Mika Haines
Billing Specialist at ICE Technologies- Claim this Profile
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Bio
Experience
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ICE Technologies | Now a part of Anatomy IT
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Billing Specialist
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Aug 2017 - Present
• Ensured accuracy by:o Reviewing and approving time entries.o Billing time and material, fixed price, block hour, and recurring service contracts bimonthly. o Creating contracts and projects in billing system. • Documented and reviewed all processes, streamlining to be more efficient.• Improved user experience by answering questions regarding contracts and billing for support staff and clients. • Ensured accuracy by:o Reviewing and approving time entries.o Billing time and material, fixed price, block hour, and recurring service contracts bimonthly. o Creating contracts and projects in billing system. • Documented and reviewed all processes, streamlining to be more efficient.• Improved user experience by answering questions regarding contracts and billing for support staff and clients.
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ICE Technologies | Now a part of Anatomy IT
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Financial Application Implementation Consultant
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May 2012 - May 2017
• Provided excellent service by working directly with clients regarding issues and upgrades through phone calls, WebEx meetings, and onsite support.• Implemented financial applications and patient applications at 7 healthcare facilities in record time and ensured deliverables were met by developing expedited timeline with implementation team and working closely with all departments.• Improved user functionality by supporting general financial applications at 8 healthcare facilities, updating users on changes to system with new releases, and building new pieces of applications.
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Staff Accountant
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Jul 2008 - May 2012
• Provided high-quality reports by preparing:o Individual, partnership, corporate, s-corporation, exempt, and fiduciary tax returns.o Financial statements and related disclosures.o Budgets for submission to State of Nebraska.o Monthly compilations for use by clients and lending institutions.• Ensured timelines by performing payroll functions and preparing year-end payroll reports. • Provided high-quality reports by preparing:o Individual, partnership, corporate, s-corporation, exempt, and fiduciary tax returns.o Financial statements and related disclosures.o Budgets for submission to State of Nebraska.o Monthly compilations for use by clients and lending institutions.• Ensured timelines by performing payroll functions and preparing year-end payroll reports.
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Education
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Chadron State College
Bachelor of Arts (BA), Accounting and Business/Management