Experience

Carlton Scale

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Field Sales & Applications Rep

  • Feb 2016 - Present

  We create value-added solutions, by developing applications that produce process improvements, Enhance Quality Control, Increase Productivity, in industries like chemical, pharma, food & beverage, or any other manufacturing, processing distribution industries. Our solutions are offered to create the the lowest total cost of ownership with quickest R.O.I. We also specialize in developing a wide range of solutions in areas like Ingredient Batching, Formulation and Net Weight Control, Data Collection Reporting, SQC, Track and Traceability. Other areas include expertise in integrated Solutions, Manufacturing Automation, In- Motion Checkweighing, Software and PLC integration and Interpretation, AutoCAD and Electrical Component Design, with primary focus in weighing, filling, and the measurements of applications

• Inside Sales Representative

  • Apr 2013 - Feb 2016

  Selling and Quoting * Handles incoming calls and quotes within an acceptable time frame * Margin Management * Support of Outside Sales Representative * Assist in connecting Service Agreements with orders * Works closely with Outside Sales Engineer to review all up-sell opportunities * Mettler Toledo product and knowledge focus * Stays current with new and upcoming products Marketing Initiatives * Works closely with Marketing Coordinator to help follow up on leads,collect customer data, and develop specific marketing initiatives. * Coordinate MT leads - 1st call * Utilize Database to assist in telemarketing campaigns * Utilize Constant contact information for account follow up * Understand Competitive information in order to create an advantage. Customer Service and Quote Management * Frequent Communication with Outside Sales Engineer to manage accounts, follow up on quotes, and manage open orders. * Handle customer service issues to ensure customer retention. * CRM Development * Manage/Follow up on quotes in a timely manner * Manage/Follow up on Open orders to ensure timely delivery to customers and appropriate paperwork is submitted to Office Administrator for billing Data Management * Manage/Utilize CRM database * Internal Communication * Serve as liaison between Sales and Service departments * Follow up on sales leads from the field * Communicate with Operations Manager on new service opportunities

• Service Technician

  • Apr 2007 - Apr 2013



Time Warner Cable

• Telecommunications
• 700 & Above Employee

• Field Service Technician

  • Jan 2004 - Apr 2007