Experience

General Steel Corporation

• United States
• Construction
• 1 - 100 Employee

• Sales Qualifier

  • Jul 2012 - Present

  Take incoming leads and determine customer needs. Qualify incoming leads to get a better understanding of the scope of client’s projects. Respond to customers and company emails using Microsoft Outlook. Keep an accurate and organized record of clients’ accounts using the companies computer system (CRM) Record transferred calls using Microsoft Xcel. Take incoming leads and determine customer needs. Qualify incoming leads to get a better understanding of the scope of client’s projects. Respond to customers and company emails using Microsoft Outlook. Keep an accurate and organized record of clients’ accounts using the companies computer system (CRM) Record transferred calls using Microsoft Xcel.



Erbert Lawns

• United States
• Consumer Services
• 1 - 100 Employee

• Lawn Care Technician

  • Jun 2008 - Dec 2010

  Evaluated and diagnose lawn diseases and problems along with servicing sprinkler systems. Maintained a clean, safe and well organized work environment. Responsible for safely driving and maintaining company vehicle. Followed and completed daily routes meeting expectations while multi-tasking. Evaluated and diagnose lawn diseases and problems along with servicing sprinkler systems. Maintained a clean, safe and well organized work environment. Responsible for safely driving and maintaining company vehicle. Followed and completed daily routes meeting expectations while multi-tasking.



Sunglass Hut

• Italy
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Mar 2005 - Aug 2010

  Provided customer service via phone and in store while following mystery shopper guidelines. Ensured customer satisfaction with sales and also provided repair services. Motivated my team members/peers to meet daily sales goals along with up-selling. Worked in multiple store locations providing the same excellent customer service. Maintained a key holder position for all five years of employment. Responsible for opening and closing store locations at scheduled times on a daily basis. Complied with and followed mall rules and regulations year round, including through holiday seasons. Responsible for completing multiple cash, check and card transactions while maintaining the stores daily tender balance. Completed daily opening and closing counts of cash drawer and reported discrepancies to management. Prepared and delivered deposits to the bank. Promoted business and sales events to potential customers. Educated customers on Sunglass Hut’s charity, Gift of Sight and participated in Gift of Sight program. Completed accurate daily counts to assist with quarterly inventory. Maintained a clean and well organized, customer appealing work environment. Efficient with stores POS (Point of Sales) computer system. Show less



NaturaLawn of America

• United States
• Consumer Services
• 100 - 200 Employee

• Lawn Care Technician

  • Aug 2006 - Jul 2008

  Evaluated and diagnose lawn diseases and problems. Prepare and provided invoices and estimates to customers for evaluations and completed jobs. Followed EPA (Environmental Protection Agency) rules and regulations while handling pesticides. Followed and completed daily routes meeting expectations while multi-tasking. Evaluated and diagnose lawn diseases and problems. Prepare and provided invoices and estimates to customers for evaluations and completed jobs. Followed EPA (Environmental Protection Agency) rules and regulations while handling pesticides. Followed and completed daily routes meeting expectations while multi-tasking.



Lawn Doctor

• United States
• Consumer Services
• 200 - 300 Employee

• Lawn Care Technician

  • Jul 2004 - Nov 2005

  Followed EPA (Environmental Protection Agency) rules and regulations while handling pesticides. Maintained a clean, safe and well organized work environment. Responsible for safely driving and maintaining company vehicle. Provided excellent customer service to customers face to face. Followed and completed daily routes meeting expectations while multi-tasking. Followed EPA (Environmental Protection Agency) rules and regulations while handling pesticides. Maintained a clean, safe and well organized work environment. Responsible for safely driving and maintaining company vehicle. Provided excellent customer service to customers face to face. Followed and completed daily routes meeting expectations while multi-tasking.



Sykes Assistance Services Corporation

• Canada
• Medical Practices
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2003 - May 2004

  Fielded calls for US Bank and Southwestern Bell Internet (SBC) companies, providing customer service. Researched discrepancies in checking and savings accounts for customers and followed on the status of issues being resolved. Assisted in, PIN resets, check ordering, canceling and replacing lost/stolen cards, balancing checkbooks, and transferring money between accounts. Fielded calls for US Bank and Southwestern Bell Internet (SBC) companies, providing customer service. Researched discrepancies in checking and savings accounts for customers and followed on the status of issues being resolved. Assisted in, PIN resets, check ordering, canceling and replacing lost/stolen cards, balancing checkbooks, and transferring money between accounts.