Mike Britton

vCIO at InnoTek Computer Consulting, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Bath, Pennsylvania, United States, US

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Credentials

  • Security +
    CompTIA
    May, 2010
    - Oct, 2024
  • Certified Information Systems Security Professional (CISSP)
    (ISC)²
    Nov, 2020
    - Oct, 2024
  • GIAC Security Leadership (GSLC)
    GIAC
    Oct, 2018
    - Oct, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • vCIO
      • Feb 2021 - Present

      I work to effectively communicate with our clients, understand their needs, and align their technology to their business goals in the pursuit of maximizing the effectiveness of the investment. Helping our customers navigate their business growth, dynamic IT requirements, and managing their strategic IT initiatives are among my primary responsibilities. I focus on business impact, business relationships, and client strategy.Call me anytime as one of our complete support customers for strategic advice and budget planning! Whether you are a small business looking to grow or a burgeoning enterprise with an international presence, we can develop a plan together to scale, improve, and better manage your IT environment through continuous monitoring, proper administrative and technical controls, and proactively planning to improve and scale your network to keep up with your business.

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Retired Veteran
      • Jun 2018 - Present

    • United States
    • Computer and Network Security
    • 1 - 100 Employee
    • Account Manager
      • Jan 2019 - Jul 2020

    • Proposal Development Manager
      • Jan 2019 - Jul 2020

    • Cyber Security Analyst
      • Jun 2018 - Dec 2018

    • United States
    • Armed Forces
    • 1 - 100 Employee
    • Information Systems Manager
      • Jan 2015 - Jun 2018

      Unit:Communications Training Battalion (CTB)• Participated in weekly meetings with peer and higher echelon communications experts in order to collaborate and improve the organization’s efficiency through better network availability, resulting in a continuously available data network for over 4,000 permanent and student personnel with 99% up time.• Directly led a team of communications professionals and migrated over 2,000 online and offline computer operating systems from Win7 to Win10 while also assisting with a hardware upgrade for over 1,000 systems thus modernizing and better defending the organization’s cyber assets.• For one year of this tour, was assigned as an instructor at the Data Training Platoon (DTP) and then chief instructor for the Basic Communications Course (BCC) and Marines Awaiting Training (MAT) platoons, mentoring, educating, and directly impacting the lives of over 1,2000 students during that time.

    • Cyber Systems Chief / Network Operations Planner
      • Dec 2012 - Jan 2015

      Unit:III Marine Expeditionary Force, 3rd Marine Expeditionary Brigade, G-6Responsibilities:- Assist and advise on all matters pertaining to the Command, Control, Communications,and Computers, to include requirements development, operations support/planning, policydevelopment, Information Technology (IT) procurement, certification and accreditation,installation, operation, and tracking and maintenance of C4 systems and equipment.- Advise on IT concerns regarding current operations, future operations, training, andexercise support in order to effectively plan, coordinate, integrate, synchronize anddirect cyberspace operations.- Coordinate with external organizations and facilitate secure and reliable communicationvia data networks, video teleconferencing, telecommunication, and mobile businesssolutions.- Provide Information Systems Coordinator (ISC) support and provide end user training toall 3D MEB personnel.- Continuously anticipate and coordinate IT capabilities and problem resolution forpersonnel and provide technical expertise.Accomplishments:• Directed a team of 30 communications experts to establish full support for over 13,000 multinational personnel during Operation Damayan in the Philippines for disaster relief/humanitarian aid; our reliable communications saved several dozens of lives and aided in evacuation of tens of thousands more.• Developed new IT policies, completely overhauled existing operating procedures, and reorganized business rules that greatly affected two locations in order to improve communications support.• Devised and implemented a plan to increase the technical acumen amongst the entirety our expeditionary staff which resulted in over half of our 50 personnel to obtain a Security + certification and several members to even attain their GIAC Security Leadership Certification (GSLC).

