Mikaela O'Malley

Manager at Four Entertainment Group
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area
Skills

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Bio

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Credentials

  • Google Analytics Certification
    Skillshop
    Oct, 2023
    - Nov, 2024
  • Google Ads - Measurement Certification
    Skillshop
    Sep, 2023
    - Nov, 2024
  • Food Handling
    -

Experience

  • Four Entertainment Group
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Manager
      • Sep 2022 - Present

      • Optimize media campaigns by using creative development, formulating menu design and promotional materials.• Worked with the Marketing and Social Media teams to create social content to develop successful company sponsored events. • Develop top selling products within beverage program that increased company sales by 11%.• Responsible for 5 successful digital and print media that enabled sales strategies for new markets and new customer verticals.• Oversee multiple employees during shift. Monitor, file, and report employee compensation through Ultipro and Excel.• Assist general manager to lead and motivate a team of 10 employees and ensure they meet quarterly sales goals. Show less

    • Bartender
      • Jul 2019 - Sep 2022

      • Managed the POS and CRM system and entered 100+ orders per hour. Trained 4 new staff members to use technical systems• Onboarded and delivered exceptional client service to 100+ customers per shift during peak times.

  • THE SKATEROOM
    • Belgium
    • Artists and Writers
    • 1 - 100 Employee
    • Business Development Intern
      • May 2018 - Jul 2018

      • Accelerated growth of customer base by 10% by identifying potential partners globally. Gathered and summarized data about museums, art exhibitions, and concept stores in order to merchandise products. • Curated one newsletter a month to be distributed to email subscribers. Specialized in contact management, campaign design, and data analysis. • Collaborated with copywriting team to review product catalogs with special attention to English translation. • Designed instruction manuals for merchandise to streamline product effectiveness. Show less

  • Mary Carol Fitzgerald Photography
    • Greater Chicago Area
    • Photo Assistant
      • Jan 2017 - Apr 2018

      • Developed content for social media that drove engagement by 30%. • Enhanced photographer’s work through post production software (Lightroom and Photoshop). • Generated residual income for photographer by creating sales listings for various products on e-commerce platforms. • Assisted upper management during on-site photoshoots by handling equipment and taking behind-the-scenes photos for record. • Launched database to file and track company clients and collaborators. Boosted clientele retention rate by 13%. Show less

Education

  • University of Illinois at Chicago
    Marketing/Art
    2015 - 2019

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