Sales Representative - Tennessee and Alabama

• Jan 2020 - Present

Atlanta Commercial Territory Manager

• Sep 2016 - Jan 2020

Growing sales in the Atlanta/Birmingham commercial markets for DuChateau's products: Hardwoods, LVT, and Wall Panels. My target customers include Architects/Designers, Flooring Contractors, and End Users. ACCOMPLISHMENTS:Awarded in December 2017: Top "Year on Year Growth 2017" for DuChateau Commercial Sales Growing sales in the Atlanta/Birmingham commercial markets for DuChateau's products: Hardwoods, LVT, and Wall Panels. My target customers include Architects/Designers, Flooring Contractors, and End Users. ACCOMPLISHMENTS:Awarded in December 2017: Top "Year on Year Growth 2017" for DuChateau Commercial Sales

Marketing Manager / Sales Support

• Jan 2016 - Sep 2016

Please see previous Sales Support description

Marketing Manager / Sales Support

• Jan 2015 - Jan 2016

Mannington Commercial is the only U.S. manufacturer to make both carpet and hard surface flooring for the contract market available through one sales force. Mannington purchased Amtico International in May 2012 and was fully integrated in January 2013. Marketing Manager Initiate, drive and manage all marketing aspects of Luxury Vinyl Tile (LVT) product including:• Architect folder design• Product photography• Brochure creative• Advertising creative o eblast, print and electronic magazine, etc.• Coordinate product launch webinars o Creating and/or editing KeynotesInitiate and develop various aspects of the LVT business:• Develop LVT performance tools, literature, white papers, advertisements • Maintain LVT products, literature, and information on the manningtoncommercial.com website• Maintain and oversee LVT products in the Mannington Commercial catalogue, Xpress catalogue, and Hard Surface catalogue• Manage LVT photography in the Asset Management System• Coordinate customer mill tour visits. Work with DM’s to schedule, create agenda, and arrange logistics• Coordinate regional trade shows. Assist DM’s with logistics, product, and marketing needs. Keep regional trade show booths up to date• Support DM’s with marketing requests• Support marketing needs for National Sales Meetings and other National Trade Shows.Initiate and manage the Pardot Salesforce.com platform• Coordinate the startup of Mannington’s platform• Coordinate and initiate various marketing and e-blast campaign s• Creation of drip programs• Work with analysts to organize, analyze, and distribute leads

Marketing Manager / Sales Support

• Jan 2013 - Jan 2015

RESPONSIBILITIESPrimary – Support a Sales Force of over 120 members Nationwide by providing allthe tools, training, and resources needed for success in the field.• Stipulating exceptional service to drive sales and increase customer retention• Strategize with sales teams to implement the best selling practice to theclient• Project and client research through DODGE/McGraw Hill software• Develop key relationships with internal partners, including marketing,product development, product management, logistics, and sales• Create and develop sales presentations, brochures and flyers using Keynote,InDesign and PowerPoint• Assist with the RFP process• Generate highly customized reports from the appropriate source (e.g.Salesforce.com, Data Warehouse, SAP BI, etc.)• Implementing various Salesforce.com functions such as analysis, forecasting,customized reporting, dashboard formatting, user settings, and many otherconfigurations.• Resource hub for product specifications, capabilities, and limitations• Research competitors and provide product solutions and comparisons• Strategize with sales and leadership to apply more efficient procedures andprotocols• Maintain document database• Tech support for iPad and PC• Conduct webinars for product and technology training.EXPERTISE REQUIRED• Strong detail orientation, analytic skills and problem solving abilities• Extensive Salesforce.com experience• Expertise in strategizing• Ability to function as a self starter and multi-tasker in a fast pacedenvironment• High level computer and technology skills• Strong written and verbal communication abilities• Able to work effectively in a collaborative team environment• Sets high standards for personal performance• Acts on opportunities for development and innovation.• Proficient in Microsoft office (PowerPoint, Word, Excel), Outlook, AdobeAcrobat, Keynote, InDesign, Numbers, etc.

Sr. Account Specialist

• Jun 2011 - Jan 2013

Amtico International is the driving force behind some of the world's leading flooring products. Over 40 years of inspiration and innovation have created a diverse portfolio of brands, encompassing an extensive product range of luxury vinyl tile. Established in 1964, Amtico International has grown to dominate the premium resilient flooring market, both in terms of sales value and brand awareness.RESPONSIBILITIES•Effectively oversee the sell-in process and execution of products and services•Ensure timely deliveries on orders as well as mitigate and resolve charge backs•Deliver accurate weekly reporting and analysis tools as well as assist in driving sales performance in the northeast region•Resolves customer issues in collaboration with internal and external representatives•Assists Sales and Marketing Executives in executing sales initiatives•Develops high level relationships with internal and external partners Expertise required•Detail orientation, analytical, and problem solving abilities•Strong computer proficiencies with the demonstrated ability to quickly learn new programs •Demonstrated written and verbal communications skills •Ability to work effectively in a collaborative team environment•Setting high personal standards for performance•Seeks and acts on opportunities for development•Sales Methodology experience, and strong customer relationship management •Adapts to company policies and procedures ACCOMPLISHMENTS•Initiated and achieved the collection of over $100,000 in formerly contested customer invoices•Rekindled formerly severed key customer relationships •Executed key crucial SOP reports and presentations•Assisted through a company integration and the various challenges therein•Successfully managed and maintained thousands of customer accounts in the Northeast region •Redeveloped the company order entry system to drive more efficient and accurate standards