    • United States
    • Defense and Space Manufacturing
    • 100 - 200 Employee
    • Data Chief
      • Nov 2009 - Dec 2012

      Unit:Marine Corps Forces Cyberspace Command (MARFORCYBERCOM)Responsibilities:- Perform the duties of a Cyber Chief; Assist and advise on all matters pertaining to theCommand, Control, Communications, and Computers (C4/G6) mission areas including;requirements development, operations support/planning, policy development, InformationTechnology (IT) procurement, certification and accreditation, installation, operation,tracking and maintenance of C4 systems and equipment.- Advise on IT concerns regarding current operations, future operations, training, andexercise support in order to effectively plan, coordinate, integrate, synchronize anddirect defensive cyberspace operations, and when directed, execute offensive cyberspaceoperations.- Coordinate with external agencies and facilitate secure and reliable communication viadata networks, video teleconferencing, telecommunication, and mobile business solutions.- Provide Information Systems Coordinator (ISC) support, provide end user training to allMARFORCYBER personnel.Accomplishments:• Established entirely new administrative, operational, logistical, and communications policies and procedures, along with new lines of communication, for an entirely new military organization.• Direct involvement with the procurement and planning of a new facility for a world-class, cyber-focused military organization along with the procurement and installation of $1.6M of hand-picked IT equipment.• Interfaced regularly with leadership at numerous internal and external organizations to expedite direct lines of communication for the sharing of classified information between our separate entities.

    • Senior IT Manager
      • Oct 2011 - Aug 2012

      While still on Active Duty in the Marine Corps and stationed out in Washington, DC, I had the immense pleasure and opportunity to work part time for LG-TEK as the Senior IT Manager after hours. I worked hands-on with servers, routers, switches, firewalls, telephony, encryption, PKI, software solutions, SharePoint, standard websites, end user support, and more during the evening shift.Responsibilities:- Directly analyze, identify, and resolve any and all shortfalls across the entirety of the company’s full IT makeup and brief the CEO/CIO on any available courses of action (COAs) along with their respective costs and impacts. - Identifying and briefing IT related business requirements. - Obtaining meaningful IT related KPIs and Bottom Line Improvement (BLI) information- Generating Cost Benefit Analysis (CBA) reports and decision documents concerning IT infrastructure, software, or security related actions.Accomplishments:• Immediately upon hire, resolved the company headquarters’ three-week long inability to pay its employees due to software and database communications issues.• Developed and implemented a plan to fully replace the company’s aging servers with a virtualized environment on a new blade system with updated O/S and completed within days of hardware delivery. From the original concept through to presentation to CEO, procurement, delivery, implementation, and full production the task was completed within one work week.• Analyzed and vastly improved the pre-existing defensive posture of the enterprise environment by locating and correcting a great deal of security flaws and oversights on the servers and network devices.• Built, fully configured, and designed a SharePoint server that established internal and external collaboration that demonstrably enhanced communication and sales relations to potential clients.

    • IT Procurement Chief
      • Mar 2007 - Oct 2009

      Unit:Headquarters Marine Corps (HQMC)Command, Control, Communications, and Computers (C4)Plans and Policies Division (CP)Responsibilities:- Perform duties of Information Technology (IT) Procurement Chief; coordinate withprocurement board members to ensure all Marine Corps IT procurement request adhere toexisting DoD, Dept. of Navy (DON), and USMC policies.- Supervise the development, implementation, and execution of configuration changes tothe IT Procurement Request and Review Approval System (ITPRAS) to ensure IT procurementrequest are routed to the proper personnel and processed in a timely manner.- Provide necessary training to IT procurement personnel to ensure IT procurementrequests contain the required information for proper processing.- Provide input to existing and new USMC policies related to IT procurement or DeputyDON Chief Information Officer (Marine Corps) responsibilities.- Provide Information Systems Coordinator (ISC) and portal support to all Plans andPolicy Division personnel as necessary.Accomplishments:• Coordinated 52 board members and over 1,000 board advisors across multiple organizations and maintaining constant contact resulting in decidedly faster response time for our customers.• Implemented over 50 software changes to simplify and automate the IT Procurement Review and Approval System (ITPRAS) increasing productivity by 30% and reducing manpower requirements by 300%.• Contributed directly with Lean Six Sigma meetings to further improve the Marine Corps’ IT procurement process from the ground up across more than 20 organizations and applications.

