updates to data and/or configuration, as well as business-owned processes • Establish partnerships with various departments to monitor its impact, ensure it is effectively meeting their needs, and that they are properly trained on the tool • Coordinate with the IT department to: Develop, implement, and execute scheduled release/update cycles Develop, implement, and execute comprehensive testing and remediation strategies for releases and updates • Develop an emergency release/update plan • Advise internal stakeholders on the use and interpretation of integrated data and functional capabilities • Technical support, resource, and advocate for the system within the organization and the outside provider community. Show less



MercuryGate International

• Truck Transportation
• 200 - 300 Employee

• Professional Services

  • Apr 2021 - Aug 2021

  • Provide comprehensive system support, configuration, maintenance, and on-site training for MercuryGate and promoted value added products and services for end-users and Sales staff. • Responsible for product and software development, worked closely with software developers implementing enhancements in current software solutions. • Responsible for writing and creating technical documentation for end-users and Sales staff, implement and deliver professional services. • Provide comprehensive system support, configuration, maintenance, and on-site training for MercuryGate and promoted value added products and services for end-users and Sales staff. • Responsible for product and software development, worked closely with software developers implementing enhancements in current software solutions. • Responsible for writing and creating technical documentation for end-users and Sales staff, implement and deliver professional services.



Cheetah Software Systems, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Technical Support Engineer

  • Sep 2007 - Aug 2021

  • Provide comprehensive system support, configuration, maintenance, and on-site training for Cheetah and promoted value added products and services for end-users and Sales staff. • Responsible for product and software development, worked closely with software developers implementing enhancements in current software solutions. • Responsible for writing and creating technical documentation for end-users and Sales staff, implement and deliver professional services. • Provide comprehensive system support, configuration, maintenance, and on-site training for Cheetah and promoted value added products and services for end-users and Sales staff. • Responsible for product and software development, worked closely with software developers implementing enhancements in current software solutions. • Responsible for writing and creating technical documentation for end-users and Sales staff, implement and deliver professional services.



The Reynolds and Reynolds Company

• United States
• Software Development
• 700 & Above Employee

• Technical Support Manager

  • Dec 2003 - Sep 2007

  • Promoted to Technical Support Manager, Technical Support Manager for LSI Prospecting Management, Sales Pro, LSI Comparison, and other similar products. • Responsible for the strategic development and implementation of cost-effective training and support solutions that are designed to provide improved productivity, streamlined operations, and faster access to critical information. • Responsible for product and software development, worked closely with software developers implementing enhancements in current software solutions. • Handle day to day operations of department, reporting directly to Vice President. Show less



Modern VideoFilm

• Entertainment Providers
• 1 - 100 Employee

• Recording Mixer

  • Jan 2001 - Dec 2003



4 Media Company

• Burbank Ca

• Sound Editor / Mixer

  • Mar 1996 - Mar 2001



The LA Studios

• Los Angeles

• Sound Editor

  • Mar 1993 - Mar 1996



Cinesound

• Los Angeles

• Sound Recordist

  • Aug 1990 - Mar 1993