Mike Albert
Operations Manager at Fox Pool Management Inc- Claim this Profile
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English -
Topline Score
Bio
Experience
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Fox Pool Management Inc
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United States
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Facilities Services
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1 - 100 Employee
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Operations Manager
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Jul 2016 - Present
Hiring, training, and scheduling employees to client locations. Collecting, calculating, managing, and entering payroll data. Answering questions and requests about payroll. Resolving employee or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Hiring, training, and scheduling employees to client locations. Collecting, calculating, managing, and entering payroll data. Answering questions and requests about payroll. Resolving employee or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
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Precision Acura of Princeton
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Service Consultant
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Aug 2012 - Jul 2016
Client retention, running a team of technicians and dispatching repairs, warranty claims, achieving above national average client survey scores, selling needed and recommended repairs. Client retention, running a team of technicians and dispatching repairs, warranty claims, achieving above national average client survey scores, selling needed and recommended repairs.
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Service Consultant
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Sep 2005 - Aug 2012
Client retention, running a team of technicians and dispatching repairs, warranty claims, achieving above national average client survey scores, selling needed and recommended repairs. Client retention, running a team of technicians and dispatching repairs, warranty claims, achieving above national average client survey scores, selling needed and recommended repairs.
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Service Consultant
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Jan 2003 - Sep 2005
Client retention, running a team of technicians and dispatching repairs, warranty claims, achieving above national average client survey scores, selling needed and recommended repairs. Client retention, running a team of technicians and dispatching repairs, warranty claims, achieving above national average client survey scores, selling needed and recommended repairs.
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Education
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Temple University
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LaSalle college high school