Mike Day
Service Response at Global Energy Group- Claim this Profile
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Bio
Bruce Morrison
Mike has been a pleasure to work with over the last few years. Whilst his professional and knowledgeable approach has always been obvious to us internally, the nature of his job has been to support 3rd party personnel completely out with our environment. Therefore the ultimate recommendation must come from them and all reports that I have been given are that Mike takes the time to understand the issues involved and patiently and pleasantly listens and works through any problems the user may have until a satisfactory resolution is achieved. This is quite simply the mission statement for anyone in the IT support industry and Mike has obviously fulfilled it to the full.
Bruce Morrison
Mike has been a pleasure to work with over the last few years. Whilst his professional and knowledgeable approach has always been obvious to us internally, the nature of his job has been to support 3rd party personnel completely out with our environment. Therefore the ultimate recommendation must come from them and all reports that I have been given are that Mike takes the time to understand the issues involved and patiently and pleasantly listens and works through any problems the user may have until a satisfactory resolution is achieved. This is quite simply the mission statement for anyone in the IT support industry and Mike has obviously fulfilled it to the full.
Bruce Morrison
Mike has been a pleasure to work with over the last few years. Whilst his professional and knowledgeable approach has always been obvious to us internally, the nature of his job has been to support 3rd party personnel completely out with our environment. Therefore the ultimate recommendation must come from them and all reports that I have been given are that Mike takes the time to understand the issues involved and patiently and pleasantly listens and works through any problems the user may have until a satisfactory resolution is achieved. This is quite simply the mission statement for anyone in the IT support industry and Mike has obviously fulfilled it to the full.
Bruce Morrison
Mike has been a pleasure to work with over the last few years. Whilst his professional and knowledgeable approach has always been obvious to us internally, the nature of his job has been to support 3rd party personnel completely out with our environment. Therefore the ultimate recommendation must come from them and all reports that I have been given are that Mike takes the time to understand the issues involved and patiently and pleasantly listens and works through any problems the user may have until a satisfactory resolution is achieved. This is quite simply the mission statement for anyone in the IT support industry and Mike has obviously fulfilled it to the full.
Experience
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Global Energy Group
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United Kingdom
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Services for Renewable Energy
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500 - 600 Employee
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Service Response
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May 2022 - Present
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HIGHLAND THEOLOGICAL COLLEGE LIMITED
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Writing and Editing
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1 - 100 Employee
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ICT Support Technician
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Feb 2013 - May 2022
Microsoft 365, Sharepoint, Intune. OS deployment, Autopilot. Providing maintenance and technical support of desktop PC's and laptop computer systems, tablets, mobile phones, including operating systems and applications software (including internet provision, networking programs and utilities, course specific and study software.) Microsoft 365, Sharepoint, Intune. OS deployment, Autopilot. Providing maintenance and technical support of desktop PC's and laptop computer systems, tablets, mobile phones, including operating systems and applications software (including internet provision, networking programs and utilities, course specific and study software.)
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Grow Solutions
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IT Services and IT Consulting
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1 - 100 Employee
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IT Support Specialist
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Feb 2006 - Jan 2013
Extensive IT support for 200 users around the UK. Extensive IT support for 200 users around the UK.
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IT Support Specialist
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2000 - 2006
IT Support for 400 users. IT Support for 400 users.
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IT Support Specialist
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Jan 1998 - Dec 2001
IT support for 600 users. IT support for 600 users.
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Education
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1985 - 1986
Ramsey Abbey School
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1980 - 1985
Boroughmuir High School
Community
