Experience

SSI Technologies, LLC

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Quality Manager

  • Feb 2022 - Present

  • Responsible for the Quality Assurance Department consisting of 2 Quality Engineers, 4 Quality Engineer Technicians and 13 Quality Technicians.• Streamline systems in the SSI PLEX quality module including Corrective Action, Customer Returns, Continuous Improvement, Deviations, ECR, and Control Plans.• Develop warranty returns reporting to track field performance.• Oversee customer corrective actions to ensure timely responses.• Maintain departmental budget.• Serve as Management representative for IATF 16949 and ISO 9001 Show less

• Quality Engineer

  • Mar 2018 - Feb 2022

  • Responsible for updating work instructions, startup / change over sheets, visual aids, process deviations, and control plans. • Coordinates with product engineering, production, manufacturing, and quality to complete process improvement projects, corrective actions, and product revisions. • Handles internal / external sorts and assists in failure analysis on customer returns. • Leads specialized rework procedures, including writing the process, organizing the individuals required, and arranging for the appropriate equipment to be available. • Provides detailed report and presents out on weekly quality metrics such as defects found, test failures, hold / suspect list, and open projects / 8D’s. • Communicates with customers on a daily basis, answering general questions, and providing updates on pending corrective actions. • Coordinates PPAP activities with customer, production, and scheduling as well as compiling and writing the supporting documents necessary for an approved change. Show less



SSI Technologies, Inc

• United States
• Mining
• 200 - 300 Employee

• Quality engineer

  • Jan 2014 - Mar 2019

  Responsible for product from production to customer. Worked with customer on any corrective actions, customer audits and customer PPAPs. Worked on new production inspections for new lines. Disposition of non-conforming product for two locations. Responsible for creating and updating internal work instructions/standard practices and for training personal to the updated work instructions/standards practices. Responsible for product from production to customer. Worked with customer on any corrective actions, customer audits and customer PPAPs. Worked on new production inspections for new lines. Disposition of non-conforming product for two locations. Responsible for creating and updating internal work instructions/standard practices and for training personal to the updated work instructions/standards practices.



Fairbanks Morse Engine

• United States
• 1 - 100 Employee

• Quality Engineer

  • Feb 2011 - Dec 2013

  Qualified as lead auditor and performed audits to NCR requirements 10CFR50 Appendix B. Responsible for disposition of non-conforning machined components. Reviewed and approved supplier certifications for incoming material. Worked with specific suppliers to improve quality performance. Interfaced with inspectors (ABS) and second / third party auditors. Responsible for creating and updating internal work instructions/standard practices and for training personal to the updated work instructions/standards practices. Responsibility for creating customer required docuements. Show less