    • Future Operations Planner
      • Oct 2006 - Mar 2007

      Unit:HQMC IT CenterResponsibilities:- Supervise the maintenance, IT security, and accountability of all ARI FutureOperations owned equipment and software.- Assist all Headquarters Marine Corps customers with documentation, planning,implementation, testing, and final approval of new systems in the HQMC infrastructure.- Provide IT security to all systems, ensuring that operational directives are adheredto, antivirus and operating system updates are current, and IT security is provided.- Ensure accurate and timely submission of all required reports and traininginformation.-Regularly conduct PME, counseling, physical training, and inspections in accordancewith respective Marine Corps Orders.-Stay current on PME and physical fitness in accordance with Marine Corps orders.-Be prepared to support HQMC continuity of operations (COOP) plan.Accomplishments:-Planned for, installed, operated and maintained new IT systems including PTerex,-Improved Defense Continuity Integrated Network (DCIN) functionality by increasing localand domain group policies, securing our Ironmail SMTP server, and modifying virtualprivate network capability for improved external customer access.-Provided off site support to continuity of operation sites in order to migrate andrelocate servers and to troubleshoot systems in support of HQMC customers and continuityof operations (COOP) capability.-Created a virtual domain within the DCIN environment allowing customers to test theirsystems within the DCIN network.-Assisted customers with troubleshooting issues impacting website databases and otherapplications, which resulted in minimal system downtime and increased performance.-Provided timely and appropriate counseling, mentoring and PME to all subordinates.-MRO is current on PME, physical fitness and height weight standards in accordance withMarine Corps orders and regulations.

    • Tactical Data Systems Team Lead
      • Oct 2003 - Oct 2006

      Unit:3rd Marine Aircraft Wing, B Company, Data PlatoonResponsibilities:- Supervise the maintenance, security, and accountability of all Data Platoon equipmentand software.- Supervise the installation and operation of Tactical Data Networks and systems insupport of Company, Squadron, Group and Wing exercises.- Ensure accurate and timely submission of all required reports and traininginformation.- Develop subordinate Marines to be tactically and technically proficient.- Assist in leading the platoon in all areas, including moral and physical fitness,annual training and inspections.- Regularly conduct counseling, physical training, and inspections in accordance withrespective Marine Corps Orders.- Plan and supervise MOSS and basic military skills training for subordinate Marines.Accomplishments:• Fully established a secure and defensible child domain with peer Exchange services in an austere environment in the Middle East over a 56k encrypted satellite connection to support over 400 personnel.• Managed 30 personnel in combat and provided around-the-clock, immediate, and reliable support to vital communications equipment and emergency personnel in numerous high-pressure, dangerous situations.

    • IT Helpdesk Manager
      • Oct 2002 - Oct 2003

      Unit:MCB Camp Foster, Headquarters and Support Battalion, G-6, HelpdeskResponsibilities:- Manage and operate a fast-paced, help desk.Accomplishments:• Managed a team of 12 experts that successfully completed and closed over 49K incidents, over 4K of which were personally completed. During this time, the organization enjoyed a 16% decrease in abandoned calls even though there was a substantial increase in call volume over the previous years.

    • Data Systems Programmer / Software Quality Assurance
      • May 1999 - Oct 2001

      Unit:Technology Services Organization (TSO), Integrated Applications Division (IAD), UDMIPS TeamResponsibilities:- Test and document new programming implementations to front end software connecting to the 3270 mainframe responsible for all administrative and financial data throughout the entirety of the DoD.Accomplishments:• Tested and documented over 550 new programming implementations to front-end graphical user interface software that is utilized at absolutely every Marine Corps installation around the world.• Helped implement entirely new code on the military’s mainframe to support features that were entirely new to the organization with zero bugs or errors reported upon final production release.

Education

  • Carl Sandburg High School
    1994 - 1998

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