Mikaela Scarpa

Inside sales and export specialist at TEKNOMEGA SRL
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Contact Information
Location
Milan, Lombardy, Italy, IT
Languages
  • Italiano Native or bilingual proficiency
  • Inglese Full professional proficiency
  • Spagnolo Full professional proficiency
  • Tedesco Elementary proficiency

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Credentials

  • ECDL - computer driving license
    -

Experience

    • Italy
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Inside sales and export specialist
      • Feb 2022 - Present

      Reporting to the sales management/ export direction. In charge of the development of offers, customer contacts, and supervision of orders managed by the back office; with ultimate goal of efficiency and maximum profitability of the offers. Follow up and communication with the customer, based on the annual strategies defined in the sales plan. Global account for export sales except France and Spain. Business development, starting from first contact emails to assess potential, prospect customers, supporting export management. Main functions: · Management and supervision of the export sales offers/ orders · Proposal of technical measurement solutions to customers adapted to the applications · Daily contact with customers to define project / offer requirements · Drafting of offers and according to the needs of the working group • Interface with customers and production plants • Advanced use of the ERP configurator • Reporting and analysis • Negotiation of expertise offers and active decision support • Verification and active proposition of commercial policies/price conditions/discounts, implemented for customers, with reference to the industries and company guidelines · Active support in the selection of the best technical solution for the offers and in communication with customers · Interaction with work groups, collaboration and attention to the needs of colleagues for the performance of primary functions (e.i. Controlling/ finance dept and logistics) • management of all the custom documents relating to extra-EEC exports. Show less

    • Italy
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Sales Support for International Markets Development
      • Sep 2020 - Apr 2022

      Reporting directly to the International Markets Development Division Director. I support sales and marketing department, working most of all with Far East, North and South Africa, and part of the Middle East, working with the relative area managers and distributors. SAP and orders managment, in back office for supporting developing sales strategies and marketing campaigns. I also manage all the agreements with our sales partners and distributors in these geographic areas. Project support for the Division. Show less

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Marketing and sales representative
      • Oct 2019 - Sep 2020

      Reporting to the Transcatheter Heart Valves BU manager, I support all the marketing activities, budget controlling, sponsorships (3rd parties congresses with adv, booth and all the administrative tasks). I also support the sales team with the back office and the reporting on area management, operations and sales force activity. Professional education tasks in order to train our Proctors and Agents. Internal event organization as trainings, sales meeting and refresh on products/ strategies. I also support our BU Sales Director with administrative activities. Show less

    • Germany
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • HumanPharma Operations Assistant
      • Jan 2018 - Oct 2019

      Reporting directly to the HP Operation & Strategic Support Manager. Support the Business Intelligence, Training, Field Force effectiveness, Integrated Customer Engagement, and Process Excellence Coordination activities. Reporting and budget controlling for projects related to up mentioned fields, project activation in internal system, supporting division managers, entering investment planning in the system, and keeping it updated and monitored. Record retention for documents, and logistics management for meetings and travels of the team. Activate company services in cooperation with HR team. Show less

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Marketing assistant
      • Apr 2017 - Dec 2017

      I worked in Medtronic as marketing and sales support in the Surgical Innovation division (surgical and electrosurgical equipments for mini invasive surgery and open surgery). Daily activities were: -marketing and sales team support with products ( demo - sample orders, contact with the customer service) -congress and national/local events organization: sponsorships and agreements (also CME accredited), marketing materials shipments and management; contacts with suppliers and associations. -marketing budget controlling for samples and demo, in order to stay aligned with monthly and quarterly targets. -support with documentation and translations. Show less

    • Netherlands
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sales assistant account
      • Jun 2016 - Dec 2016

      Intern in sales team, in direct contact with the Country Sales Manager. Sales in, sales through and sales out analysis and report, with advanced use of Excel; weekly flash on sales, with direct contact with the HQ of Amsterdam. Daily use of Outlook, and office suite (most of all Excel and Word); and customer database. Italian to English technical translations, pricelists, weekly reports and monitoring on customers and direct distributors' orders and stock. Periodically contacts with key account to monitor all the flyers and promotional campaigns. Power Point presentations for products (also for commercial purposes) and sales development. Events organization, and hr mailing. Show less

    • Italy
    • Advertising Services
    • 1 - 100 Employee
    • Field marketing and Events hostess
      • Jul 2011 - Dec 2014

      Field marketing account: Sales and promotions for well-known national and international brands (i.e. Blackberry, Panasonic and Philips), mostly in the TLC field, directly in store for Milan area; reporting on stock and sell-out, and promotion trend, during the campaign; organizational tasks: on merchandising and promotional kit, and materials. I also sporadically accredited guests in congresses and events. Field marketing account: Sales and promotions for well-known national and international brands (i.e. Blackberry, Panasonic and Philips), mostly in the TLC field, directly in store for Milan area; reporting on stock and sell-out, and promotion trend, during the campaign; organizational tasks: on merchandising and promotional kit, and materials. I also sporadically accredited guests in congresses and events.

    • South Africa
    • Retail Health and Personal Care Products
    • 1 - 100 Employee
    • Assistant Sales and beauty consultant in store
      • Jul 2013 - Oct 2013

      Sales assistant in store, with refueling tasks, warehouse and customer service, cash management / invoices, specific knowledge of the cosmetic components within the products. Promotions and events management directly in store, and beauty/make-up consultant. Sales assistant in store, with refueling tasks, warehouse and customer service, cash management / invoices, specific knowledge of the cosmetic components within the products. Promotions and events management directly in store, and beauty/make-up consultant.

    • Italy
    • Advertising Services
    • 1 - 100 Employee
    • Brand Specialist for Samsung Italia
      • Feb 2013 - Sep 2013

      Brand account specialized, for the TLC products for the area of Milan. I followed all the new smartphones’ and tablets’ marketing campaigns, promotions with gadget and merchandising, directly in stores. I did reports on sell-out and stock, and also sale and post-sale advising. Brand account specialized, for the TLC products for the area of Milan. I followed all the new smartphones’ and tablets’ marketing campaigns, promotions with gadget and merchandising, directly in stores. I did reports on sell-out and stock, and also sale and post-sale advising.

Education

  • Università Cattolica del Sacro Cuore
    Master degree, Politiche Europee e Internazionali
    2013 - 2015
  • Università degli Studi di Milano
    Bechelor degree, scienze internazionali e istituzioni europee
    2009 - 2012

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