Experience

Nuxeo

• United States
• Software Development
• 1 - 100 Employee

• Customer Success Architect

  • Jun 2019 - Present

  Managing Nuxeo customers, including their requirements, solutions, technology, issues, organizational Structure, people, and politics. Advising customers on best practices, architecture, adoption, and appropriate use of the Nuxeo Platform based on the client environment leveraging compliance, scale, HR/DR, application, and individual needs. Working with Nuxeo Product and Support teams to effectively communicate and support customer needs. Ensuring customers successfully implement their solutions on the Nuxeo Platform. Show less



Rio SEO Automation Software

• Senior Director Operations/IT/Data

  • May 2014 - May 2019

  Provide technical, budget, and process leadership across the product support team. Manage standard administrative practices in the following; compliance, design, management, and adherence of security software policies, automation of processes and procedures, designing back-up processes, disaster recovery, and diverse storage device configurations. Guide the management of network infrastructures, including familiarity with firewall and load balancer administration in-house and cloud environments. Participate in the overall management of third party hosting vendors, such as Amazon Web Services, and Rackspace Cloud. Managing product application hosting, monitoring, maintenance, ticketing, and related vendors, targeting 24-7 product uptime and cost-effective operations. Managing multiple projects, prioritize work and balance strategic and tactical issues, using agile/scrum and more traditional product planning approaches. Build and maintain a high performance culture through effective performance leadership, communication and coaching of staff. Work in collaboration with Product Development, Product Management, Professional Services, and Account Management to identify priorities, resource allocation and project deadlines. Manage the day-to-day operations of the Customer Support, Data Management, DevOps, and Sysadmin staff to ensure all products operate reliably and efficiently within budget. Architect, budget, and supervise staff for all corporate IT efforts including VOIP, lead generation, and accounting assets. Develop and document all corporate IT user policies including user, data, and asset management. Show less



Web Design Solutions, Inc.

• United States
• Software Development

• Director of Engineering

  • Jan 2013 - May 2014

  Lead the Engineering group of a SAAS Ecommerce company to provide top notch services to our clients and in-turn their customers. Oversee all compliance and technical aspects of the company as well as take a hands on role in the development of projects. Responsible for interfacing with executive level management to plan and achieve company goals, project planning and management, high level architecting of all projects. Develop programing standards and technology procedures. Directly manage and mentor developers and other staff, as well as hiring of employees. Maintain uptime and quality of service of all web properties, and lead the R&D process as well as maintaining awareness of emerging technologies and their potential application. Manage and cultivate relationships with third-party vendors and outsourced projects. Architect and implement big-data architecture using Apache SOLR to set up scripting, process, and QA of all third-party data sets to ensure comprehensive availability and usability for clients. Work extensively with executive team and product to ensure clients’ needs were met within operating budget on collocated infrastructure. Create and maintain customer service workflow throughout client lifecycle. Architect, supervise, and code assorted REST API for client/user data extraction and third-party data set ingestion. Show less



Eventful

• Events Services

• Back-end Engineer

  • Aug 2012 - Jan 2013

  Development of Eventful.com events calendar website. Part of Senior development group to provide a top tier high-traffic high-throughput website integrating clients budgeted ads as-well-as third party integrations with Google, Social Media, External Vendors, and partner providers. Utilization of the Mysql, Lucy, Memcached, RabbitMq, and JQuery to provide an efficient and scalable software service to end users. Development of Eventful.com events calendar website. Part of Senior development group to provide a top tier high-traffic high-throughput website integrating clients budgeted ads as-well-as third party integrations with Google, Social Media, External Vendors, and partner providers. Utilization of the Mysql, Lucy, Memcached, RabbitMq, and JQuery to provide an efficient and scalable software service to end users.



