Mihoko Ninomiya
Skincare Manager at Great Jones Spa- Claim this Profile
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Japanese -
Topline Score
Bio
Julie Vick
Mihoko was a thoughtful and accomplished coworker who went on to become a great manager. She makes sure her staff have opportunities to learn and grow as Estheticians; her encouragement helped me become much more effective at sales. She is well-organized, tireless, and keeps her cool. Mihoko leads by example and expects the best from her employees- always making sure they have the resources they need to meet sales and service goals. The trainings and education she booked for staff helped me grow as an Esthi. Managers who help their employees develop skill sets and grow their knowledge are few and far between; I am grateful I had the opportunity to work under a hands-on and encouraging manager like Mihoko.
Julie Vick
Mihoko was a thoughtful and accomplished coworker who went on to become a great manager. She makes sure her staff have opportunities to learn and grow as Estheticians; her encouragement helped me become much more effective at sales. She is well-organized, tireless, and keeps her cool. Mihoko leads by example and expects the best from her employees- always making sure they have the resources they need to meet sales and service goals. The trainings and education she booked for staff helped me grow as an Esthi. Managers who help their employees develop skill sets and grow their knowledge are few and far between; I am grateful I had the opportunity to work under a hands-on and encouraging manager like Mihoko.
Julie Vick
Mihoko was a thoughtful and accomplished coworker who went on to become a great manager. She makes sure her staff have opportunities to learn and grow as Estheticians; her encouragement helped me become much more effective at sales. She is well-organized, tireless, and keeps her cool. Mihoko leads by example and expects the best from her employees- always making sure they have the resources they need to meet sales and service goals. The trainings and education she booked for staff helped me grow as an Esthi. Managers who help their employees develop skill sets and grow their knowledge are few and far between; I am grateful I had the opportunity to work under a hands-on and encouraging manager like Mihoko.
Julie Vick
Mihoko was a thoughtful and accomplished coworker who went on to become a great manager. She makes sure her staff have opportunities to learn and grow as Estheticians; her encouragement helped me become much more effective at sales. She is well-organized, tireless, and keeps her cool. Mihoko leads by example and expects the best from her employees- always making sure they have the resources they need to meet sales and service goals. The trainings and education she booked for staff helped me grow as an Esthi. Managers who help their employees develop skill sets and grow their knowledge are few and far between; I am grateful I had the opportunity to work under a hands-on and encouraging manager like Mihoko.
Credentials
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BDR
Beauty Defect Repair -
Chemical Peel, Environ, BDR
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Environ
DermaConcepts / Environ® Skin Care -
Hydrafacial
Edge Systems
Experience
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Great Jones Spa
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United States
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1 - 100 Employee
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Skincare Manager
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Dec 2018 - Present
Managing all aspects of esthetics department, administrative, operational and relationship management (clients and skincare partners).• Developed operational contingency plans and protocols compliant to CDC and New York State mandates and guidelines for the overall spa service and for the esthetics department.• Achieved 40% increase in departmental retail sales for FY2019 by introducing performance measurements and incentive programs utilizing skincare partner sponsorships, while service sales increase reached 17.5%. Retail sales increase resulted in improvement on retail-to-service ratio.• Ensures effective procurement of professional and retail supplies and products through inventory management, cost analysis and negotiations with suppliers.• Designs and develops facial service protocols, assesses both professional and retail product performances, conducts treatment cost and business analyses, and pricing development.• Administrative responsibilities include scheduling, recruitment, client management (including complaint resolution), education and standardization of policies and procedures.• Idea generation through market research on new trends and products in wellness and sourcing.• Competitive research and analyses on service offerings, pricing, staffing and compensation.• Spa and departmental marketing through article contributions and social media engagement.• Christine Valmy International School for Esthetics Advisory Board member
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Education
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1993 - 1995
Cornell University - S.C. Johnson Graduate School of Management
MBA, Marketing, International Business, General Management -
1985 - 1989
Tsuda College
BA, Int'l Relations -
2013 - 2013
Christine Valmy
Esthetics (NYS & ITEC)
Community
