Experience

DUE DILIGENCE WORKS, INC.

• United States
• Financial Services
• 1 - 100 Employee

• President

  • Dec 2016 - Present

  President of Due Diligence Works, Inc. (Investment Products and Due Diligence Company). May 2016 to Present Product Due Diligence Services • Support “Best Interest Advice” through Independent, Best Practice, Always On, Full-Time Due Diligence of your products. • Provide upfront and ongoing Product Due Diligence for Wealth Management Firms to conform to DOL regulations in a variable cost model. • Design and Validate Product Due Diligence Processes and Product Line up to stand up to the scrutiny of Advisors, Clients, Product Manufacturers, DOL, SEC and FINRA. • Help firms make compliant product committee decisions with greater confidence and timeliness by gaining access to a broader and deeper set of due diligence information (not just data). • Enable Product Teams to focus on revenue driving and field engagement while we provide focus and expertise on Due Diligence.



Freeman Consulting Group

• Financial Services

• President

  • May 2016 - Present

  Wealth Management Industry Consulting Firm • Enabling firms to transform their business to meet the changing buying habits of clients in an increased regulatory environment. • Helping companies navigate the Fiduciary World through program management, client segmentation, how fiduciary rules impact their product and service model, process design and tools selection. • Expertise in Robo / Digital / Product Management / Call Centers / Regulations / Strategy. • Industry advisor and speaker Client engagements: • Management of DOL program implementation and readiness for top 5 bank broker dealer. • Product development for leading managed account platform provider to develop Fiduciary Capabilities to meet new regulations. • Managed account platform (TAMP) selection for Wealth Management Firm.



Citi

• Mexico
• IT Services and IT Consulting
• 100 - 200 Employee

• Managing Director - Head of Investments and Products

  • Sep 2009 - May 2016

  Managing Director, Head of Investments and Products for Citi Wealth Management, 2012 – Present [Director 09-12].• Business Head for Investments & Products [Responsible for; Products, Investment Views on the Markets, Digitizing the Business, and the Wealth Specialist Sales Force]. • Lead all product management, marketing and distribution through Financial Advisors, Bankers, and Direct to Consumer. Products include: Retirement (corporate and retail clients), Capital Markets, Alternative Investments, Managed Accounts, Insurance, Annuities, Mutual Funds, Cash Management, and Trusts, etc. • Establish and communicate investment views and solutions to sales force and clients in this turbulent market. • Tasked with Digitizing the investment offering and Transforming the business to meet the changing habits of clients.• Manage Wealth Specialist Teams focused on the following services: Trust, Investments, Financial Planning, and Insurance Estate Planning for high net worth clients.Corporate Responsibilities and Accomplishments.• President of Citi Life Insurance Agency overseeing all life insurance activity.• Board Member for Citi Trust of North Dakota and Audit Committee member. • Member of Citi’s Global Distribution Product Approval Committee responsible for approving investment products to be distributed through Citi Globally.• Member of Citi’s Global Investment Committee responsible for asset allocation decisions and economic outlook.• Managed the product clearing conversion for our broker/dealer and RIA, moving from self-clearing to a 3rd party clearing firm.• Created Clarity, a financial planning system that is the cornerstone of Citi’s investment process. (moving to Mobile)• Chairman of the RIA committee – overall responsibility for adhering to the elevating fiduciary and retirement rules.

• SVP

  • Apr 2006 - Sep 2009

  Senior Vice President, Director of Client Solutions and Channel Management for Smith Barney (Division of Citigroup), April 2006 to September 2009.• Led the development and management of Products, Advice, and Pricing across Investments, Lending, Insurance and Deposits to create a scalable comprehensive Financial Life Management Solution.• Managed the distribution channels (including the Private Bank, Citibank, Smith Barney’s Stock Plan and 401k) focused on increased mass affluent client acquisition.• Created an industry leading automated digital advice offering that combines financial goals with investment management through securities selection (Robo Advisor).• Built a fiduciary digital product focused on providing advice across a client’s investments, debt, insurance and budgeting needs (complete financial life management).• Responsible for the product Risk and Control areas for the new business unit.