Business.com

• Greece
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Software Engineer

  • Apr 2011 - Aug 2012

  Development of Business.com lead management website. Part of Senior development group utilizing Agile development process to provide a top tier high-traffic high-throughput website integrating clients budgeted ads as-well-as third party integrations with Google, Social Media, External Vendors, and partner providers. Utilization of the Yii framework and integrating Mysql, NoSql, Lucene, Memcached, RabbitMq, and JQuery to provide an efficient and scalable software service. Development of Business.com lead management website. Part of Senior development group utilizing Agile development process to provide a top tier high-traffic high-throughput website integrating clients budgeted ads as-well-as third party integrations with Google, Social Media, External Vendors, and partner providers. Utilization of the Yii framework and integrating Mysql, NoSql, Lucene, Memcached, RabbitMq, and JQuery to provide an efficient and scalable software service.



EasyTurf

• United States
• Facilities Services

• IT Manager/Architect/Lead Developer

  • Dec 2008 - May 2011

  Management of all IT related resources including: compliance, hardware, software, staff, and budget. Manager/Architect/Lead Developer of Customized CRM. Manager of CMS. Manager of all Office IT policies, procedures, and customer-support staff, including migration to cloud via Google Apps and third-party vendors. Management of office IT assets including on-site hosted infrastructure including web hosting, domain administration, ISP, VOIP, and Accounting integration with Great Plains. Architecture and planning of all future resourcing needs for physical site relocation including connectivity with fail-over consideration. Normalize and architect custom LAMP based CRM from legacy system including AJAX, Email, Authentication, and reporting modules. Supervise development and IT resources including new-space build-out with 0 downtime. Show less



RoyaltyShare

• United Kingdom
• Book and Periodical Publishing

• Senior Software Engineer

  • Aug 2007 - Nov 2008

  Development of Royaltyshare web based application: Web Based royalty processing and reporting application tailored to record labels and online distributors of music and video digital streams and downloads as-well-as physical sales of CDs and DVDs. PERL, JAVASCRIPT, AJAX, MySQL, XHTML based front-end and administration. Script, OOP, module based, version based, and vendor based API in LAMP Debian environment Development of Royaltyshare web based application: Web Based royalty processing and reporting application tailored to record labels and online distributors of music and video digital streams and downloads as-well-as physical sales of CDs and DVDs. PERL, JAVASCRIPT, AJAX, MySQL, XHTML based front-end and administration. Script, OOP, module based, version based, and vendor based API in LAMP Debian environment



SANDIEGOMEDIA.COM

• Senior Software Engineer

  • Feb 2006 - Aug 2007

  Development, deployment, planning, and integration of Max Exp: Web Based CRM. Integration and update of legacy application including functionality expansions, architecture updates, new initiative development, standards compliance, fulfillment, data mining. PERL, JAVASCRIPT, AJAX, PGSQL, XHTML based front-end and administration. Script, OOP, module based, version based, vendor based API, stored procedure data routes from initial contact through conversion in a LAMP FreeBSD based environment. Development, deployment, planning, and integration of Max Exp: Web Based CRM. Integration and update of legacy application including functionality expansions, architecture updates, new initiative development, standards compliance, fulfillment, data mining. PERL, JAVASCRIPT, AJAX, PGSQL, XHTML based front-end and administration. Script, OOP, module based, version based, vendor based API, stored procedure data routes from initial contact through conversion in a LAMP FreeBSD based environment.



CORNELL UNIVERSITY - CEE/EAS

• Webmaster/Distance Learning Technician/DBA

  • Mar 2004 - Feb 2006

  Planning, development, integration, and implementation of internet, extranet, intranet online presence for the School of Civil & Environmental Engineering, the Department of Earth & Atmospheric Sciences in Microsoft IIS and Sql Server 2003 via ColdFusion, research projects within the schools, and business systems for the administrative staff. Managing the budget, maintenance, and upgrade of multimedia technology including video conference, web-cast, web-meeting, audio, video, imaging hardware, and software supporting various distance-learning programs for the School of Civil & Environmental Engineering. Research, planning, acquisition, and integration of database, desktop, media, and web-based software and hardware technology for administrative and research users. Task, budget, and time management of external vendors for various classroom technology deployments including distance learning initiatives and research finding visualization initiatives. Show less



