Experience

YH Training Services Ltd

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Centre Manager

  • Oct 2015 - Present

  Responsible for managing the centre to hit all targets and budgets including apprenticeships and AEB. Responsible for managing the centre to hit all targets and budgets including apprenticeships and AEB.



Direct Learning UK

• Professional Training and Coaching
• 1 - 100 Employee

• Operations Manager South

  • Jun 2013 - Sep 2015

  The main responsibilities in my current role are to manage on a daily basis a team of 13 staff. Along with managing the team I am responsible for managing the performance of the team, this includes completing monthly one to one meeting, setting targets and personal development plans, any disciplinary issues that might arise and completing staff annual appraisals. I am also responsible for all aspects of Health and Safety and ensuring my region delivers a quality service to all learners and employers. Show less



Action for Employment

• Business Manager

  • Jun 2008 - May 2013

  The main responsibilities in my current role are to manage on a daily basis a team of 26 staff, this team includes assessors,internal verifiers and business development staff. Along with managing the team I am responsible for managing the performance of the team, this includes completing monthly one to one meeting, setting targets and personal development plans, any disciplinary issues that might arise and completing staff annual appraisals. I am also responsible for managing a Skills Funding Agency contract in excess of £1m, to ensure the contract value is achieved I’m responsible for ensuring all budget targets for starts and achievers are met, this includes team and individual targets. I am also responsible for all aspects of Health and Safety and ensuring my region delivers a quality service to all learners and employers. Show less



Knowledgebase UK Ltd

• Delivery Team Manager

  • Jun 2006 - May 2008

  Managing a team of NVQ assessors to ensure all learner achieved their qualification on time. Business development contacting new business to offer them the funded training that was available, Sales presentations, preparing reports for management. Managing a team of NVQ assessors to ensure all learner achieved their qualification on time. Business development contacting new business to offer them the funded training that was available, Sales presentations, preparing reports for management.



The Tile Depot

• Training Manger

  • Apr 2004 - May 2006

  Designed and delivered all the company training including inductions, sales and product training. Recruitment of staff, Managed the company NVQ programme. Reports to management, Responsible for the company achieving Investors in People awad Designed and delivered all the company training including inductions, sales and product training. Recruitment of staff, Managed the company NVQ programme. Reports to management, Responsible for the company achieving Investors in People awad