Secretary Board of Directors

• Jul 2023 - Present

2023 Secretary - Board of Directors https://www.ntxissa.org/about-us/board 2023 Secretary - Board of Directors https://www.ntxissa.org/about-us/board

Director of Customer Compliance

• Mar 2019 - Apr 2023

In this role I consult with Armor prospects and customers on various compliance regulations Subject Matter Expert for PCI-DSS, SOC 2, HIPAA/HITRUST, ISO 27001, and GDPR Help customers and prospects understand how regulations impact their business Demonstrate how Armor makes meeting regulatory requirements easier Manage relationships with Armor customers facing compliance and regulatory audit events Train and support Armor Sales and Solution Consultant staff In this role I consult with Armor prospects and customers on various compliance regulations Subject Matter Expert for PCI-DSS, SOC 2, HIPAA/HITRUST, ISO 27001, and GDPR Help customers and prospects understand how regulations impact their business Demonstrate how Armor makes meeting regulatory requirements easier Manage relationships with Armor customers facing compliance and regulatory audit events Train and support Armor Sales and Solution Consultant staff

Practice Manager

• Jul 2018 - Feb 2019

• Scoped, planned, executed, and managed projects related to service offerings (SOC 1, PCI, HIPAA/HITRUST, ISO 27000, SOC 2, SOC 3, GDPR, IT Audit, IT Risk Assessment, Security Assessments, various others). • Managed multiple projects in varying stages through completion and issuance of final deliverables. • Developed and maintained strong client relationships with client personnel and prospective clients.

Senior Associate

• Feb 2017 - Jul 2018

Managing Architect - Infrastructure OS

• Aug 2016 - Oct 2016

• As the Windows and UNIX service owner, overseeing functions of a team of 24 Windows and UNIX professionals comprised of both onshore and offshore resources supporting 3,500 virtual and physical servers for a $6 billion organization• Adherence to ITIL standards and RACI models across the teams• Provide governance oversight of service provider as it pertains to server operatings systems• SOX access requisition review for financial systems• Design, improve, and implement automation and processes to improve efficiencies and reduce risk• Ensure compliance with change management processes• Planning and providing guidance for acquisitions with regard to Active Directory and system integrations• Provide ancillary support for other systems and teams as requested Show less

Manager - IT Operations

• Apr 2013 - Aug 2016

• Provide change review and approval for all IT services• Contribute to configuration management adherence and compliance• Provide Incident and problem management• Contribute to the reduction of high severity issues• Lead resolution of open issues and root cause analysis• Provide direction for operational monitoring challenges• Enable stability and maximum availability• Manage outsourced technical teams• Define procedures, processes and requirements for Operational Readiness• Manage incident trend analysis and aging ticket queues• Ensure Service Level Agreements and Disaster Recovery Plans areadequate and relevant• Contribute to adherence and compliance of security initiatives throughenforcement of policies and procedures Show less

Systems Engineer

• Jun 2007 - Apr 2013

Technical Lead and project manager for Installation Management team. Responsible for deploying all Windows servers and managing build source for jcpenney.com Systems Support, Performance Monitoring, Lease Returns, and Capacity Increases for jcpenney.com Technical Lead and project manager for Installation Management team. Responsible for deploying all Windows servers and managing build source for jcpenney.com Systems Support, Performance Monitoring, Lease Returns, and Capacity Increases for jcpenney.com

Network Analyst

• Jul 2003 - Jun 2007

This was the former Credit Union Industry Group at EDS. Our group was sold to Fiserv and spun off as IntegraSys. I was an Integration Specialist working directly with the CU staff to deploy technology solutions. This was the former Credit Union Industry Group at EDS. Our group was sold to Fiserv and spun off as IntegraSys. I was an Integration Specialist working directly with the CU staff to deploy technology solutions.

Systems Administrator

• 1998 - 2003

I began my technical career in 1997 providing desktop support to Employee Development. After 2 years... I joined the Credit Union Industry Group where I started supporting the Client-Server model. We supported servers, desktops, routers, switches, laser and POS printers.

Video Producer / Systems Administrator

• 1993 - 1998

In this role... I was a member of the IDLN (Interactive Distance Learning Network). We did training videos as well as live broadcasts to the company's geographically dispersed workforce. The bulk of our work was to provide distance learning classes to the employees. We used One-Touch site controllers to link the different locations and provide interactivity.