DIGITALFLASH.COM

• United States
• Advertising Services
• 1 - 100 Employee

• Partner/CTO

  • Jun 2001 - Dec 2004

  Planning, development, and integration of all XHTML, DHTML, PHP, Macromedia Flash, Cold Fusion, and ASP scripting/coding for all client sites. Development of a complete user experience, administrative capability, and reporting functionality. Integration with Flash/Generator/MX and LAMP Debian and IIS based hosting/serving with Mysql, MSSql database integration. Task, budget, and time management of various freelance staff ranging from content production to development. Planning, development, and integration of all XHTML, DHTML, PHP, Macromedia Flash, Cold Fusion, and ASP scripting/coding for all client sites. Development of a complete user experience, administrative capability, and reporting functionality. Integration with Flash/Generator/MX and LAMP Debian and IIS based hosting/serving with Mysql, MSSql database integration. Task, budget, and time management of various freelance staff ranging from content production to development.



Circle.com

• Vietnam
• Internet Publishing
• 1 - 100 Employee

• Senior UI Engineer

  • Jun 2000 - Jun 2001

  Planning, development, and integration of all HTML, DHTML, Macromedia Flash, Cold Fusion, DV, and ASP, scripting/coding for all Campbell's brand company websites (Campbell's Soup, Pace Foods, Chunky Soups, V8 Juice, Swanson Broth, PF Goldfish, Labels For Education, Prego). Task and time management of 5 junior coders for execution of development and maintenance tasks. Development of a complete user experiences including: information, loyalty, data mining, fun/games, and educational. Full integration with Macromedia Flash functionality where appropriate (Generator). Refinement of internal/external business process utilizing web based technology including application development, process development, and hardware/software utilization. Show less



Trinity Communications

• Public Relations and Communications Services

• Technical Web Director

  • Jul 1998 - Jun 2000

  Act as technology director for all client based TCI endeavors. Research, concept, develop, and implement all technology on TCI and client intranet, extranet, and Internet websites in LAMP Debian environment; development of tools, policies, environment, and work groups for integration of data (content) sources/feeds, hosting environment, and functionality. Facilitate research, and training for associates in all developing multimedia/interactive technologies, such as: DV, Streaming Media, and Multimedia. Conception and development of new sales products to clients, such as: e-mail database marketing, usability/user experience engineering, real-time customer satisfaction reporting. Research, testing, and purchase of evolving technologies (software/hardware) for development team/environment. Refine internal business model to encompass the ever-growing call of dot-com companies. Development of New Business tools (software) as well as development of specific new business pitches for assorted clients. Show less



MASSACHUESTTS COLLEGE OF ART

• United States
• Higher Education
• 300 - 400 Employee

• Systems/Network Administrator/Webmaster

  • Jan 1997 - Jun 1998

  Maintain and upgrade the college computer network, including, implementation of new software/hardware in the UNIX, LINUX, SOLARIS, Apple , Windows 95/NT environment including CISCO PIX firewall and APACHE web server. Development and implementation of school policies regarding student services offered. Institution of cross-major study initiatives, such as implementing audio/video, distance learning through the World Wide Web for various departments and courses. Development of specialized web applications for distance learning, student marketing, and website administration in LAMP RedHat based environment. Conception, planning, and implementation of new network initiatives, such as wiring all dorms for 24/7 access. Show less



TELEPUBLISHING INCORPORATED

• Design Specialist

  • May 1996 - Mar 1997

  Graphic design, development, and implementation of client web sites. Maintenance of graphic imagery for the Boston Phoenix website. Development of STUFF Magazine, Paragon Concept Company, RBA EZ-Wider, and the personals online network website. Backup of Solaris web server. Redesign of the Boston Phoenix website. Assorted Oracle and PERL scripting in Solaris based environment. Graphic design, development, and implementation of client web sites. Maintenance of graphic imagery for the Boston Phoenix website. Development of STUFF Magazine, Paragon Concept Company, RBA EZ-Wider, and the personals online network website. Backup of Solaris web server. Redesign of the Boston Phoenix website. Assorted Oracle and PERL scripting in Solaris based environment.