Experience

Florigo Foodservice Equipment

• United Kingdom
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Service Delivery Manager

  • Jan 2023 - Present



EH Smith Builders Merchants

• United Kingdom
• Wholesale Building Materials
• 100 - 200 Employee

• Direct Brick Service Manager EH Smith

  • 2017 - Jan 2023



Air Liquide

• France
• Chemical Manufacturing
• 700 & Above Employee

• Home Oxygen Service Team Leader

  • Jul 2012 - 2015

  Leading a Home Oxygen Services Team for the provision of life extending equipment to the home. Leading a Home Oxygen Services Team for the provision of life extending equipment to the home.



Open GI

• United Kingdom
• Software Development
• 200 - 300 Employee

• Customer Support Centre Manager

  • Nov 1997 - Nov 2011

  Support Centre Manager for insurance intermediaries. 60 + staff supporting software & hardware support services to 25,000 users.

• Service Delivery Manager

  • Nov 1997 - Jan 2010

  Providing Field Service Management throughout the UK & ROI for Insurance Intermediaries. Setting up and managing third party supplier agreements for maintenance contracts with SLA penalty attachments.



Policy Masters, Inc.

• Sutton Coldfield

• Implementation Manager

  • Jun 1993 - Nov 1997

  Project Management for the delivery of IT solutions in the insurance intermediary sector. Project Management for the delivery of IT solutions in the insurance intermediary sector.