Experience

StrategIQ Commerce

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Account Director

  • Oct 2022 - Present

• Associate Account Director

  • Feb 2021 - Dec 2022

  -Manage portfolio of large multi-channel retailers and distributors and lead a team of client representatives.-Expanded large e-commerce retailer’s carrier partnerships with focus on their ship-from-store program to improve Time in Transit (TnT) for customers living in proximity to physical stores and reduce shipping expense.-Advised client on optimal carrier based on projected shipping savings and improved TnT. Conducted benchmarking assessment based on shipping profile to provide client leverage and confidence in approaching the negotiation. -Developed reporting solutions and custom audits that identify billing abnormalities and enable clients to secure refunds from carriers. These solutions also evaluate whether carriers accurately applied refunds.-Benchmark client shipping operations to identify variances and advise on changes to that improve TnT metrics and avoid unforecasted expense. Show less

• Account Manager

  • Mar 2019 - Feb 2021

  -Developed RFP strategy and led contract renewal negotiation for large e-commerce retailer that resulted in 10% expense reduction while keeping service levels constant and eliminating inefficient claims process-Managed client’s large and complex 3PL billing while identifying duplicate invoice errors and ensuring rates in-line with contract.-Created exception reporting for large ticket reseller that significantly reduced expenses related to lost tickets by calling out delays before critical cutoff date. Show less

• Client Representative - Team Lead

  • Dec 2017 - Mar 2019

• Client Representative

  • Sep 2016 - Dec 2017

• Price Auditor

  • Mar 2016 - Sep 2016

  Analyzed parcel pricing data and reported discrepancies.



Becker Logistics, LLC

• United States
• Truck Transportation
• 100 - 200 Employee

• Logistics Specialist

  • Jun 2012 - Jan 2016

  -Negotiated short and long term pricing in a fast-paced environment -Responsible for safety, insurance, and contract compliance -Traced loads, provided updates to customers after business hours -Held up to 12 carrier accounts ranging from owner operators to fleets of 700 trucks -Employee recognition award, March 2013 -Assisted in training and recruiting efforts, including shadowing and career fairs -Negotiated short and long term pricing in a fast-paced environment -Responsible for safety, insurance, and contract compliance -Traced loads, provided updates to customers after business hours -Held up to 12 carrier accounts ranging from owner operators to fleets of 700 trucks -Employee recognition award, March 2013 -Assisted in training and recruiting efforts, including shadowing and career fairs