Mike Burgess

Vice President, People and Culture at CAA Atlantic
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Contact Information
us****@****om
(386) 825-5501
Location
Canada, CA

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Experience

    • Canada
    • Insurance
    • 1 - 100 Employee
    • Vice President, People and Culture
      • Feb 2022 - Present

      As a transformative leader I will partner with the team members of CAA Atlantic as it embarks on shaping its business and team for the future. Through strategic thought leadership, talent, and culture-building expertise I am partnering with the leadership team to optimize the employee experience while creating a great place to work and a strong, progressive employer brand.As the VP, People,and Culture I am responsible for strategic oversight of a modern HR strategy and function. As a trusted and credible advisor and team leader, I will be developing plans and executing on initiatives and programs while creating alignment, driving efficiency and change across a broad range of HR services.

    • Canada
    • Construction
    • 700 & Above Employee
    • Corporate Human Resources Manager
      • Sep 2019 - Feb 2022

      Black & McDonald is an integrated multi-trade contractor providing electrical, mechanical, utility and maintenance services to government, industrial, commercial and institutional markets across North America- Works with Director of Corporate People Resources to create an effective short and long-term HR strategy in support of overall vision and goals of the organization - Manage and develop the People Resource team - Partner with the business to ensure successful delivery and adoption of Corporate HR initiatives and provide trusted advice and guidance - Manage HR programs to ensure consistent application across the organization. These programs include group insurance, compensation, HRIS, performance management, health and wellness, employee engagement and recognition - Oversee the implementation of department communications strategy- Develop, lead and drive health and wellness strategy

    • Canada
    • Government Administration
    • 700 & Above Employee
    • Human Resources Manager
      • Feb 2017 - Aug 2019

      Halifax Regional Municipality (HRM) employs over 4,000 people annually providing exceptional service to over 400,000 residents in the Halifax Region. The City’s dedicated team of public servants have a direct impact on the region, the communities, and the people that they serve. • Hired by HRM to bring about transformational change to the Human Resources Client Service’s team with the primary focus on moving away from transactional and compliance orientation towards a strategic business partner approach• Trained the 7 HR Business Partners and 5 HR Generalists on the creation and execution of customized three-year people plans for their business units to better align activities to achieve operational and people results• Created and deployed a culture enhancement solution within business units in alignment with the organization’s mission and values• Created a new hiring process leveraging technology, training and recruitment best practices that has achieved a 20% reduction in average position fill time. • Executed a talent acquisition strategy focused on a structured community engagement and branding approach to improve the diversity of our workforce • Improved overall customer satisfaction and operational efficiency with various service, process and program enhancements aligned with modern HR service practices. • Developed and rolled out unique human resources dashboards for each of the business units to better assist us and our customers on improving their employee leadership decisions

    • Director of Human Resources
      • Sep 2007 - Feb 2017

      Xplornet Communications Inc, is Canada’s largest rural broadband service provider and the 6th largest telecom provider in Canada. Xplornet has brought the advantages of broadband connectivity to underserved businesses and homes across Canada.• Over a two-year period, led transformational changes to Xplornet Communication Inc’s (XCI) culture and people practices that resulted in XCI being recognized as one of the Top 25 Employers in Atlantic Canada.• Continued to lead this transformation which resulted in Xplornet being recognized as the Best Employer in the Telecommunications Sector in Canada • As a member of the leadership team helped grow the organization from 220 employees and 35,000 customers to 850 employees and over 350,000 customers in 9 years• Developed and executed a five-year human resources strategy with limited resources that resulted in increased employee morale, reduced operating cost per employee and increased customer satisfaction each year. This included succession programs, continuous talent and leadership development, external partnerships and alignment with post-secondary institutions• Created and implemented a three-stage leadership program designed to help leaders understand the leadership skills needed at all levels of responsibility and how to maximize their contribution to the team/organization results.

    • United States
    • Hospitality
    • 700 & Above Employee
    • Human Resources Manager
      • 2003 - 2007

      Wyndham Worldwide is one of the world’s largest hospitality companies across six continents. They offer individual consumers and business customers a broad array of hospitality products and services as well as various accommodation alternatives and price ranges through their premier portfolio of world-renowned brands.• Developed and integrated a behavioural modification program that replaced rigid, ineffective and impersonal progressive disciplinary program with behavioural modification processes that improved employee retention and performance while maintaining legal compliance • Established a comprehensive program through in-depth job analysis/evaluation and the utilization of national compensation benchmarks which ensured that we were making strategic talent acquisition decisions aligned with operational need and budget• Integrated and standardized a structured performance review program to ensure equitable performance rewards, alignment towards corporate succession planning goals and effective incentive programs. • Developed and executed a strategic recruitment plan that resulted in an increase of 400 employees in a 3 year period with one of the lowest turnover rates in the industry

    • Canada
    • Paper and Forest Product Manufacturing
    • 700 & Above Employee
    • Human Resources
      • 1999 - 2003

      JD Irving Limited has operations in Eastern Canada and the US. With a team of over 15,000 employees and business units in forestry, transportation, shipbuilding, industrial marine, retail, industrial equipment, construction services, building materials and consumer products the organization has been recognized for it’s diverse group of performance-driven enterprises. • Developed and implemented a balanced scorecard philosophy across the organization. The scorecards were aligned with corporate objectives and enabled the department leaders to effectively manage their teams to exceed the customer’s expectations.• Integrated a disability management program that reduced the medical leave of absence abuse• Developed and executed a recruitment strategy to address a talent shortage in the railway industry that was significantly impacting operational requirements. This strategic approach resulted the average age of the workforce at NB Southern Rail / Eastern Maine Railway moving from 53 years old to 32 in 4 years • Designed and implemented training & development activities such as orientation, succession planning, career pathing, and functional excellence. This addressed the significant generation shift and talent acquisition requirements for long-term success.

Education

  • University of New Brunswick
    Business, Human Resources and International Business
    1995 - 1999
  • Human Resources Association
    Chartered Professional in Human Resources, Human Resources
    2004 - 2005
  • Thousand Islands Secondary School
    -
  • Thousand Islands Secondary School
    -
  • Queen's University
    Labour Relations Foundations, Industrial Relations
    -

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