Experience

Urban League Of Louisiana

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Chairperson

  • Jan 2022 - Present

  New Orleans, Louisiana, United States



Mikki Doodles LLC

• Chief Executive Officer

  • Jun 2020 - Present

  New Orleans, Louisiana, United States



The Haslauer Group, Inc.

• United States
• Financial Services
• 1 - 100 Employee

• Distributions Administrator

  • Feb 2022 - Jul 2023

  New Orleans, Louisiana -Actively track client 401(k) distributions for various types of withdrawal requests -Assist plan advisors and participants of retirement plan with withdrawal questions and form inquiries concerning processed and pending requests -Maintain daily incoming requests on various recordkeeper websites and report outstanding tasks to supervisor on daily basis -Calculate vesting for each request based on participant eligibility based on specific criteria outlined in plan… Show more -Actively track client 401(k) distributions for various types of withdrawal requests -Assist plan advisors and participants of retirement plan with withdrawal questions and form inquiries concerning processed and pending requests -Maintain daily incoming requests on various recordkeeper websites and report outstanding tasks to supervisor on daily basis -Calculate vesting for each request based on participant eligibility based on specific criteria outlined in plan document -Process each distribution request within 48 hours and notify plan advisor when request will become available for review -Respond to daily client calls and emails in addition to other administrative tasks -Understand and stay current on retirement/401k rules, regulations and ERISA guidelines as required Show less



Acumen Fiscal Agent

• Financial Services
• 200 - 300 Employee

• Enrollment Specialist

  • Sep 2019 - Jan 2022

  United States -Responded to numerous daily calls, emails, and issues through online tracking system in timely manner -Assisted over 100 families with enrollment process and communicated with support coordinators, potential employees and employers to secure documentation -Received, researched, and gathered thorough and accurate data to analyze and resolve customer inquiries -Ensured compliance with all state and federal guidelines including management of escalated issues with client… Show more -Responded to numerous daily calls, emails, and issues through online tracking system in timely manner -Assisted over 100 families with enrollment process and communicated with support coordinators, potential employees and employers to secure documentation -Received, researched, and gathered thorough and accurate data to analyze and resolve customer inquiries -Ensured compliance with all state and federal guidelines including management of escalated issues with client families -Understood and stayed current on program rules, regulations, and implementation requirements Show less



Rebuilding Together

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Homeowner Liaison

  • Aug 2018 - Aug 2019

  New Orleans, Louisiana, United States -Received calls and housing related requests for various funding sources -Directly assisted homeowners with application process and collected information to determine eligibility -Scanned and maintained over 50 client files in secure and confidential manner -Entered and tracked client data in Salesforce related to intake process -Collected and analyzed data to identify trends and opportunities for improvement.



Second Harvest Food Bank of Greater New Orleans and Acadiana

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Program Associate

  • May 2018 - Aug 2018

  Harahan, Louisiana, United States


Aramark
• United States
• Hospitality
• Cashier

  • Aug 2016 - Aug 2017


New York and Company

• United States
• Retail Apparel and Fashion

• Sales Representative

  • Jun 2015 - Oct 2015

  Gretna, Louisiana



Jefferson Parish Recreation

• United States
• Spectator Sports
• 1 - 100 Employee

• Assistant Counselor

  • Jun 2010 - Aug 2013

  Harvey, Louisiana