Ameritrade

• Financial Services
• 1 - 100 Employee

• Managing Director

  • Dec 2001 - Mar 2006

  Managing Director, Investing Clients and Branch Management for the world’s largest online brokerage firm, 2005 to 2006. • Executive in charge of business line with $400 million in revenue, 2 million clients, and $60B in assets. • Member of Ameritrade’s Executive Management Team since 2003. • Chief Operating Officer for Ameritrade Advisory Service, LLC (manages the RIA Referral Program). • Officer and Director for Amerivest Investment Management, LLC (manages the Amerivest product line, Robo Advisor). • Built a new branch based (physical presence) distribution channel and led to profitability in less than 18 months; taking company from purely online model to a complementary person to person model. (opened 20 denovo branches around the country, success led to acquisition of TD Waterhouse and 200 additional branches) • Transformed organization from a one-size-fits-all, to a precision client experience (client segment led) across service center, marketing, branches, and digital. Managing Director of Products and Operations in the Institutional Client Division and Long Term Investor Division, 2003 to 2005. • Managed the operations for the division – COO. Responsibilities included product management, business planning, strategy, technology, HR, compensation, finance and resource allocation. • Responsible for all products for Ameritrade's institutional businesses. • Built and managed the Amerivest business line, Ameritrade’s revolutionary new digital advice product (the first Robo Advisor) targeted toward the investor long term investment needs. CFO - Director of Business Planning and Finance for firms Institutional Client Division, 2001 to 2003. • Managed Business Planning group – led divisional strategy across segments including Advisor Services, Corporate Services, Financial Services, Clearing Services. • Member of the Acquisition Team that acquired 7 firms in 5 years; Led the integration of Datek and TD Waterhouse for the Institutional and Investing businesses.



VC / Internet Start Ups

• Manager

  • 2000 - 2001

  Independent Consulting, Frankfurt, Germany, July 2001 to Dec 2001. Paybox (Majority owned by Deutsche Bank), Senior Manager for a Germany based firm developing the world’s first mobile payment solution. • Lead the digital initiative to integrate their mobile payment solutions with the world’s leading online retailers. Proxy Inc., New York City, NY, October 2000 to May 2001 (Company Closed Down). Corporate Project (Program) Manager in a cutting edge internet company focused on consumer privacy. • Managed an engineering team of 35 people (Development, Process/Quality Assurance, Infrastructure, Release Management, Security) to effectively work through technical projects focused on building the company’s first product (privacy shopping online). Acting Director of IT Infrastructure team encompassing Networking, Database Administration, and System Admin. ARINSO International, New York City, NY, May 2000 to October 2000. Manager in a human capital firm traded on the Brussels Exchange specializing in ERP integration and eHR. • Charged with establishing the eHR practice (internet division) in North America.



Ernst & Young

• China
• Accounting
• 700 & Above Employee

• Senior Consultant

  • 1998 - 2000

  Senior Consultant in the Center for Technology Enablement practice in an international consulting firm. • Worked in the Technology Advisory Services group specializing in IT strategy, digital delivery, organizational structure, project management (PMI), datacenter consolidation, outsourcing, vendor management, and process improvement (ISO, CMM & TQM). Responsible for achieving client service, sales, and recruiting objectives annually. 2000 sales exceeded $5 million. Senior Consultant in the Center for Technology Enablement practice in an international consulting firm. • Worked in the Technology Advisory Services group specializing in IT strategy, digital delivery, organizational structure, project management (PMI), datacenter consolidation, outsourcing, vendor management, and process improvement (ISO, CMM & TQM). Responsible for achieving client service, sales, and recruiting objectives annually. 2000 sales exceeded $5 million.